On interaction table we have a field direction , by default value is inbound ,Can anybody help me to understand how its value is set outbound for direction field why and when it is happening ?
Hello Team, I have Requirement , one the record producer variable Requested start date :- My requirement on this particular variable :- Requester should only be able to put submit date + 1 here. e,g :- Suppose current timing is 12: 30 PM and toda...
Hi,I have created two variable like "Value" (single line txt variable) and "Notes"( html variable), when we fill value field less than 10000, it needs to show the Notes.I tried with UI policy, but somehow it's not working. Can anyone help here.
Hi All, I want to revert back the installed plugin to the previous version. Please let me know, if it is possible or not. Thanks in Advance, Supriya.
Let's say we want to send a notification if an incident has not been updated after a certain number of hours after it was assigned to a specific group. For example, you want to send a notification if the incident has not been updated within 4 hours a...
How to check total Number of Modules used, Licences ,Customizations and Integrations across Modules ? Which modules are used and which Modules are not used
Hi, I have an table A where i have few records itemtype Qty number date of purchase RITM Total value n1 3 12 08 july RITM123 300n2 2 13 ...
I have created a scheduled report, but client is asking that scheduled report data should be visible in email body and attachment as well. please let us know, how it is possible. please give any script that will work.
Hello, I am trying to use getDispalyBox methods try to call it using object g_form but its not showing in my PDI could anyone please help The only method starting from 'D' getting suggestion is "getDecimalValue()"Using washington Dc version Thanks in...
I have a requirement to create a field in one of the table,, for example, we can consider a new field as Active.here, my requirement is that if the end date < 2024-03-01, those records need to be marked Active as false.how can I achieve this functio...
Hi Friends, I want to get the data into MS Excel from ServiceNow Incident table. I am facing some authentication issue.Please let me know if anyone aware this integration. Thanks,Anji
Hi Everyone,We have a requirement to view Contextual Search Results based on HR service instead of Short description on the HR case.I was looking into the Table configurations of Contextual search of my current HR table but i observed that the field...
Hello All, I need some help for above question. When i try to open the location field on incident record there will be a pop-up dialog box which never loads the data who are already auto populate the location but who are not having the location the d...
Hi All,In the change request there is a field called "on hold" when we click on revert to new the change state is set to new, but the on hold is still true not set to false in the change request form, could you please let me know were they have defin...
Hi, I have created a custom widget, using it in the menu item (using advanced portal navigation)I need help on closing this widget Currently calling the function as below ng-click="c.closeModal()" Script in client controller c.closeModal = function(...
