Hi,There are list of users imported in the u_custom_user table using excel file.Fields are:user_idnameemailop_manager_idhr_manager_idhr_manager-reference to itself i.e u_custom_user tableop_manager-reference to itself i.e u_custom_user table except ...
We want to add the functionality to auto approve the approvals if the approver is same as "requested for". and this has to be implemented in flow designer. we have the action to "ask for approvals" from there we will get the approvals attached to the...
how can we disable ui action to not visible on workspace UI but not in platform UI Any help appreciated
Hi Team, Hope you are doing well! We have one variable which is target time/date filed where user can select the time. For Example :Target Date/Time: 2022-10-18 13:48:51Now the requirement is depend on user time zone the value need to be added to the...
I need to show the selected checkbox variables from a catalog item in an email notification. I have created the email script as follows, but isn't showing anything in the notification. What am I doing wrong? The backend names of my checkbox variables...
Hi, I’m guessing this is going to be really simple but I’m struggling to work out how a record will be updated once created.A third party tool needs to create RITM’s in ServiceNow. I’ve sent them the endpoint and the fields required. However, they wi...
Hello all, I have a catalog item and I would to set some of the variables to read only based on the login user role. I created the following OnLoad client script to set the variable to read only if the login user does not has "hari_admin" role. The s...
I'm running into an issue with a 'Resolve Incident' UI action where I have a client script that checks if one of my custom fields 'Root Cause Analysis' is empty to determine if a major incident should be closed. When pressing the 'resolve' button, a ...
Greetings, people. The business analyst of an app that I'm developing asked me to find out whether it's possible to make ServiceNow automatically add attachments (which contain a lot of important info related to the records) to new records generated ...
Hi,I am trying to prevent autoclose the incidents from dynatrace when problem title contains "P1_CRITICAL'. Currently all incidents will be created and autoclose from dynatrace alerts. Now we want to exclude auto-closing when ever problem title conta...
I have a requirement on incident to open pop up formon that pop up form it should have few fields from another table.which will submit record with some details from incident and popup on the other table form.can we do it with Business rule not from u...
Hi,How to set reference field value using Business rule?I have 2 fields on a custom tableu_id-StringUserRef-reference to sys_userI want Business rule code that when u_id is filled or updated it should go glide record using u_id field to match UserId ...
Hi All, We have created indicator on Metric Instance to find out assets total In Stock/In Use duration. We have used breakdown on alm_hardware table with some filters, While preview it shows around 22k records. In system property breakdown maximum re...
Hi, Has anyone managed disable any of the properties and functionality associated with the new Multi Row Variable Set on the Service Catalog form? Specifically, I'm trying to disable the 'Remove All' option as well as the delete functionality (x ico...
Hello All, is there anyway to hide/disable the Add button in multi-row variable set without restricting the number of rows? Thanks Bala