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Resolved! Adding related list on the form

Hello, I have a requirement to add the active true configuration items as related list, can anyone suggest me how to achieve this as i am very new to servicenow. Quick help would be appreciated!!! Regards, Teju

Tejaswini9 by Tera Expert
  • 25146 Views
  • 4 replies
  • 31 helpfuls

Resolved! UI Action with g_form.getValue for a List-type Field

Hello -  I have a UI Action that is checking for field values and then taking action from there.  If the field does not contain a specific value, then go ahead and proceed.  This was working great, however, the issue is that now the requirement is fo...

jlaue by Mega Sage
  • 2370 Views
  • 3 replies
  • 1 helpfuls

How can we hide form annotation in workspace

Project Action table contains annotation. It is displayed whenever the form loads.But in the project workspace RIDAC page, when we select Add Action option , a modal popups and then annotation shows, gs,getMessage. Is there any way to hide it or remo...

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Rahul11 by Tera Contributor
  • 881 Views
  • 1 replies
  • 0 helpfuls

Copy attachments from one catalog task to another

I have 4 catalog tasks, I want to copy all attachments from Task 1--> Task 2---> Task 3 --> Task 4 ---> Task 5.Wrote a Before insert BR on sc_task table with condition as Cat item is "ABC" and State is 'Open' var task = new GlideRecord('sc_task');tas...

Mishu by Tera Expert
  • 747 Views
  • 6 replies
  • 0 helpfuls

Resolved! How to access workflow input variables in workflow script

How to access workflow input variables in workflow script?I used below script in scheduled job var ch;var op='update';var a = new GlideRecord('change_request');a.addEncodedQuery('state!=-2^start_dateISNOTEMPTY^ORwork_startISNOTEMPTY^work_startRELATIV...

Receive type of Reply email set to new

Hello,The inbound action 'Reopen incident' does not work when I add the RE: prefix to the subject and reprocess it. It doesn't work. Receive type not set to Reply is set to new while reprocessing email.Inbound action: It shows following Entry in log:...

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Unique45 by Mega Sage
  • 906 Views
  • 2 replies
  • 1 helpfuls

Flow Designer Flow Logic to branch back to Catalog Task

Hello,  I am building a Hardware Request flow using Flow Designer.  When you run into several "if" & "then" statements,, how do you ultimately join the two branches back together? Example below shows an Approval question at the start of the flow.If t...

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