Assistance with OpenID connect Authentication in ServiceNow

[manaslandge]

Hello Team, 

I'm currently working on implementing OpenID connect authentication in ServiceNow, and I've came across a knowledge article that outlines the process. I reviewed the following : 

• Article Name - External ID Token Authentication (OIDC) for Rest APIs
• Article Link - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720547 

The article suggests using a third -party application, such as Okta, to retrieve the necessary keys for the setup, but it also mention that a subscription to Okta is required.

I wanted to check if anyone here has experience with OpenID Connect in ServiceNow and if there are any alternative application, or even an out-of-box ServiceNow solution, that I can use to avoid the subscription cost for Okta or similar services.

I'd greatly appreciate any guidance or recommendations! 

Thank you.

[Matt Hernandez]

I think OpenID is a standard, a mechanism for an identity provider (IdP) to use when brokering authentication between systems. There has to be an identity provider which stores your identity and behaves as the main authenticator, providing auth tokens to 3rd party systems when you try to login to them. (After those 3rd parties have been configured for this of course). I have not heard of anyone using Servicenow as an IdP, I've only seen Servicenow participate in this when its one of the 3rd parties. I did quick Google search asking about it and here's what it said:

Sorry if this doesn't help, but maybe it can aid in rephrasing your question for future searches.

[manaslandge]

Hi @Matt Hernandez, 

Thank you for responding. I wanted to inform you that we have plan to use the OIDC mechanism to perform authentication and connect to the third party service provider for using integration.