Hi all, We see strange issue in prod, where the font colour of heading is change to white in Prod, but in Dev it is working as expected. Dev screenshot. In prod colour is #FFFFF In standard ticket widget we see one class is calling, but we are not ab...
When refreshing page (both Classic UI and Portal), the page scroll position is lost and moved to the top position of the page, which is very inconvenient...Is there any way to keep the scroll position even after refreshing Classic UI and Portal pages...
How to show help tips on forms?
Hi, I am trying to customise the OOB announcements widget so that I can display additional fields from the announcement table. OOB it displays the announcement title and summary by using ::a.summary however I have tried changing this to ::a.name (to ...
I want to populate a reference field based on the value i select on a field.for that i have table : "ABC" from where i want to fetch data and put in the incident field.The u_fcr field in a true false field ,category item being choicelist on both tabl...
Hi All, I want to export my one table data automatically on Monthly basis using schedule job in csv format. Please help me!
I was able ti inspect and find this element on a multi-row variable set <h1 id="catalog_table_variable_dialog_title" class="modal-title h4"> Add Row <button class="btn btn-icon icon-help help"> <span class="sr-only">Help</span> </button> </h1> I ne...
Hey everyone, I have 2 multi row variable sets on a catalog item. And I want to configure the message which appears when I hover over the "Add" button on MRVS.Please see the text in yellow in above image ^ which I need to modify as below: 1. When use...
The following error occurred when using GlideRecord within a ClientScript created in a scope application. Error:「onChange script error: TypeError: GlideRecord is not a constructor function () { [native code] }」 I believe the error is due to the use o...
Hi Friends, I have a requirement that is, on incident form if I change the "category" field to 'Applications' then the lookup table for the "Configuration Item" reference field should be change to "Business Applications" table. Info: Category is choi...
I have a catalog item with a variable set that includes 'business unit' as a reference from the OOB 'business_unit' table, 'business group' and 'business function' both of which are lookup select boxes to a custom table with reference qualifiers depe...
I am getting the below error <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <g:evaluate var="jvar_i"> var i=12; for(;i<4;i++) i </g:evaluate>${jvar_i} </j:jelly> Err...
I would like to write a single inbound email action for the following three scenarios.1. Reply email (Obviously has watermark)2. Forward email with watermark3. Forward email without watermarkBy default, inbound emails of the Forward type always gener...
I have a table with type and sub type. I am referencing them in another table. Two fields on this table I am able to get the type values but could not set up dependent value to get the sub type. Does it needs to be done in client script using glide a...
Hi All,I've created custom error handling topic and custom explore help topic with few bot response messages . I've linked these to my Custom Greetings and Setup configuration for my specific portal. But how do I test these topics in the portal. I wa...
