Advanced reference qualifier not working in ServiceNow Workspace
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02-28-2025 08:56 PM
Advanced Reference qualifier not working in ServiceNow workspace. As same functionality working as expected in Classical UI.
I tried with the attribute "ref_qual_elements" but it's not working in workspace
Thank in advance
Shrikant

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02-28-2025 10:06 PM
Hello @shrikant Kahar1 ,
Can you share what you have written in your reference qualifier and a screenshot as well.
Regards,
Debasis
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03-01-2025 09:23 AM
Hello @Debasis Pati ,
Please find the below screenshot.
My Ref Qualifier script is :
javascript: new global.getdepartment().departmentsName(current.cmn_department.business_unit)
Thanks,
Shrikant
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03-01-2025 11:57 AM
The "business_unit" field name seems to be wrongly configured in the reference qualifier. Please share the name of Business Unit field.
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03-02-2025 01:17 AM
Hello @Swapna Abburi ,
Business unit field is coming from Department table so it's "cmn_department.business_unit".
Same reference qualifier is working fine in classical view.
Thanks,
shrikant