Assignment group in Change request form
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-12-2023 11:31 PM
Hi All
I have a requirement where on Change reqest form I need to show only specific groups to appear (Groups which I have created) when clicking on "Assignment group". How can I do that?
Change Request form
Lets say I want only these groups to appear for user to select any one
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2023 10:16 PM
Hi,
I tried putting this query but it is not working.
Also Is there any other way of doing this task other than query run ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2023 10:18 PM
share your dictionary override screenshot
Also did you give correct category choice value during comparison?
Also did you give correct group sysIds?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2023 10:29 PM
Original
Uset this query in ref. qualifier
var query;
if (current.category == 'Firewall Change Management')
query = 'Firewall Operator,Functional System Owner';
query;
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2023 10:33 PM
you didn't update the reference qualifier in your screenshot
also whose category you wanted to check? you want to check for parent field on sysapproval_group table?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-13-2023 10:43 PM
This is what I want to do- On selecting Catergory as "Firewall change management", the "Assignment group" should show only specific groups which I want
Now this is what I get when opening Dict.Overrides from Conf.Dictionary of "Assignment Group"
I did updated after inserting the query in Ref.Qualifier , refreshed page and again checked on change form by opening Assignment Group but it shows list of all groups as before.