Add the current user groups and role on the related list on RITM form

[Neil_Carlo24]

Hello,

How to add the current user's(request for) groups and roles on the related list of the RITM form of my User Offboarding Catalog item.

[Anil Lande · Accepted solution]

Hi,

Can you please share what is business use case behind this?

As Requested Item table is used for many catalog items and it may be irrelevant to show users group and roles in all RITMs related list.

[Neil_Carlo24]

Hello @Anil Lande 

Forgot to mention i want to put this on my User Offboarding catalog item.

[Anil Lande]

Hi,

You can create custom Relationships like below:

For Roles:

For groups:

To learn more check below links:

https://www.servicenow.com/community/developer-articles/servicenow-create-custom-related-list-servic...

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/form-administra...

[Anil Lande]

Once you add custom related list on Requested Item form then you need to create one OnLoad client script that will Hide these lists on other requested Items.

https://www.servicenow.com/community/spm-forum/how-do-i-hide-a-related-list-on-load/m-p/1039606

You Logic in client script would be:

if(g_form.getValue('cat_item') != 'sys_id of Onboarding catalog item'){

g_form.hideRelatedList('REL:453086932f7fb950ae17debcf699b661');  // find the name or sys_id or related list 

}

Find name of Related list :

by checking <sys_ui_related_list> table records.