I am currently in the process of integrating ServiceNow with Obsidian Security. I have diligently followed all the steps outlined in the documentation. However, I have encountered an issue when attempting to connect to Obsidian. Specifically, when I ...
Hi All,I have a variable called 'ip_id' in a record producer. I want to auto-populate a number there when a user opens that record producer to create a record. In table I have written a business rule for this in table level but for record producer I ...
Hey There. We have a child table which our users modify to as a means to quickly modify data without going into the form. No changes were made to the form itself, however, during a recent code development, the child table is now frozen and cannot be ...
Hi All, How to directly send an attachment (from third party) to the ServiceNow instance using table api. Is there any way please suggest. Thank you.
Hi all, I have a requirement where there on a catalog item request form there is an attachment (of excel format). If there is one row I want to autofill a field on the form with that item. If there are multiple rows I want to create several catalog...
Hi all, I would like to create a button on a form to run a certain report.I have the button (ui action) but I'm struggling to get the script to run a certain report / open the report view (in a new tab). Any help would be highly appreciated.
Hello All,I want to display a message 'logged in Username, id, email, location' on loading of Agent Mobile App screen.How can I achieve it? ThanksSarthak
Hi Guys,we received a ticket about duplicate incident tickets created. What we noticed is the ticket is created first via service portal but after it created some duplicate ticket also created here is the sample photo. May I ask how this thing happen...
Steps to replicate1. Change anything on a knowledge article aside from the Article body "text" field (You can update "Valid to" or "Short description" as sample fields)2. Check the Record History (List).3. Notice that aside from the field you updated...
There is a field name and yes and no radio buttons in a form. How to make the 'Yes' radio button checked using ATF ?
When incident is closed, what makes all the fields read-only in system? It's not the UI Policy - https://dev20819.service-now.com/nav_to.do?uri=sys_ui_policy.do?sys_id=66f94c730a0a0b0900aaaf5b88527230 because when I deactivate it, it still has the fo...
I need change field type Date/time to only Date type.I decided to create new help_field and copy all dates there. And now i am wondering, why i still can't change the type, when all records doesn't contain any value there in origin field.This approac...
Hi, I'm trying to hide the created and created by fields on newly creating record in custom scope table. It is not working.But when i applied setVisible, those fields are hidden but space is creating on the form. Is this scope issue ? g_form.setDispl...
Hi All, I am trying to add a default filter to the related list of entitlements on the Contract form. I have added the filter and set it as a default filter using the Set Default Filter option. The default filter is set in native UI But this filter i...
Hello, we have a few incidents assigned to a specific group (lets call it "MyGroup"). This group contains members X, Y and Z. However those members are not able to view the incidents when they are searching for incidents the belong to this group. Any...
