As per the requirement, the third party tool is supposed to send multiple records in a single REST request.Can Service Now import set API consume the multiple record JSON to create/update records on target table?If yes, what should be the format of J...
Dear Team, I found mentioned condition in the inbound email action.Condition: (new sn_sm.SMConfiguration()).isEnabled("security_incident", "inbound_email", false) The condition was failing, hence no security incident was not created. Unfortunately, w...
How to pre-set language to local language?For example:User country is Spain, then the language pre-set needs to be done as spanish. How to achieve this ? Thanks in advance!
Hi, I have a requirement,when the license is going to expire, a notification has to be sent to the respective user.
copy related list of existing record to new record using client side UI action. I have a below ui action code implemented to create a copy of existing record. Now I want related list of my orginial record should get copied to newly created record usi...
I have a variable of type "list collector". I want to show only 100 choices in that variable which fetches data from a table of 500 records.so, my thought is to create a sys property which stores the 100 choices data and to use it in the variable ref...
Hi,I want to get the ID of a department from a user.I'm doing a dot walk with getReference, but I can't get it.*Catalog client scriptsHow do I get it?Regards,
Hello Awesome Developers, Please help me here. I am developing a service portal page as I am new to this, started with a huge HTML Template with <script> and several functions in it. These functions parses the input fields from the HTML page and appl...
Hi Team, when i created new release phase from the release related list - i get an error Unparseable number: "New Phase number". I can save or submit the new phase and error goes away. Please help me to understand why i get this error or how to fix t...
Hello, I have recently been running into this issue when trying to install plugins on my local instance. Has anyone experienced this issue before? Error: "<Plugin> was not activated. Progress worker state is not set to complete after worker is f...
Hi all, I have this strange issue that every time I use my record producer to create records, it will always create an empty record.The other records also get created but with an error of duplicate key because of it.I can't seem to figure out where ...
==== The problem ====I am using San Diego version. The risk assessment page format is not quite right. Open a change request, click Risk Assessment, sometimes we have two options in one line. Please see the following figure (question 6):I hope that...
Hi Team, I am using Copy of Data Table widget in Service Portal to display outage records. Here , if i click on any one of the records , it is opening the record and fields are editable. What changes do we need to make the fields "read-only". Thank y...
I have synced azure ad to servicenow. Now i need to get the list of users present in servicenow. How can this be done using client script?
Hello,It is known that when a group approval record (sysapproval_group) is created, then it automatically creates approver records (sysapproval_approver) for all the members in the assignment group field of this group approval record. As per our scri...
