Hi All,I have a requirement where on change of requested_for on cat item, I want t to gather the email of the user and then pass that email as an input parameter to the flow action.For this I have written a Script Include as follows:var STDMCatalogAP...
Hello All,I would like to know why my incident page shows almost blank with minimum data.I tried configuring form layout in service operations workspace view and still I cant see the fields.In my other dev and test instances I can see details though....
Hi Team, I am using an Onchange client script on outage form to show error message on two fields. But the issue is that i am able to save or submit the form despite the error. Can we create a business rule / onsubmit client script to restrict the fo...
I have installed the Journey management and tried to launch the portal on the company's system but the page doesn't reflect correctly.
Hi All,I have a flow action created where I am getting response from 3rd party tool. I am parsing that response and returning the values of the response in an array. Step 1: Getting response from REST API in step 1 and in step 2 parsing the response....
Hi Guys, Currently, we have this requirement to import 6 Million records into servicenow, and to achieve this we have split these records into 100,000 per file. We tried to import these 100k records in servicenow but it is taking around 3 hours to tr...
Hi All, I'm new to performance analytics and there is a requirement to calculate the monthly CSAT score as well as monthly CSAT% through performance analytics. Kindly guide me on this? Thanks in advanceVinit Binani
Hi I am looking for a way to automatically generate an Outage record when change is created is created.when change is created and submitted, I have a "risk form" that displays which is required to be filled out. When I complete this risk form, and I...
Using the Configure List Controls I added the Edit button to the Incident Caused By Change tab so a user could select multiple incidents. I, as an admin, can add multiple incidents and they save just fine. If an ITIL user selects multiple incidents i...
Hi All, Can someone please help me write an advance reference qualifier for a 'list collector' field which is referring to user table and it needs to return user ID and Name? Example::: Regards,Saurabh
I am trying to set up a modal so that the client can input information. I don't know what table this is store... c.modalInstance = $uibModal.open({ templateUrl: template, scope: $scope, size: size, ...
Hi everyone, I want to put a <sn-record-picker> inside a spModal, but Im not sure how to do this, can anyone help ?Code:HTML:<div id="AtualizarButton" class="panel panel-default"> <div class="panel-heading">${Atualizar}</div> <div class="pan...
Hi,I have created a custom action which calls a script include to retrieve an approver sys_id.I can see from the logs that the sys_id is being returned however the approver record doesn't appear to be found.I understand from looking at a post from @p...
Hi All, Im having problem with AI Search. Whenever Im searching on to the typeheadsearch. And clicking one of the search result that is a knowledge article. It redirects me to knowledge article page but "sys_id" from url parameter is undefined Anyone...
Hi Community, How to remove a catalog form from order guide? Thanks,Spandana.
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