- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-07-2023 07:46 PM
I have a catalog item where 'mentor' variable is there.
I have a task table where "need review" and "reviewer" two fields are there. The task will generate by the system.
requirement: when the task record will generate the need review should true and It should auto populate the reviewer field as the mentor name.
The task is generated by flow designer and by giving there the field values it is not showing the values in task form. how to achieve this? any other way?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-11-2023 05:33 AM
Hi @Swati_11
Seems it is not possible without script. I am trying at my end but no success.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-11-2023 05:33 AM
Hi @Swati_11
Seems it is not possible without script. I am trying at my end but no success.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-04-2024 11:18 PM
I used a client script to automatically fill in the reviewer field based on the value in the additional assignee field. The mentor's name, collected from a catalog item, is stored in the additional assignee field via flow designer. The client script then sets the reviewer field to match the additional assignee value.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-13-2023 05:57 AM
any luck with this I am also using a catalog item and I have 2 fields APPLICATION AND ASSIGNMENT GROUP. I am using the OOB auto populate which works on the initial form and auto populates the assignment group based on the application that is selected but on the actual task the assignment group is empty it is not bring the value over?
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-13-2023 05:59 AM
Hi @DaniJ
For actual task , it wil not work I guess. or you need to pass the value of these variable to task level.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-13-2023 06:01 AM
OK I thought so what would be the easiest way to pass the variable to the task? I am using a flow in the back end but no matter what I try the variable does not carry over. Thanks for your help.