While Exporing Pdf showing 'An unexpected error has occurred. Please see the instance logs for more'
Hello Community, While Exporting Pdf showing following error : Can anyone guide me to resolve this issue?Thanks in advanced!
Forum Posts
[Before - Insert] business rule not working as expected on "sys_email" table
Hi all,We have one business rule written on "sys_email" table, where it has triggering condition [before - Insert] & subject is "TEST123". We are basically trying to add one csv file to the current email being sent using this business rule. But the b...
Integration Hub - Exchange Spoke - variable 'parameters' value is null or empty
When attempting to test an action within the Exchange Spoke, I'm asked to provide 'parameters'. How should these be formatted?It isn't a mandatory field but if left blank it returns the following:2023-07-17T09:09:32.820+0100 WARN (Worker-Expedited:IP...
When a task is closed skipped and a new task is created, a notification should trigger
A task will be created under the supplier case with short description 'upload diversity certificate task'. When the approval is rejected in the task, state changes to closed skipped and a new task is created with state as open. when this state change...
templates in workspace
Hello, I have a problem in workspace.when I want to create a new template from a new case and configure the template, the fields that have dependency are empty. how can I resolve this problem ?
Resolved! Transform Map, How to update a field in a row even if has no values changed.
Use Case:Field Map:ID (Coalesce)Name After executing transform map, I want to update a Comment field even though it was not updated during the transform due to No Value Changes. How can I do this? Thanks
Any suggestion on Script to move an email from outbox to sent?
Hello experts,I am still not very confident on my scripting ability, does anyone of you have any advise on how to move na email from outbox to sent in mailboxes using a background script?I tried to apply the following script:var outboxEmails = new Gl...
How do I fix an error in JDBC Action?
How do I fix an error in JDBC Action? [Error Message]com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "The server selected protoco...
Regex code for three variables
Hi I have to validate three filed values to check the URL’s using regex all three fields should be validated for same below are the text field name developer : sandbox :prod: I have a lengthy validation message so i can’t use out of the box regex ...
Resolved! Catalog SC_task
How to make a field mandatory on sc_task only when before task state is closed complete in catalog ServiceNow.Requirement is : 1.When state is closed completed and without filling the above email field we couldn't update it.2. Email field should beco...
Plain text notification body is blank
I've setup a few notifications where Content type=Plain Text Only and the body is simply: Configuration item: ${cmdb_ci} : Created: ${sys_created_on} : Incident Number: ${number} This notification is fired through conditions against the Incident tabl...
IVR Integration with servicenow
I have a requirement to integrate IVR with Service now. As I am new to service now, what is the suggested application and ways to implement it. Are there any docs available that I can refer to?.
What does IPT stand for (the unique identifier for Issues)?
The latest guesstimation is Issues, Problems, and Threats, but I want the official stamp on this. Thanks!
Resolved! Set field value true if the caller field has a particular person
On an interaction, I have a field name 'u_external_user'. It is a checkbox (True/False).I want to toggle this field True if the Opened for field 'opened_for' is a user named External User. I believe a client script will be the best way to do this but...
Schedule job not working
I have schedule job when i enter the execute button the schedule job is not running and even i tried using logs in frist and last line of code still it is not working not only particular schedule job even if i created a schedule job and just put a lo...
