Add new field in KB article search results - Native UI

[dharanikumar]

Hello All,

How to add other field in the KB articles search results please?

For now we have Knowledge Base and Category.

If we want to add field there? How can we do that?

Thank you!!

[JaeggerLegane]

These are controlled via knowledge properties.

You can configure these as followed:
1. In filter navigator -> Knowledge -> Administration -> Properties
2. The fields that can be enabled within search results:
*Author
*Last modified date / time
*Publish date
*Category
*Number of views
*Relevancy
*Knowledge base name
*Article number

[dharanikumar]

Thanks for the replay!!

How can we add the newly created field in the search results please?

[Dr Atul G- LNG]

Hi @dharanikumar 

Give a try

https://www.servicenow.com/community/ai-intelligence-articles/quick-guide-to-add-fields-to-knowledge...