approver and requested for same

[sarfraz3]

Hi,

I have a requirement in where if "approver" and requested for are same then the approver should not be able to approve the request (like he should be debarred from approval_admin role for that request) ....Please give some solutions...

[tom_pb · Accepted solution]

I think is how I done it, take a look at these two links and try in dev first!

Cannot dot-walk on Condition Builder

http://wiki.servicenow.com/index.php?title=Configuring_Lists#Adding_Extended_Fields_to_Base_Table_Li...

[sarfraz3]

thanks tom....it is showing now..

[tom_pb]

Nice, good luck!

[zica]

Sarfraz,

if you are approving items from a workflow, then

I have a slightly different approach. Use the script section (check Advanced) on the Group Approval activity and remove the requested_by person from the group.

You will need to do a lookup of all group members from sys_user_grmember using a GlideRecord query and skip over the the requested_by approver. Something like this (untested):

answer = getUsers();

function getUsers() {

        var uList = [];

        var gr = new GlideRecord('sys_user_grmember');

        gr.addQuery('group', current.getValue('assignment_group'));

        gr.addQuery('user', '!=', current.requested_by); // may be current.variables.requested_by in your situation

        gr.query();

        while (gr.next()) {

                          uList.push(gr.getValue('user'));

        }

        return uList;

}

[cminarich]

I just had a similar situation.   I wrote a BR to prevent the creation of the approval record if the approver was the same as the requestor.   Hope this helps.