ATF: What is the best way to click on information message link in form record

[Myrtle_37]

what is the best way to open links from messages in a form or related list. I know their is a 'set component values' and 

'click component (Custom UI)' also the related list, but none of them is working. Please see 2 attachments. Thank you so much for your time and help.

[Hemant Goldar]

Hi,

Basically, ServiceNow's ATF framework cannot detect browser pop-ups such as alert, confirm, prompt, etc. So you can not click on the linked Incident.check the below link.

https://community.servicenow.com/community?id=community_question&sys_id=30f5b4c7db60d010d58ea345ca96...

If you want to create a test case for your scenario. You can achieve it through open an Existing Record and then validate through field value validation.

Hope this helps!

Please mark the reply as Helpful/Correct, if applicable.

Regards,
Hemant

[Ankur Bawiskar · Accepted solution]

Hi,

Did you try checking using assert text on page step?

I was able to test the info message which was static; it is just that you need to somehow get the complete message in server side script step and then use the "Assert Text on Page (Custom UI)"

I believe you will be creating incident for call; you can access the values and set that during forming the message to be checked

Note: Can you share steps here?

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Ankur Bawiskar]

Hi,

Is there any update on this? Is this question resolved or you need some more assistance.

Regards
Ankur