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I want to hide the save button

Hi All,  i want to hide save button from change_task button , before that how to find out  on which table the OOB is written ? i tried searching in change_task table but  didnt got anything . is this save button coming from global table.

Display Empty Field Values as “NA”

Hi Community, I have a client requirement in ServiceNow where all empty field values should visually display as NA (or -) across the application UI, but only for one specific scoped application.

Resolved! Send last comment to email

Hi, I have a flow that sends an email when someone writes a comment in a work order task. I am sending template message with the number of the WOT. When I reply to that email, the text gets sent to the activity of the WOT.Here is where the problem st...

MartinV by • Tera Contributor
  • 1591 Views
  • 8 replies
  • 3 helpfuls

Issue Submitting Report Scheduling Request in ServiceNow

HiI am working on a requirement where users can submit a request to schedule reports. ServiceNow provides an out‑of‑box (OOB) functionality and workflow that allows users to create a record in the sysauto_report table, which then sends the report to ...

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KalyanamY by • Tera Contributor
  • 727 Views
  • 1 replies
  • 0 helpfuls

Guidance on Outbound Integration Implementation

Good day, I'm working on an outbound integration without using a spoke. Could you please guide me on the best approach for implementing it for good performance. For the REST Message integration, should I be using Flow Designer, Workflow, or Business ...

raksh by • Tera Contributor
  • 737 Views
  • 2 replies
  • 0 helpfuls

Resolved! issue after upgrade

Hi,the attachment paperclip icon no longer showing on the portal page  Now this is how it looks like on all service catalog pages  

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sparkles by • Tera Contributor
  • 2847 Views
  • 5 replies
  • 4 helpfuls

SC Task creation using flow designer

I am trying to create a flow as follows:When a RITM is created for the catalog item, a SCtask should be generated and attached to the RITM.This is what I created: But, when I raise a request for the item, I don't see any SCTasks attached to the RITM....

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muskaanchan by • Tera Contributor
  • 1620 Views
  • 6 replies
  • 0 helpfuls

Resolved! Custom Table licensing

We don't have a separate app engine licenses but we got 50 custom tables with ITSM. Does anyone know if we can use those tables to build a custom app for our Health and Safety team (around 30 fulfiller users) without any additional cost?If not, would...

DenokaA by • Tera Contributor
  • 7060 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to access a variable on a catalog task?

Hello all, I am writing an onSubmit script which will not allow the user to close the task if a variable from the catalog item that I display on the catalog task (I display it by selecting it in the workflow using the slushbucket). I tried using g_fo...

PranavSuj96 by • Mega Expert
  • 15874 Views
  • 35 replies
  • 8 helpfuls

Is Discovery Map required for SW Reconciliation?

Hello friends, I would like to understand if Discovery Map is required for effective and complete SW reconciliation? I saw few SW models and they were reconciling successfully even if Discovery Map is missing. In face, even if discovery map is missin...

Resolved! Vulnerability Response

Hello Everyone,I am looking for source to learn Vulnerability response end to end. Can you help me where to start from and any supporting youtube links will be much appreciated.Thank you

jayasriche by • Giga Contributor
  • 939 Views
  • 3 replies
  • 2 helpfuls