Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Adding url to the text field in Email templates

basavaraja
Tera Contributor

Hello All,

I have a requirement where in i need to Add url to the text field in Email templates.

Like in the email template i have a text field called as "Portal view". This should come as a link. When Users clicks on this it should open the current record.

Quick response is much appreciated.

4 REPLIES 4

Ziaur Rahman1
Tera Expert

Hi,



Use ${URI_REF} to make it linkable.




Thanks


Ziaur Rahman


Hello Ziaaur,



I created it as $ field. In the email its should show only the text (Visit Portal for more updates). It should be a hyperlink. When I click on this , it should open the related record.








Thanks & Regards,



Basavaraja Yellarthy


Infrastructure Services - Accenture Operations


IDC Bangalore India


Mobile : +91 8971325907


Mail : basavaraja.yellarthy@accenture.com<mailto:basavaraja.yellarthy@accenture.com>


MKelly83
Giga Expert

Hi



you can use a notification email script then in your notification reference the email script in what it will contain tab



${mail_script:NameofNotificationEmailScript}



Notification email script example



(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,


                  /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,


                  /* Optional GlideRecord */ event) {




template.print('<a href=https://">name of link</a>');



})(current, template, email, email_action, event);


Ziaur Rahman1
Tera Expert

Hi Basavaraja,



I meant to say that please use this method



find_real_file.png



For this you need to make display value true for clickable field.



For example You need to write - Visit Portal for More Updates ${URI_REF}



Thanks


Ziaur Rahman



Mark Correct If your requirement get fulfilled.