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Remove reassign assignment group

Hi Community Members, Could any one assist me on “On the incident table, remove the ability to reassign a ticket to ‘Major Incident Management’ assignment group. Please assist me on urgent basis. Thanks in advance.

Dates displaying differently in form and database field

I am using a transform map to map the values from a CSV file to asset table in service now.In CSV field created date field has got the value of "14-07-2017 09:29:16". When it is being imported in to the table the date in the form displays the value c...

Community Alums by Community Alums  
  • 788 Views
  • 2 replies
  • 0 helpfuls

Scripting Question

I understand scripting falls within two categories: Server and client. I see there are different types of client and server scripts. In no particular order, there are Page scripts, Script Action, Business Rules, Email Script, etc. I was hoping someon...

Client script help

Hi Everyone, Hi everyone,I am trying to make variables mandatory after the request has been submitted, if the user has the pmsubmitter rule and if a custom field additional information is set to yes. I'm attempting to do this with a onchange client s...

Gemma4 by Mega Sage
  • 331 Views
  • 6 replies
  • 0 helpfuls

Restrict UI action to a workspace?

Can we restrict an UI action to a workspace after checking the  Workspace Form Button  EX: I am looking to enable "search for duplicates" UI action to only Service operations workspace as its shown on all workspaces on kb articlehttps://devxxxx.servi...

Kiddy by Tera Guru
  • 1030 Views
  • 3 replies
  • 1 helpfuls