Hello,My requirement is as follows I have some custom tables and out of box tables, all the tables have schedule start date time and end date time. I have to design a custom Calendar page, and should display all the events out of these tables in a ...
Hi All,Is there any way via which we can check the IP address from which user has logged in in SNOW instance on specific date.As we want to check few updates done by someone, but dont know whether we as admin have access to see all these information ...
We are having an issue with blank change tasks being created and I need some help pinpointing the issue:Scenario: A change ticket is created and then submitted without any change tasks being added. This particular workflow does not have any automatic...
I am trying to track down a content_block_menu named "Portal Menu" from a dropzone on my site. There is no "Portal Menu" in the list from Content Management -->Blocks-->Navigation Menus. I have the sys_id from the dropzone - is there a way to fin...
Is there any way to process an email script in meeting invitation email template? As per the service now, email script is not allowed in meeting invitation email template.I have done calendar integration for change_task. So, i used an email template ...
Not quite sure how to phrase this We have a order guide that currently has an option to allow the user to request 10 new users to access a site.each needs to be filled in and then each is approved.It works, however now the same team want a "bulk" imp...
Hi All,I am working on creating a context aware report where I am setting a reference field value using a look up field. This report is added to a page which has a list of all projectsPage contains a drop down field with list of projects and on selec...
Hi All, I have written below script to auto populate one field, "onChange" of another field. It is working fine on catalog form but it is not working on RITM form.function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newVal...
I am trying to figure out a way to hide the reference magnifying glass icon on the Service Catalog. I know how to use jquery or getElelmentByID; and it works on the incident form and other forms; but it the same code will not work on the Catalog.This...
I would like to ask in the first step of an order guide the "requested for" user.I tried to create the following variable:- name: requested_for- type: Reference- Reference: sys_user- mandatory(Cascade Variables is ON) But when you check out, the "Req...
Hello--I was reviewing one OoB code which resizes the iFrame's size based on user's interaction. The code is something like below <script> (function() { CustomEvent.observe('content_frame.resized'...
Hi All!I am a bit struggling with a client script, and was thinking maybe someone could help me out? I have a field called 'Primary Cause' which has choices of Hardware, Infra Software, Business App, etc., and another field called 'Primary Cause Subc...
We recently had a situation where our event processor hung. Turns out, it was a result of the following:var msg = '$&';var src = '<div ${style_section_content}>${CONTENT}</div>';src = src.replaceAll('${CONTENT}',msg);gs.print(src);Go ahead and try ...
I have a custom table that is extended from Task.I have a UI action that updates a custom field. It works fine if I press the button without changing anything else on the form. However, if I press the button after I've put some text into the WorkNote...
Hi All!I was hoping maybe someone encountered the same issue or would be able to help regarding watch list. I currently have client script running to add specified email based on incident priority selected. However, once user chooses to change the pr...
