Assignment group in Change request form

[RSSG]

Hi All

I have a requirement where on Change reqest form I need to show only specific groups to appear (Groups which I have created) when clicking on "Assignment group". How can I do that?

Change Request form

Lets say I want only these groups to appear for user to select any one 

[Asal Moezi]

Hi,

You can use a Reference Qualifier for that. Check out the given example in the documentation. It seems similar to your use case.

[Karthik Reddy T]

Refer the below thread may helpful to you.

https://www.servicenow.com/community/itsm-forum/advanced-reference-qualifier-for-assignment-groups/m...

[Jaspal Singh]

Hi,

Comments before will definitely help address your situation. However, recommendation will be to create a new Type (OOB field on the Group table) & populate it with relevant type. Once done pass the quailfier for the Assignement Group field accordingly.

Note: Add a dictionary Override for chagne rquest table's Assignment Group field

[Riya Verma]

Hi @RSSG 

Hope you are doing great.

1. Locate the "Assignment group" field and access its properties.
2. Look for the "Reference Qualifier" field, and enter the appropriate code to filter the groups.

javascript:'created_by=' + creator_sys_id;
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