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10-06-2025 08:31 AM
Good day,
I would like to add myself as a BCC to this email notification - "Request Item commented"
How can I accomplish that?
Thank you,
Rachel
Solved! Go to Solution.
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10-06-2025 09:10 AM
You can use mail script to add CC and BCC to mail notification
email.addAddress("bcc",'mail_address', 'name');
email.addAddress("cc",'mail_address','name');
Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."
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10-06-2025 08:35 AM
you will require email script and include that in your email body
check the syntax for adding BCC
Send an Email to any person as cc & bcc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-06-2025 12:06 PM
Thank you for the quick response
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10-06-2025 08:21 PM
Thank you for marking my response as helpful.
As per new community feature you can mark multiple responses as correct.
If my response helped please mark it correct as well so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-06-2025 09:10 AM
You can use mail script to add CC and BCC to mail notification
email.addAddress("bcc",'mail_address', 'name');
email.addAddress("cc",'mail_address','name');
Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."
