Attachments Remove Button on Email Client

Prudhvi Raj4
Tera Guru

Hello Team,

I am working on a bug/fix to enable the Remove option for the attachments added on email client, admins has permission are able to see the "Remove" button but few users are not able to see the "Remove" button, I have reviewed all the scripts and ACl's but I couldn't see any scripts that are hiding the Remove button? Please suggest the resolution.

 

Regards,

Prudhvi 

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Prudhvi Raj4 

please share screenshots.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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