Auto reject approval after "x" days in workflow

booher04
Tera Guru

‎11-10-2020 09:50 AM

Is there a way within the workflow of a catalog item to reject an approval automatically if it's not approved within a certain(x) amount of business days?  I know it can be done through a scheduled job, but we have a need to make this auto reject within the workflow as it will be a different amount of days based on the catalog item.  

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12 REPLIES 12

Willem
Giga Sage
Giga Sage

‎11-10-2020 10:14 AM

You can create a scheduled job that checks all open Approvals from x days ago and set them to rejected.

booher04
Tera Guru
In response to Willem

‎11-10-2020 10:24 AM

Willem thank you for the response.  I figured we were able to do it through a scheduled job, however the number of days in which we need to auto reject will be different based on what catalog item... we have different days for different items.  

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Willem
Giga Sage
Giga Sage
In response to booher04

‎11-10-2020 10:30 AM

If you capture those number of days on the item or in a property you can do the query based on that.

So for item a look x days back. For item b look y days back etc.

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