Hi I a m trying to execute the below script and getting NAN for assignment group, plesae advise This Query is to getting the list of incident as per assignment group var gr= new GlideAggregate('incident');gr.addQuery('active',true);gr.addAggregate(...
Can we add one more hierarchical option here? If so, can anyone please guide me through it?
What does $sp.getValue("sys_id") return? The sys_id of what?From what table does $sp.getMenuItems get its data?
This is regarding the External AI search, have followed all the steps as mentioned here https://www.servicenow.com/community/intelligence-ml-articles/how-to-bring-external-content-into-ai-search/ta-p/2497286 and were able to successfully get the sear...
I am new to VA and have 2 very simple topics that do work just fine if the first thing you do is click the button to show all the options you have available to you. Both topics have "laptop" as a keyword. When I enter this keyword into chat, VA makes...
Hi All,i want to check the "requested for" manager is active or inactive on the click of "submit button for "Order Guide" in service portal.
How do you approve the group approvals using ATF? I have impersonated one of the group members and queried the record to open in the sysapproval_approver table. Still, the Approve UI action is not visible to approve the request. Is there any other wa...
I have 2 fields one is Geo (choice) field and another is location(reference) field . In my location field i have over rided the reference qualifier and kept 3 locations India, Philippines, Mexico . Now in geo field i have two options NA and APAC . No...
Hello Developer, I am working with ACL for Custom table and Roles.I have created Custom Table naming u_ghd. And also created 3 different users, i.e.. Requestor, Fulfiller, Manager having custom role x_requestor, x_fulfiller, x_manager respectively. N...
Pretty new to Service portal, so working through some basic issues. I have custom tables with Global and Table ui actions. From the Portal, I have a simple list widget, allows the user to open a form to view the record, or if they click VIEW ALL the...
Is there any way to show description only in reference catalog variable instead of number. I have a field which references to product table and it shows product number +short description. But we need only short decsription to be displayed.
Hii community, Im trying to complete micro-certification-welcome to servicenow coursewhen i trying to complete Task assigned to me my instance is not opening from 1hour and i tried all possibiltes stills instance not opening..
I am trying to create a Flow Designer in a Scope Application where the trigger point is Record Inserted or updated in a table which is in a scoped application. Now in the action through script I am creating a record in the Global application but when...
Hi All,I have modified the container height to "120px" in page designer. but after this the widget ( icon link ) title/text are showing out of the container.Please advise. below is the CSS i added to adjust the height of Container. but caused the ab...
Hello All, We have a need , to get list of servers from egypt.I have a filter condition to fetch those servers but I also want to get storage devices associated to these servers.Is there a way I can do it ? I keep getting error message through cmdb ...
