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Service Catalog display options

Hi,I am trying to simplify our Service Catalog by reducing an amount of forms visible.I would like to create links visible in the initial display of a category. For example, I am trying to simplify the New Hire process and would like for the links to...

RenKol29 by Tera Contributor
  • 788 Views
  • 2 replies
  • 0 helpfuls

Resolved! Record Visibility on Demand record

Our demand form includes a custom Boolean field (True/False). We require that demands with this field set to True are only visible to specific users: Submitted by or created by : The user who created the demand.Members of the "Demand Manager" group.C...

AbdulNow by Tera Guru
  • 974 Views
  • 3 replies
  • 0 helpfuls

Relationship between Release and Change

Hi everyone, I want to create a custom relationship on Change form so that when a Change is created from a Release, that Release will also show up on the Change Request related list.  Currently, when a Change is linked to a Release, it is not visible...

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tindiz by Giga Guru
  • 445 Views
  • 1 replies
  • 0 helpfuls

Redirect to incident record when Change record is updated

Hello Guys, I have a requirement i.e. to open an incident form whenever in the Change form we change state from schedule to implement. Remember we don't need to create an incident record but just open an incident record. (also how can we populate few...

Southsayer by Tera Expert
  • 703 Views
  • 5 replies
  • 1 helpfuls

Need assistance for SCCM integration.

I have been asked to implement SCCM integration, I'm completely new to the integrations. What are the pre requisites and is there any documentation that has the steps to perform this integration.

Admin7267 by Kilo Sage
  • 427 Views
  • 2 replies
  • 0 helpfuls