Assignment group name "child group" restrict from the assignment group field (Reference field).

[hanimi9623]

Hi,

I am trying to restrict assignment group name "child group". When I type in assignment group field, the "child group" name shouldn't populate. 

I tried with simple reference qualifier condition "Name" does not contain "child".

It's not working. Could you help me with your valuable suggestion.

Thanks,

[shikhatyagi · Accepted solution]

Hi @hanimi9623 

If you are using simple reference qualifier then please check if you have added the condition with AND.

Use dictionary override to update reference qualifier condition. Use below query.

Please mark my answer as Accepted as Solution & hit helful button if it helped you.

Thanks,

Shikha

[Harish KM · Accepted solution]

Hi @hanimi9623 simple reference qual should have worked for this, can you share where and how did you configure?Did you use dictionary override? if your table is extended from task?

[hanimi9623 · Accepted solution]

Yes, It is extended from Task,

[Service_RNow]

Hi @hanimi9623 

follow thread it will be helpful

https://www.servicenow.com/community/itsm-forum/acl-to-restrict-the-member-in-child-assignment-group...

https://www.servicenow.com/community/itsm-forum/parent-child-assignment-groups/td-p/875498

Please mark reply as Helpful/Correct, if applicable. Thanks!