Hi,Trying to create a duplicate RITM record along with the variable values submitted by user.Triggering this via script from scheduled job after checking certain conditions. I am able to duplicate the ritm record using: newReq.number = new NumberMana...
Hello experts, I'm having an issue with HR case creation page: I need to hide some fields based on value from another field on the form.the UI policy is working partially: it turns fields to mandatory but not hide them when the condition is false (re...
Is it possible to create a report that has two different Y axis labels? Perhaps one displaying its label for the Y axis on the left and the other on the right? I'm trying to combine a couple reports about the same tickets, over the same period of ti...
Hello, I need to sort the other column, which is called u_order, but the most important thing is in the portal!!! Please who can help me??? In this meter it is in the portal and you see the "other" so it should be below not above
We have below text in sc_task description. It is kind of a key-value pair description.We need to get the values of CI class, Device Type, IP address, Serial Number etc.. so that I can use them in BR to auto-update the data in cmdb table. How can I us...
If you need to create report for your incident or any task in your ServiceNow instance. You can easily create it. But what if I may ask you to create a report for your CMDB CI class and its services?Answer is CMDB query builder in ServiceNow, which h...
The customer was experiencing the issue with the workflow that mails does not get sent out due to a timing issue (because the workflow is designed as “Before Engine” thus the mail event is triggered before a record gets committed to DB which caused m...
Hello team,My flow is not triggering automatically; it only activates when I click on the test button. Task : When a user responds to the service desk with an attachment, the file should be attached to the corresponding ticket, and the email body tex...
I want to remove the filter in list collector type and i need only to show the name field values Like i need the list type in order guide (To change the list collector variable to list type variable in order guide)
I want to hide UI action on the basis of certain condition. I have written script include and I am calling that script include in UI action condition. It is not going in script include, I am not getting logs as well. Can anyone please help as it is n...
What settings will make the Change Task (change_task)'s DueDate auto-fill? I want to set to enter "Planned start date + 2hours" in the Change Task(change_task)'s DueDate.How should I set?
We are trying to update SQL database via PowerShell , Do we have any OOB solution for that ?
Assume an Apache Web Server Identifier Entry is configured as shown:If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will h...
Hi, there is Catalog item when trying to try it, this is not working as expected.Details: When Technology is selected, respective courses which are mapped with that technology to be displayed under lookup.But the same is not working. Script include, ...
There are few orderable products which has same names : one is "available for" (approved requested callers) ,another "is not available for".Is it possible to change the color of one of the product. Please find the attached - one product name or short...
