Assignment property for Vulnerability Response Module

[Arthur Bernardo]

Hello,

I am entering a sys_id of a group in the "default_assignment_group" property. However, after the "Unassign" approval, the "Assignment Group" field is not filled with the group sys_id I entered in the property.

What could be the issue? Do you know if I misunderstood how the property works?

[Community Alums]

Hi @Arthur Bernardo ,

Remove the read and write roles.

[Arthur Bernardo]

Hello @Community Alums , I removed the values that you say but still do not populate with the group.

[Andre Moreira1]

Hello Guys,

I am experiencing the same issue.

Prerequisites:
I automatically added myself to the group Unassign Approver - Level 1.
I updated the System Property sn_vul.default_assignment_group with the sys_id of my group.

Scenario:
I access a VIT record.
Click on the "Unassign" UI action.
Answer the modal and submit.
Since I am a member of the Unassign Approver - Level 1 group, I approved the VCA record.

Result:
However, the VIT record remains without a group.

Additionally:
I tried reviewing these links, but they did not help:

ServiceNow Documentation - Inkling
ServiceNow Vulnerability Response - Approve Unassign Requests
ServiceNow KB Article - KB1001309

Would appreciate any insights on how to resolve this. Thanks!

[Arthur Bernardo · Accepted solution]

The issue was with the Script Include that calls this property. According to the documentation, it expects a sys_id, but in reality, the Script Include expects a name. I set the group name in the property instead, and that solved the problem.