Auto fill Configuration Item on Catalog Task

[Travis Davison]

Hi Community,

I have a quick question that i have a feeling has a simple quick answer. I am trying to auto-fill the CI on a catalog task for our onboarding and offboarding workflows. I have the CI created, but cant seem to script the workflow to include this CI on all the tasks that get created. Currently I have a few other things scripted, shown below, but cant seem to figure out how to auto populate the Configuration item. The CIs would be  "Onboarding" and "Offboarding" for their respective workflows.

Currently Scripted

[Community Alums]

You can use the same syntax and assign the sys_id of the ci. You will need the name of the CI field.

task.ci = "insert sys_id here”

[Travis Davison]

Hi Dustin,

I tried to script it as below, but doesnt seem to be working. The Tasks are still being created with no CI assigned to them. 

task.ci = "41444f4a1b433050d7c82f83604bcbc8";

[Community Alums · Accepted solution]

You will need to make sure that you have the correct name for the CI field.  

It might rather be

task.cmdb_ci =  "41444f4a1b433050d7c82f83604bcbc8";

You can check this on the sys_dictionary to confirm.

[Travis Davison]

Perfect! Ty, this did the trick