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How to write the script

Hi,I have created two variable like "Value" (single line txt variable) and "Notes"( html variable), when we fill value field less than 10000, it needs to show the Notes.I tried with UI policy, but somehow it's not working. Can anyone help here.

Business Rule and timed notification

Let's say we want to send a notification if an incident has not been updated after a certain number of hours after it was assigned to a specific group. For example, you want to send a notification if the incident has not been updated within 4 hours a...

help needed in scripting

Hi, I have an table A where i have few records itemtype   Qty    number     date of purchase  RITM            Total value n1                 3          12             08 july                RITM123          300n2                   2          13      ...

tanz by Tera Expert
  • 290 Views
  • 1 replies
  • 0 helpfuls

How to add scheduled report data in email body

I have created a scheduled report, but client is asking that scheduled report data should be visible in email body and attachment as well. please let us know, how it is possible. please give any script that will work.

Community Alums by Community Alums  
  • 1753 Views
  • 7 replies
  • 3 helpfuls

Resolved! Not able to to call getDisplayBox

Hello, I am trying to use getDispalyBox methods try to call it using object g_form but its not showing in my PDI could anyone please help The only method starting from 'D' getting suggestion is "getDecimalValue()"Using washington Dc version Thanks in...

AnketA by Tera Contributor
  • 995 Views
  • 6 replies
  • 0 helpfuls

Update exisitng records

I have a requirement to create a field in one of the table,, for example, we can consider a new field as Active.here, my requirement is that if the end date < 2024-03-01, those records need to be marked  Active as false.how can I achieve this functio...

VSN by Tera Expert
  • 406 Views
  • 5 replies
  • 0 helpfuls

MS excel integration with ServiceNow

Hi Friends, I want to get the data into MS Excel from ServiceNow Incident table. I am facing some authentication issue.Please let me know if anyone aware this integration. Thanks,Anji 

anjiadmin by Tera Expert
  • 464 Views
  • 1 replies
  • 0 helpfuls

Change on hold

Hi All,In the change request there is a field called "on hold" when we click on revert to new the change state is set to new, but the on hold is still true not set to false in the change request form, could you please let me know were they have defin...

Performance testing using Jmeter

Hi,I'm currently trying to evaluate if it's possible to implement ServiceNow performance testing via Jmeter.My flow would be to order a catalog item as of now and evaluate its performance. Basically what I would need to be answered first would be the...