I have configured a push mobile notification which has two buttons "Accept" and "Reject" and which works when a request's approval is triggered.Both button when clicked form an Android device works very well but throws an error when clicking the butt...
We have a new Agent, and that agent is not receiving the open live chats in the inbox.even when the agent status is available, what could be the reasonwe are facing issue only with this particular agent
The requirement is : When I submit the Problem ticket.Problem Task "RCA" must be visible and it's priority must be same as "Problem" ticket. How this field check can be done?End date is :24 days from now--How this check can be achieved? Can someone...
Hi ServiceNow Team, We have a group, which has 6k users in it. By mistakenly the user reassigned to this group and it trigger mails to all users. We have to disable this group for all catalog items and once it created REQ, RITM, SCTASK also the group...
Hi Community!Recently was asked about vSphere integration, If its possible to get pull some information about resource pools start and end time, along with the resources under it. Was looking into querying this maybe using REST APIs, but with nothing...
Hello community — I'm facing an issue with ATF impersonation and hope someone can point out what I might be missing.Environment & contextI have an ATF test where:Step 36 is a Record Query that successfully returns a sysapproval_approver record (I can...
We have configured two dedicated mailboxes in ServiceNow to handle inbound email actions:IT Support This mailbox was configured first and is restricted to only accept emails from domains explicitly defined in the Inbound Email Actions.If no specific ...
Hi all, I'm new to ServiceNow, (SN), and excited about it. But as I go through the beginning of the lessons, I've been continually roadblocked by the inability to find what the lessons are talking about. ChatGPT just runs me in circles telling me to ...
Hi everyone,Question 1I am trying to do the exercise "Create the NeedIt Request Type Options Client Script" from the SNOW Developer training. When trying to proceed with the step 1.a. as shown in screenshot, figure 1 below, the option NeedIt is not a...
Hi,I have created a new change model with description and if I try to hover over the newly created model it will not show description intermittently while other models have no issues did anyone face similar issue?Couple of verifications doneModel has...
How can I install an application from ServicerNOW Store into the DEVELOPER instance.If I try to request the application I am redirected to an error page (Sorry, you can't login with this ServiceNow ID).
Hi Every body I am creating an update to an attached file using PowerShell to use in a data source that will run weekly.In the ecc_agent_script_file table, I created this file: Name: ALERTAS-VM.ps1script: ############################################...
I have a requirement to retrieve a file from the MID Server and attach it to a Record in a Flow. I'm really struggling with retrieving the file from the MID Server. For various reasons, Import is not an option. I've seen a few posts and videos on ...
Hi,Disclaimer: I'm not a ServiceNow expert as I am a developer on the "client side" so forgive me in advance for asking this. (Other people I work with are ServiceNow experts). I use the Rest API Explorer fine to run a simple query to get all the in...
Hello Experts, Don't know whether this is a right question asking here. But I need your assistance on this. There is a powershell script which connects SN to customer_contact table to fetch the record via token concept. I don't know why I am getting ...
