Hi Team,We are on Zurich release.The On-call scheduling functionality, trigger rules will not work if the assignment_group is exist on the incidentWe have created trigger rule which works when incident created without assignment group, however it is ...
I have created new Button on UI Bulider oage when I Click on that button i want record status should be changed previous state how to acheive this..?
Hi everyone,I am currently working on a Nexthink → ServiceNow integration project and need clarification about the supported ServiceNow versions.Based on the Nexthink documentation, the latest officially supported versions for the CMDB Connector / In...
i am trying to add new problem task type in SWO but can't find how to do it.1) have already configured interceptors2) have already configured problem task types - prb_task_model but doesn't show up here3) the standard UI does give all the problem tas...
I am using the ServiceNow api to trigger a service catalog item that generates a ServiceNow Request. I then immediately add several comments and work notes to the ServiceNow Tasks that are created for the Request. So essentially ServiceNow creates t...
HI,I am facing a issue on a field "Policy Change Reason" on list view in compliance workspace.I made field as String /String UTF-8 still its showing HTML Tags along with the text in list view.I am not able to identify exact issue .PFA for refeence.T...
Anyone please give me a flowdesigner interview question?
I created a lightweight AI-powered application called AI Task Health Monitor using ServiceNow Build Agent. My goal was to build a clean, simple, and fully Fluent-based ServiceNow app that analyzes task quality, identifies missing information, predic...
see the above pic , i am trying to getting the data that is employee name from the employee table but I am not able to search with user first name, last name or email.I am getting the error like invalid reference but when I search with the field empl...
Hi team,I follow the configuration part which is mentioned on the Service Now URL. Please check Below link https://www.servicenow.com/docs/bundle/zurich-api-reference/page/integrate/guides/mobile_sdk/mobile_sdk-ios/reference/mobsdk-ios-init-nowsdk-in...
I'm creating a new Catalog Builder template for the first time, but when I try to select a Topic, it says "no content available". I have full access to Topics and Taxonomies when editing Catalog Items directly. Are there any tips or tricks to get ...
Hi everyone,New to ATF and I need help better understanding this step. I created 3 steps with the “Create a User” Step 4: Open a New FormStep 5: Set Field Values If I want to add the created users to a field in my form that is of type glide_list and...
We need to change the existing authentication method between Azure and ServiceNow from Client Secret to Certificate-based authentication. After reviewing several guides, I have configured the settings as follows:X.509 Certificate uploadedJWT keys cre...
Below is Requirement for the scoped app and it reports how i can acheive..? Allowing users to select and save custom report views (with filters & fields).Users can schedule reports to be automatically sent at a recurring frequency (e.g., daily, week...
Hi Team,I am facing the issue mentioned in this article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2261746I was wondering where to find the code for toggle template bar as we have some custom field on the sys_template ta...
