In order to propose the best solution that aligned with the customer’s requirements, and help the customer to use the products as expected, a minimum knowledge of how to use the ServiceNow application is required. This knowledge can be achieved throu...
How to send email from one pdi to another pdi with attached Excel sheet
Hi All, I have written a flow designer for a catalog item, once the approval is approved the field changes are getting reflected after a page refresh. I opened the RITM and approved the ritm from related list. i could see in related list of that part...
P4 Case resolution time. Case has been Cancelled. Even though, the SLA definition for Cancel has been met the SLA on Case is still In Progress and running.Case: P4 has been changed to P3, State has been changed to from New to Cancel.SLA Definition: P...
Hi Experts, Need assistance on below:1. Export Update set using a Script and then automatically send that XML export as an attachment with an email to an user.Kindly assist! Regards,Surbhi
Hi All,I am creating a referenced field by using <sn-record-picker> directive in service portal. And, it will default to some valueNow, i want to make this field readonly. Is there any way to disable editing of this field?RegardsSwamy
Hey Folks,There is widget for related list named as 'Custom Work' on our custom portal form that is not showing up correctly, need help on this.Kindly refer to the pictures. Expecting the positive replies.Thanks.
I want the "Test" button UI action to work only once even if I press the "Test" button with multiple checks as shown in the image.How do I set up the UI action?
Hi, I'm currently facing an issue where the field changes made to the form are appearing and immediately disappearing from the activity stream after loading the form. Even the system properties are enabled, and activity filter is also configured. Ho...
Hi Community,I need your help with debugging auto populating scripts. I have create script include and client script to auto populate manager field when user is selected on the form. When I select user while raising form, the manager name is populate...
Hi, I would like the Client script and Customized UI Action button, which are currently configured for the Default view, to also be applicable in the HR Policy Master View. However, I’ve noticed that the form fields don’t behave the same way when I s...
Hi, is it possible that when user select an Application, the report name will display the list from the Sharepoint?Sample: User selectAgile PLM to the Application Then the Report Name field will display the report name from the sharepoint.
I am trying to use g_user.hasRole but I got a ReferenceError: g_user is not defined.so can't I use g_user in a client script of a widget?In that case how do I got the Role of the current user role or some other user information.I am new to this, can...
Hello everyone,I would like to know if there is an OOTB solution to this very well working and described solution: https://www.servicenow.com/community/in-other-news/filling-pdf-forms-in-servicenow/ba-p/2287476 I know that there is a fantastic soluti...
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