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12-17-2018 03:57 AM
Hi All,
I have a requirement to route to another service now instance from a catalog field value selection.
For example if i select value" b " in application field,then it should route to another service now instance and open the incident form with auto-populating few field value using the template.Please let me know how can i add template in URL.
Thanks,
Neethu
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12-17-2018 04:15 AM
Hello,
You can do it via below URL
https://instance.service-now.com/nav_to.do?uri=incident.do?sysparm_template=templateNameGoesHere
Note: Please mark reply as correct / helpful if it answers your question
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12-17-2018 04:15 AM
Hello,
You can do it via below URL
https://instance.service-now.com/nav_to.do?uri=incident.do?sysparm_template=templateNameGoesHere
Note: Please mark reply as correct / helpful if it answers your question
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02-13-2025 11:42 AM
Found this solution works great for desktop but it's not working for mobile. Seems like it just drops my template. Suggestions?
