assessment notification not working

[zulhiyatiuwi]

Hello...

I'm a newbie on servicenow. I have problem with assessment notification.

I have generate assessment for vendor, but user didnt recieve notification. it working in my formarly instance. but not in my new instance. i'm using default assessment notification by servicenow. Did i missed something? i didnt do any change for that assessment.

Please help me?

Thank you

[Prateek kumar]

In the when to send section of your notification, below groups and exclude delegates feilds(right hand side), there is send to event creator. Please check it and try once.

[zulhiyatiuwi]

thank you...

[zulhiyatiuwi]

i'm sorry, i just get what you mean.. . i will try it first.

[Vasu1]

Hi Shishir,

 I have the same issue regarding Assessment.

But my question is i cannot see the evaluation method attribute on my form as per your screenshot?

so it is OOB option to add or how can i add that attribute to send notification to a user?

i cannot assessment form to add more options as a business rule says evaluation method ?

Please give me some inputs on how to add those attributes and send email notifications?

Best,

Sri

[Vasu1]

Below is the screen shot of the form i don't options to edit.