I have created a m2m table for change request to and from change request and configured list layout of change request to bring these two related lists in change request. so that user can add it and it's working fine on relating the change requests in...
I have a requirement of displaying different sections on form on different stages of a lifecycle. Problem is OOB widget of form displays all the sections one below the other causing the form to become very long. Is there any other way to display thes...
How to change the template for a oob now assist skill
Hello experts,We are currently using the Employee Portal and noticed an issue with breadcrumbs.Breadcrumbs work correctly when navigating through catalog categories. However, when a user opens a specific catalog item, the breadcrumbs disappear.In ano...
Hi Everyone, I have configured List Bundle in Treasury workspace when open interaction from that list I am getting below error. Unable to identify source of the Read operation on scope 'Financial Services Treasury Operations' Any Solutions are much ...
Hi Everyone, I have configured List Bundle in Treasury workspace when open interaction from that list I am getting below error. Unable to identify source of the Read operation on scope 'Financial Services Treasury Operations' Any Solutions are much a...
Hello Team,We have enabled user-based MFA for external customer users.Step-up MFA Policy is Enforce MFA for non-SSO logins.In the Multi-Factor Authentication-properties, the following options are set to Yes:Enable Email OTP for Multi-Factor Authentic...
Hi all,I would like to allow inline editing for only one specific field in a list displayed on a Dashboard, while keeping all other fields read-only.The list already supports inline editing by default. My requirement is:Only one field (for example, u...
I want to move all the PTask created in the Problem Ticket to Work in Progress state once the Problem Ticket was approved by the Problem Approver - Fix in progress state.
Hello Team,I am unable to see the Correctness Scorecard. The staleness evaluation status is showing as “Max Failure,” even after increasing the maximum threshold. By default, it was set to 50,000, and I increased it to 70,000 for testing purposes. Ho...
Methods for Dynamic Recipients Population:Event-Based (Most Common):Create a Business Rule to fire an event (gs.eventQueue).Pass the target user/group sys_id in the parm1 parameter.In the Notification, check the box Event parm1 contains recipient."Us...
You know how in the header of a record/form, you can select which view to see the form in? How can I edit the choices of Views that a user can select based on their role? I understand that View Rules simply set the view based on role, but my requirem...
In any kind of servicenow workspace if we click on sidebar discussion for any record it will create a new discussion for that record but the record details were showing in a card layout if we click on that it will take us to native view instead of wo...
We are creating new workspace and trying to create sections. For this we need help of accordion component. but this is no more available in ui builder for developers. As per documentation it says we have to code it but how can we do this? https://hor...
In the Incident form, related lists such as Task SLAs, Affected CIs, Impacted Services/CIs, and Child Incidents are expected to appear side by side. However, in my instance, these related lists are appearing vertically, one below the other. All the l...
