Add Save button in record forms

[vince591]

A few years ago, a course instructor (can't remember if it was for development or administration) showed us how to add Save as a command button besides Update and Delete.  When working with record forms, the Save action is accessible only by right-clicking in header panel, or clicking the context menu (hamburger bun).  

Unfortunately, after all this time,  I can't remember how to do it.

For anybody who has used ServiceNow for at least 5 years, this question is for you.

Thanks in advance.

[vince591]

Thanks Tomko,

I had a feeling it was somewhere in UI Action.

[Michael Jones -]

You can right-click on the header and go to Configure -- > UI Actions

Find one with a name of "Save" and open it up. 

Select your table. 

Select your options (show insert, show submit, etc)

You might need to make the order lower (go for 100 and see)

Add your comments. 

Make sure the condition is the one you want, or is blank. 

Insert

I did the above to add a save button to a random form (dl_u_priority)

If this was helpful or correct, please be kind and remember to click appropriately!

Michael Jones - Proud member of the CloudPires team!

[vince591]

Thanks Michael.

[David Banghart]

@vince591 

In Tokyo:

1. Navigate to System Properties

2. Select UI Properties

3. Scroll until you see the option: Show "Save", "Insert" and "Insert and Stay" buttons on forms.

4. Set this property to true by checking the Yes box.

5. Scroll back to the top and click Save

Learned the solution while taking the 2-day ITSM Implementation Course at Knowledge 2023.  It is in the course e-book.  

[Craig Tinsley]

TY, David! Much easier than other solutions I read! (for the record, this also works for Utah)