can we connect two catalog items with each other
like i have two catalog items lets take cars and owner now in owner i want all cars name that present in cars catalog item.so can we create or not
Forum Posts
Restrict record producer submission to managers and their direct reports only
I'm creating a record producer on our service portal for delegation. It is working as expected with one caveat. I would like the user field to be limited to only managers can submit, and they cannot select other users. Right now they can select any o...
Integrate Servicenow with Angular version 12
Hi Team, Someone please help on steps for integration of angular with Servicenow, as we had a request to create half page in Servicenow and half in angular. Please aslo help on the attached POC document scanerio if it is possible with Angular and Ser...
Create a record from received email
Hi everyone, We have a notification that is being received by ServiceNow but is being ignored. The issue is that the received emails are being ignored and logs show the following message: "Email contains the same Message-ID as a previous sent email, ...
After enabling AI search ,when toggling between navigation tabs the search results are not appearing
After enabling AI search ,when toggling between navigation tabs the search results are not appearing as per category unless I refresh the page manually. Example When I toggle between each tabs All/Catalog Items /Case I have to refresh the page to see...
Resolved! Set Query parameter Integration
Hello Experts, I have created a scheduled job to trigger an integration. Where I am storing auc numbers in an array for all the request. I need to pass this AUC number in query parameter. What is the syntax for this? Piece of code from Scheduled job:...
Report On Varibles Are Not Used Last 12 months
Currently, I am following the same way with Catalog Items that have not been used for 12 months by using the related list condition. However because it is a variable, it is a bit difficult to choose the appropriate table to report. So does anyone hav...
Resolved! References qualifier Dictionary entry
Good afternoon, I need a Reference qualifier for a dictionary entry in which only the department of the selected user is filtered. I have this code, but it is not work.javascript: 'department=' + current.sys_id.u_departmentThanks in advance.
Resolved! Unable to get the RITM details using background script
Hi All,Below is the script i written but it's not working. every time it's moving to else condition instead of if condition. can you help me on this var userId = '123'; var reqQuery = ""; function getUserGroups(userSysId) { var groupIds ...
Why choice is still showing though I Inactive the choice value ?
Hi Team, I have made choice value is inactive still the value is appearing in the "Closure Details" dropdown in the task level, what might be the issue ? ThanksAshok
Resolved! Filtering cost center on the current user's company
Hi all, I have a list collector that needs to filter the Cost center table on the current user's company. I want to do this in a reference qualifier if possible. javascript:"u_company=" + gs.getUserID().getValue('company'); The above returns n...
Email Reminder (Flow designer)
Hi!I have this flow designer and it sends email reminder to a user. The prob is it seems that the flow designer is not getting the other records output value. I've set a condition here that "If send date is 2" (2 means - email send date is 2 DAYS ap...
Snow throwing error while importing csv file which have " (double quote in one field value)
Hi all, I am importing csv file and loading into snow but one field value is (15" OPEN). It is throwing error at the time of loading the error we are getting is [Expecting in position 174. Line="8","m03145","15" OPEN","56454453" ]basically snow is ex...
Script Include is not Working
Hi All,I have a vm named 'vmName' from 'cmdb_ci_vmware_instance' table and I want to populate all the key & values from table 'cmdb_key_value' related to vmName in a field named 'tags' in a catalog item. I want script include to fetch the key & value...
