Allow user to submit a record without login

[Khanna Ji]

I have a requirement wherein if the user record does not exist, we should provide a self-registration page to allow the user to submit a record with few fields. I know this is possible in Paris but any idea how can it be done in New York?

Any idea if the catalog item can be made public allowing the users to submit a record without login? 

[Ankur Bawiskar]

@ServiceNow User 

you can try to use public pages.

Regards
Ankur

[Alberto Consonn]

Hi,

please use the following official workaround, ensure to have New York Patch 9 installed on your platform:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0681861

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Ankur Bawiskar · Accepted solution]

@ServiceNow User 

refer below links for help

How to make a record producer and catalog item public on a CMS page

Unauthenticated users cannot submit catalog items on Service Portal

I am trying to make a Record Producer Public on the portal

How to make a record producer/catalog item public in Service portal

Regards
Ankur

[Ankur Bawiskar]

@ServiceNow User 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

If not, please let us know if you need some more assistance.

Regards
Ankur