Agent assist in Service Operations Workspace Contextual Side panel doesn't show search options/ results.
In this video, we have setup Agent assist on a problem table. Also, we can do it on any custom table as well. The Agent assist button is added on Contextual Side panel of Agent Workspace. #servicenow #servicenoworlando #servicenowdeveloper #orlando #itil #itsm #newyork #agent #workspace ...
Hi @Sid_Takali Thank you for the response.
The contextual search is not working on the incident form, as per OOB set up it should work without changing any configurations. Please see the screenshots of OOB table configuration in our system.
