Hi all, I'm trying to create an incident from Postman utilizing Oauth2.0 Authentication. In general this work except populating the description field. If I put in the JSON: {"description":"test","short_description":"test","caller_id":"3d43a2df9...
Hello All,Lets say we have 15000 CIs that need to be populated with recommended values to bolster CMDB health. We have excel sheet that has all the corresponding values of fields to the CI name.How can we upload this excel so that no duplicate record...
Hi, I want to add a greyed text on field on front end form which must be displayed already inside field when form is loaded ,also it must be vanished once text is entered on field. PFA for reference (Highlighted Text).
On our portal page, we're using two out of the box widgets 'My favorites' and 'Popular items':What we're wanting to do is combine these widget into one widget so that they can be viewed on separate tabs. I was just wondering if there was a way of doi...
Hello, this question is more in the general network direction.I am calling the API of a third-party endpoint.This endpoint has entered the IP of the ServiceNow instance and this is the only way we can get the data.If we now get the response from the...
Hi, As you know, the functionality to save a draft catalg item was released in Washignton release as below.https://www.servicenow.com/community/developer-articles/save-catalog-items-as-draft/ta-p/2855484 I think this is incredible because it's what w...
Hi All,We have a link by the name "Get User Manual" on the ESS portal. Attached is the snapshot(Get Manual).The Issue is that..When 'admin' clicks on the link he is able to download the user manual but when a End User clicks on the link he is directe...
Hi Everyone, I have one custom field on catalog item - Requester (this is reference field to User table). I have to auto populate this field with current logged in user whenever I open this catalog item. Please suggest some way. Thanks in advance
Dashboards created by a user(xyz) in platform analytics are editable for all users. Even user without any roles.We tried changing the owner, the user and group the dashboard is shared with. But it didn't helped.The other dashboards which are not crea...
Hi,Please advise - to change catalog variable text color after service request form submission into Service Portal. Thanks.
I am creating a flow where trigger is scheduled at 10 Am and i want to fetch all issues created on jira on last day, i am getting Error: Page Size cannot be empty. (Process Automation.f2ac6a4a773d1110cc985228c8106154; line 4)What am i doing wrong?
Hello All, I have issue with the Edit button visibility. I have a custom table ( lets say tb1). and a field on the Cmdb_ci_business_app table that is referred to this table tb1. On the tb1 form I have a related list which shows the related business a...
I have a catalog item that when it is approved, it will create Policy Exception. I used BR to create Policy Exception.However, as checked in the activity logs the stage 'Waiting for PER Approval' is duplicate.
// UI Action script part function moveOrder() { var keys = g_list.getChecked(); var arraykey = keys.split(','); if (keys == '') { var msg = new GwtMessage().getMessage('There are no rows selected'); alert(msg); re...
Hi all, I have a requirement on the change request. There are couple of freeze period dates and if the change request is raised with the type as Normal or emergency or urgent, the planned date and end dates are given with in the freeze period then a ...
