SnowMirror experience?
Does anyone have experience with the SnowMirror product? Looking at various methods for extracting data from ServiceNow.
Forum Posts
Resolved! If an account is deleted rather than disabled in Active Directory, nothing happens in ServiceNow.
Hi Team,How to implement if if an User account is deleted rather than disabled in Active Directory, nothing happens in ServiceNow. how to solve problem.if an account is deleted or not found it will also be marked inactive in ServiceNow after 2 weeks...
Resolved! Quick Way to copy a glide record and insert as new one
Hello, I have a a table in scoped app which has 50+ columns. For testing pursposes, I want to develop a UI action to copy an existing row all 50+ fields, copy all butcouple of fields from existing row like address fields, phone number etc, modify onl...
Comments section always visible and editable.
Hi All,If I open a record from the table which extends global "Task" table, then based on my ACL conditions the "Additional Comments" field under Notes section become read-only as expected. But under the Comments section, it is always editable to add...
How to make a field editable for specific roles?
HiI need to make a field on the cmdb_ci_business_app editable for a users with a specific role.I have created a 'write' ACL but the field is still read only. Is there anything I have missed or is there another way to achieve this?
Inactivity Monitor Report/Dashboard
Hello Community,I'm trying to figure out how to create a dashboard for the Incident Inactivity Monitors. I thought I would start with a report but can't figure how to create a report to show that event either. Any ideas?
Reading from a Document in a Playbook
Hi All, for those using Playbooks, I'm trying to figure out how to ingest a document (from a SharePoint site for example) and read data from it in order to get values to use later on. For example, for a Procurement playbook, to read values out of an ...
Discussion: New design of ServiceNow Developers site
Hi Community fellows,what do you say about the new layout of the Developer site? http://developer.servicenow.com It might be too early to say but I think I like it!!!!! :)))
Resolved! Virtual Agent - Catalog Item Without Variables Shows Message Instead of Auto-Submitting
Issue:In our Virtual Agent, when I type "I want a mouse", it correctly displays multiple catalog item options (like Specific Mouse, Dell Compatible Mouse, etc.), which is working as expected. However, I've noticed that:If the selected catalog item do...
Count distinc not counting null as unique value
Hello ServiceNow Community, I’m working on creating a scripted indicator that should return null if a specific condition isn’t met. However, I’ve encountered an issue: the count distinct function still considers null as a unique value, which results ...
MID enquiry.
Hi,I am working on the Snow Va where I need to run some ps scripts using the MID server. I just want to know how much it takes to execute the script and get the reply back to the VA?
Is there a hard limit to the amount of in- and outbound api calls ?
Hello Community, When making and receiving api calls, does Servicenow impose a hard limit on the *amount* of calls ? For example, a monthly limit which might depend on the subscription. The more expensive the subscription, the more traffic is allowe...
How to auto-login after the password reset has been done by user?
In the External User-Self registration plugin. After when the user resets the password is redirecting to the home (or) login page and the user is not logged-in. How to auto login the user after when the user click "Reset Password" button.
Hyperlink should be visible for KB Article record unlike REQ, RITM under 'MY TASK' on esc portal
Hi, I have a requirement wherein, the approver of the knowledge article should be able to see the hyperlink for KB Record , under 'MY TASKS' on ESC PortalFor this,I have created a Task Configuration named 'KB' under 'Approvals' To-Do Configuration.It...
Change state transition is failing due to filter condition
I have a automatic state transition which should move the change req from 'Implement' to 'Review' when the Planned End Date is now or earlier. I have tried to do this different ways and have tried different variations of the filter conditions but th...
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