I have 2 fields in service portal, location and region. Location refers cmn_location table and region has 5 choice.If i select region(say ASIA) it should show all asian region location in cmn_location field. How to achieve this
I have this requirement where I have to prepopulate an HTML field based from other fields.As shown in the image: The situation is that, if the "Create on-behalf of" field is blank. The details(which is the name) will be put in the contents of the HTM...
Hello everyone, The requirement is for the user to not be able to select a previous date, if they select a date not of the current date or onwards. It will show a red message saying "Please Select Current Date or On wards". Is it possible to do usin...
Since "Display name" of Product Models [cmdb_model] table is the concatenation of "Manufacturer" and "Name" fields, when the "Manufacturer" field is blank, "Display name" starts with blank space as below...We would not like to populate "Manufacturer"...
I want to insert the current or previous date either in the subject or body of a scheduled report. How would I do that using the HTML Source Code? I am an end-user not a developer.
Hi all, Sometimes when i know the table's backend name then i struggle to find that table from filter navigator.For example : table name (im_idea_core) i know the table name but dont know how can i select this table via filter navigator.Please help. ...
Suppose I applied onLoad onChange onSubmit Onell edit client script on a same form, what's is execution order of this. Which script will execute first.
Hi All, Please help in configuring below requirement- Incident in list view upadtes by self after 1 minutes.If a P1 incident is logged the corresponding assigned to team will get a audio alert so that they can act proactively. For this you can assu...
I am configuring a form and trying to get the names of related lists in order to utilize library g_list. What is the easiest way to get the name of the list?g_list.get(g_form.getTableName() + '.<listname>').setFilterAndRefresh('');
Hello, I'm trying to restrict access to only a specific group(s) of some RITM records depending on the category of the item included in that item request, but for various reasons, i cannot use ACLs in this use case.So i'm trying to find a workaround ...
I have a custom table extending from cmdb_ci and I have column for which I want to enforce unique constraint. I have followed the ServiceNow documentation and made the necessary changes. As soon as I click on 'Save' or 'Update', the 'Unique' checkbox...
Hello. I am construction business rule, to generate pdf. The BR search with GlideRecord and push in array. In a loop, will be put in the pdf the field, etc... The code while (table_etiquetas_funci.next()) { obj_etiquetas_funci = "<html>...
Task is to show an Out of Office annotation next to the caller field on the Incident record. This doesn't seem to be working, and if the user has their out of office field set to 'true', the annotation does not show. 1. I have created a custom tick ...
I've created the following function to return some parameters in a background script: checkValidDepartments: function(businessUnit, encodedquery, message) { var checkdepartment = new glerecord('cmn_department'); checkdertment.addquery('sys_id',busi...
I'm trying to figure out what are the minimal required fields in the Incident table to resolve and close an Incident. What are the valid values for those fields?I'm using the REST API to implement this.Thanks for your help!