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Add 'Standard' title beside (HTML) in Create New Article Template

lsaulon
Tera Contributor

I got a task where i need to put "Standard' beside (HTML) in the Article template preview (sample text) in Create new article,

Please help on how to achieve. thanks!

lsaulon_0-1778454190597.png

 

1 REPLY 1

Tanushree Maiti
Tera Patron

Hi @lsaulon 

 

Refer this: How to place a default html text in the knowledge text article field that shows automatically when y... 

 

programmatically ,also you can achieve. Refer: Configure the preview text setting for a standard article template 

 

 

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti