- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2022 02:21 AM
Hello,
I would like to totally customize the announcements banner on my Portal. Effectively I would like to replace it with a custom component. Can this be achieved using Bootstrap for example to override the CSS? Can anyone advise me on where to start implementing this type of change?
Thanks.
Solved! Go to Solution.
- Labels:
-
Service Portal Development

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-08-2022 04:52 AM
No problem! I've run in to a few similar issues before, where the conclusion I had to report, was it was not possible.
The platform also has some kind jQuery built in, which was what I used in the olden days to build carousels. But I think it will be a struggle without being able to access the HTML, and ultimately not worth the effort.
Maybe doing something cool with a clone of the OOB announcement widget, would be the way to go. I guess with a cookie, you could highlight new announcements once or twice, with a bright color on the frontpage.
Good luck

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2022 02:40 AM
Hi,
Can you share more details on why and what type of customization do you require?
Regards,
Deepankar Mathur
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2022 03:34 AM
Hi, thanks for responding.
Given there is more than one banner announcement active on the Portal, I would like a way of viewing multiple announcements without having to click on the drop down to view more.
I was thinking something like a carousel type component would be good to replace the default banner with.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2022 03:41 AM
Hi
The banner seems to be baked in, and not something you can change or replace easily.
If you want to change it for your own, you would probably need to add a custom widget to all pages, and create custom tables to mimic the current announcement tables. But you won't be able to place it at the top of the page as the current, and all widgets that display announcements will also need replaceing.
I would stick to the OOB one if it was me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2022 10:02 AM
Thanks, appreciate the reply Mark.
Surely though there has to be a way to overwrite Portal CSS in general? I'm going to spend a bit more time digging on this one. Appreciate any idea's anyone has.