Is there a way to find the references for a record using BACKGROUND script? Scenario - We would get request to delete a group/CI etc. Need to know where and all those records are referenced using a script. PS - I have found few posts regarding same...
I am wondering if anyone has dynamic browser window titles working? There are some UI Scripts from years ago that accomplished this, but they dont seem to work any longer as ServiceNow I believe has implemented something of their own.Is this accompli...
I have a simple button to add new skills. When user clicks on this button, it takes them to the following URL. https://INSTANCE.service-now.com/esc?id=form&table=sys_user_has_skill&sys_id=-1 I want to auto populate the User with the logged in user....
I am in the CMDB Orphan rule configuration under CI Class Manager \ Health \ Correctness. How can I configure the criteria so that it looks for all servers that are not connected to any application?
I read documents related to TinyMCE in ServiceNow and I found something related to mentions plugin but I wasn't sure what is it and how to use it ? Here is the article Updates to the TinyMCE 5 HTML editor. Has anyone ever tries this ?
How to fetch Report in ServiceNow for more than lakhs of records?
Requirement-->In catalog task "affected ci" field need to set same as catalog variables for every task and in every task the ci is different because the number of catalog task is trigger based on number of asset selected in "catalog variables".issue...
Why does this PA script result in an error?var gr = new GlideRecord('change_request_metric'); gr.addEncodedQuery('chg_closed_atONThis month@javascript:gs.beginningOfThisMonth()@javascript:gs.endOfThisMonth()^mi_value=Normal'); gr.query();...
I have a record that shows up in list view but won't open and gives "record not found", the record can't be deleted how do I delete it?
I have a BR running to abort duplicate values on attribute tableThis is giving me two error message and one info message. I have requirement to show only one error message mentioned in the script ANDIt is giving info message as "attribute inserted" -...
Hey everyone, I need help finding a way to show catalog items on the service screen of the Now Agent Mobile app based on user roles and their permissions.We want to implement a user criteria on mobile app. Does anyone have any suggestions or ideas on...
Team, I am attempting to send out a scheduled report from a specific user with the display name being "Change Advisory Board". I saw the below script in another thread, but it is 7 years old so I'm not sure how it holds up as I am new to Java Script....
Hey Everyone!I have a requirement where on the 'change_request' table we want to have the 'start_date' and 'end_date' fields clear if the date is between a certain period and the 'state' is '-5' (for New). I created the following UI Policy which work...
I have created a sub flow where I have mapped various values to fields via input data. The sub flow is creating an incident task from an incident. Using the code snippet from the sub flow, I created a UI Action on Incident that collects the data I w...
I need help modifying this query. Currently, this query will display all incidents created between 8AM and 4PM on 2024-10-10. I need to modify this query to return all incidents created between 8AM and 4PM historically (for all dates)? var gr = new G...