Hi Everyone, I am working on table utility in virtual agent designer. I want to display some records based on condition. I want three fields in table 1. Name - String2. Description - String3. QR Code - URL ( URL is of qr code)4. Status - Active so, t...
How can I redirect users to record in the service portal after they login with SSO. Note that I would need to set this up for two different IP. The link that the user clicks will need to generate from the email notification. I've tried using the samp...
Hi all, I found very useful Flow Designer related tables in ServiceNow.Please read the article below. It is very useful.Flow Designers Tables: 1. sys_hub_step_instance - The configuration of the input and output variables are stored in sys_hub_step_...
Hi, i have created a metric report to count the reopened cases in system, i created a BR like thisand script i have used in my BR var metricSysID = 'e26c354c1b683d1477e4c882604bcb8b'; var gr = new GlideRecord('metric_instance'); gr.addQuery('...
hi All, i hope u r all ok.I am created an order guide for the first time and i am facing an issue. The order guide has 3 catalogue items (a, b, c) that need to run in specific order.OrderA runs immediatelly (this item has 2 approvals and a task creat...
The "Collaborate on Major Incident Workbench" UI element remains invisible even after the installation of the "Notify" plugin. As indicated in the ServiceNow documentation: You need to activate the Notify plugin (com.snc.notify) for the Collaborate ...
Hi We have a requirement to create a fully custom widget with tiles to link to serivcenow pages. Below is the designAll the tiles are Static here. Can someone help me with this tile how to configure
I need urgent help; I am unable to edit the interaction[interaction] form via form design in service operation view. I have verified my scope to be interaction management. I am looking to modify and add a few additional fields. Again, my application ...
Hi All , can someone able to say why Glide.email.read.active - Negation is used ? and is there impact if this property is activated?
Hi, Please help. How to show up the column header of a table in a reference variable on Service portal? Example. I have a reference variable thats referring sys_user table. When user filling the form on serviceportal, he has to see the column headers...
However, I can see that the reference field search icons are not working at all. If I am clicking them it does not show anything. browser console error:
Hello Experts,I created following client script: function onSubmit() { //Type appropriate comment here, and begin script below var ga = new GlideAjax('AuditsAjaxInclude'); ga.addParam('sysparm_name', 'checkDates'); ga.addParam('sysparm_remark_nr'...
Good morning,I'm grabbing an XML document through a rest call and that part is working fine.But when I get the xml document back, I need to parse through the document and grab the customer information, such as their first and last name, phone number,...
Hey everyone. I'm having some technical difficulties with using a transform script. I currently have an onBefore transform event script that is meant to change what the mapping does to a sys_user record based on certain conditions. My basic algorithm...
Hello SNOW Gurus, I am using REST API to create incident tickets, modifying CI's successfully. But Now I have a need to create a request. I don't understand the process on how to accomplish this. I need to select the service from "service catalog", t...
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