How to copy attachments from a specific catalog item Ritm to hardware table using flow designer
Requirement is to copy attachments from one catalog item request to alm hardware table. Any help would be appreciated.
Forum Posts
Resolved! Work Note Post Button Issue for External Users: Seeking Assistance and Insights
Hello ExpertsI am having a problem with the work note post button not working in my customer environment. ■ BackgroundWe allow external users with external role [snc_external] to access records and leave work notes. ACLs are defined so that working m...
Event registry
HII want to send notification to all the users added in u_select_buying_agent_user field(List type). and address them individually like Hi A, Hi B etc. it is on Buying event form.(function executeRule(current, previous /*null when async*/ ) { // A...
User-defined Approval & Assignment Groups on Request Item
Hi all Is it possible to have a Request Item which allows the user to choose the approval groups that would be used to approve the item and the assignment groups to which the resulting SCTASKS would be created to? If so, how would I begin to go about...
Resolved! Table list keep loading and later displaying timeout
Hello TeamWe have one table called Server App Relationship(u_server_app_relationhip). In list view I am giving one condition in the filter "Class IS Windows Server", It's keep loading and later displaying like time out.Could you please help me to res...
Is it possible to configure multiple email accounts with one OAuth application using same Client Id
Hi, Is it possible to configure multiple email accounts with one OAuth application using same Client Id and same Client secrete? Can you please help on this. It will be helpful. Thanks in Advance!
Unable to POST data from ServiceNow to Aruba in JSON
Hello,@Amit Gujarathi @Ankur Bawiskar We have an integration with Aruba with ServiceNow, when we are trying to POST the data from ServiceNow to Aruba Name posted properly but Email address and phone number not getting posted it's showing empty.We ar...
Custom action in Flow Designer
Hi I have a custom action which taking input of a list collector type. then it returning the name and email corresponding to sysid. Use for record producer. Script: (function execute(inputs, outputs) { var bData=inputs.agent; var bDataL=bData.s...
Resolved! Parsing Parameter to UI Macro
I will try my best for explaining my problem.So my task is to implement a UI Macro that opens a new tab.The tab will open the list with a filter on it of the current form where the macro has been placed.My problem is that i wanna implement it for man...
I have to get checkbox value on Target table list field ?
I have a requirement to create a multiple selection checkbox field, where I can select multiple options.I have to store the values of the options in the corresponding table when record producer is submitted.Ex: I want to store the checkbox values in ...
Fields populated when kb article is present
Hi,I have one requirement actually..!!! They gave some of the fields that needs to be populated when the kb article is attached to an incident. And also they mentioned that the criteria for already existing values in those fields and later if kb is a...
Dashboard not visible
Hi All, I am facing one issue with the ServiceNow Dashboard. I have created one dashboard with 4 reports in it and restricted the dashboard to pa_contributer, pa_viewer, sn_si.analyst roles from the dashboard properties for that particular dashboard....
Deactivate tests and test suites
Is there any specific reason why we do not have an option to mark the test and test suites as retired/inactive?If its available, please share the steps to enable it.
Resolved! Question on notification
Hi ALL,I Have Created Custom Notification For Termination Order Guide on sc_request Table, which should trigger when the form Gets submitted(Request is created on Your Behalf for Termination), this notification should only trigger when the Item is Te...
Resolved! hide Risk details
hi, we have a requirement to hide the Risk details icon there is no added value for the end users.anyone knows how to do this ?
