Am unable to upload a tar extension file into a case ticket.

mania
Tera Contributor

‎10-23-2023 03:23 AM

Hi,

 

In service now below is the error we get when we upload a .tar extension file into a case ticket. I have attached a .tar file below for example.
I added .tar in system property but its not working, so can you please help me on this it will helpful.
mania_0-1698056479926.png

Thanks in Advance!

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Peter Bodelier
Giga Sage

‎10-23-2023 03:28 AM

Hi @mania,

 

Which system property have you used?


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mania
Tera Contributor
In response to Peter Bodelier

‎10-23-2023 03:32 AM - edited ‎10-23-2023 03:32 AM

@Peter Bodelier ,

 

System property under security.

 

Thanks!

Mania

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Peter Bodelier
Giga Sage
In response to mania

‎10-23-2023 03:32 AM

I get that, which one? there are multiple.


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mania
Tera Contributor
In response to Peter Bodelier

‎10-23-2023 03:35 AM - edited ‎10-23-2023 03:35 AM

@Peter Bodelier 

Here i added tar file type but not working.

mania_0-1698057268957.png

Thanks!

Mania

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