Hello all, I am testing a catalog item that generates a request for a laptop. When I manually test this item, after submitting the form, the record is saved in the Requests [sc_request] table successfully. However, when I recreate this process using ...
hello everyonei have a problem, i have a catalog item with inside it a Variable Set named Requestor Details which in turn contains a Reference type variable called user_name.always the item catalog has a variable of type List Collector called user_gr...
Hello All I have a user trying to edit her catalog item she is getting the error you are not authorized to edit this item she appears to have the correct roles any ideas unless I am missing one?
HI,I have a requirement there that I have to Clear the warring s in the Logs table that was caused by one of the OOB Widget sp_widget.3c29786e87133200e0ef0cf888cb0bdf(SC Catalog Item).Can anyone please assist me with how to clear the warnings and, Wh...
Hi All, We have a requirement, where we just want to call/run two existing transform maps sequentially from flow designer or business rule using script . Can anyone guide me how to call/trigger a transform from flow designer/business rule whichever i...
Hi Team , only for particular catalogWe want make this SCTASK00001 ( as a url ) if user clicks on that means it has to redirect to that sctask . In the same SCTASK we are populating this message in worknotes also . in worknotes also it has to be u...
I also wanted to create ATF for the Service Operations Workspace after the release change to Vancouver. We used Agent Workspace before. I didn`t find it. With which release after Vancouver release will the ATF for Service Operations Workspace be bui...
Hi Team, Here I will explain how and what is the process of associating priority to a flow. You can only set a flow priority for flows that run in the background. Background flows run from the next available worker thread. By default, Flow Designer c...
Parent incident should not be resolved when child incident is in open state
Hi ,I have a required to check in ACL whether the logined in user is part of a group but without using script can i achive this ?
Hello,I want to create a UI action on the custom record. I know we have this option to export as PDF in the form context. But I also want a UI action basically a button on the record. Can't find the script to do this.Any help appreciated! Thanks!
Hi Team , only for particular catalogWe want make this SCTASK00001 ( as a url ) if user clicks on that means it has to redirect to that sctask . In the same SCTASK we are populating this message in worknotes also . in worknotes also it has to be ur...
Hello everyone, We will have multiple SSO certifications in the future.Is there a way to redirect users to their respective SSO authentication addresses and bypass Portal local login when SSO is already logged in? This seems related to the login widg...
Hello Developers, Can someone help me with below requirement.There is a field "Owner" in a custom application form. whenever any user added to that field, a specific role should be automatically added to the user's profile and vice versa when removed...
Hi,i have build a flow that will add additional comments to an incident, based on the latest text of an email. However it is adding the comments as the "System" user. Is there a way to make this update as the sender of the email.EG:Here is the flow:
