Hi experts,The system properties 'glide.ui.attachment.download_mime_types' and 'glide.ui.attachment.force_download_all_mime_types' are configured as such to force all attachments to be downloaded. what is the relation of these two properties with 'At...
Hi all,I have a requirement where I need to change the text and font color of an OOTB portal widget. In the above screenshot there is a text "Contacts support to make a request, or report a problem" in gray color. How do I change the text message a...
Assign a laptop to Beth Anglin (cmdb_ci_computer.list). Create a field on the incident table called computer which is a reference field. When we choose the caller, the computer should be auto-populated. Create another field called manager, which shou...
Hi Teamin run script activity which is a part of a workflow, the below does not seem to work, am i missing something? ThanksLevino workflow.scratchpad.Description = current.variables.description; workflow.scratchpad.NewGroupName = current.variables....
A catalog task linked to a change request when manually closed the workflow is getting stuck at catalog task stage and hence RITM is not moving to completed.How to resolve this ?
We are creating a flow which triggers when an incident has been put on hold, we are using MS Teams spoke to send card via teams to the incident creator!Is there any possibility we can check the status of the user, if he is available, away or OOO befo...
Hi,I have a requirement from client to customize search bar so that they can have the ability to search Incidents, Change Requests, etc. in Now mobile App.Is it possible to configure it? I'm seeing some of the posts that it is an known error. Even I...
I wanna make a button with the name "Re-Submit"this button should be visible on RITM only when item belongs to "xyz" scope and state of the RITM is closed incomplete. In the screenshot attached item belongs to "xyz" scope , so for items belonging to ...
Hi All,I have created custom table under custom application and the Stage field under approvers tab is showing empty, it's working in PROD and not in Dev instance. Please see the screenshot.Please suggest.Thank you
When a user @ mentions a colleague in a case it's only populating 5 users in the example below we have more than 5 names in the system, we don't want to increase the amount of names populated as it would be taxing on the system. is there a way to @ m...
I am trying to send email when an approval is inserted for a non task table in a scoped app, I created a notification. How can I add a button to say "Agree to the conditions" which would work like approval and update approval state on the record? T...
Hi,I need to create a new UI Action on the incident form (a button). The button needs to be displayed only when these conditions are met:1) the login user is 'admin'.2. the login user is a member of the current assignment group3. the login user is a...
Requirement:1. Create a checkbox 'primary support' in group table.2. In Incident form if assignment group is selected in incident form and if that assignment group check box primary support is true then show an alert message. I have created the check...
I want to create a report on incident table to calculate the resolution time of a ticket but not from the start time, from the time the ticket is assigned to another group( once the assignment group changes) .?
Hi all,I have client script that works fine in the backend view, but in worksapce it kicked the client script but didn't enter the glide recordfunction onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === ''...
