Advance User Criteria Scripting

[vidhya_mouli]

// Load the user record from customer_contact table
var user = gs.getUserID();
var userGR = new GlideRecord('customer_contact');
userGR.get(user);

var parentAccountName = userGR.account.account_parent.name + '';
var targetAccountName = 'Test Super Parent 001';

var answer = (parentAccountName == targetAccountName);

Not sure why this script is not working.

[Ankur Bawiskar]

@vidhya_mouli 

in background script you passed which contact user's sysId?

[vidhya_mouli · Accepted solution]

This script worked

var answer = false;
targetAccountName = "Test Super Parent 001";

var userGR = new GlideRecord('customer_contact');
userGR.addQuery("sys_id", user_id);
userGR.addQuery("account.account_parent.name",targetAccountName);
userGR.query();

answer = userGR.hasNext();

The issue was caching. Everytime before I impersonate someone, I had to do cache.do and then impersonate to make it work.