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Resolved! getting null value in client script

I am checking unique catalog item name in table sc_cat_item and always getting nullwrote onchange catalog client script on variable create_catalog_item and client callable SIHere is the codeClient script: function onChange(control, oldValue, newValu...

jack33 by Tera Expert
  • 2385 Views
  • 9 replies
  • 1 helpfuls

How to log an object in SN?

I have a field that can hold several users, it is of type glide_list. In the XML it shows as a comma-separated string of sysIDs. So I thought I should be able to do a list.split(",") to turn it into an array. But when I finally log "gs.info(typeof li...

"is empty" filter does not work correctly

Hey guys!I'd like to share a problem I'm noticing. I'm running into a scenario where I put a filter on the "alm_hardware" table to display only assets with an empty display_name.However, evaluating the displayed list, I realize that some assets have ...

Vinicius5 by Tera Contributor
  • 773 Views
  • 2 replies
  • 0 helpfuls

Outbound email integration

I have enabled inbound email integration for Microsoft graph type email account through flow designer where I am creating and updating the record. Now I need to enable outbound email integration.Can someone refer any docs that available for outbound ...

Brijmohan by Tera Contributor
  • 2225 Views
  • 2 replies
  • 2 helpfuls

how to create Approve and Reject buttons in custom table

Hi everyone, I want to create two buttons on the form of a custom table named 'Approve' and 'Reject'. I've created UI actions for that but need help with the script. If anyone has anything to refer to, please share it with me. And once the approver a...

Amol Pawar by Tera Guru
  • 2114 Views
  • 1 replies
  • 2 helpfuls

document_id type: how to search for sys_class_name

A consulting company had a customization put in for our client.  This customization was a consolidation of schedules for Incident, Change, and Work Order, which allowed our teams to track potential outages per CI and allowed us to schedule work durin...

tahnalos by Kilo Sage
  • 1395 Views
  • 3 replies
  • 0 helpfuls

How can we send a dashboard / report in email body?

Hi all, I'm using Tokyo version, how can I send a dashboard or some reports in a e-mail body? Is it possible? I know that we have scheduled reports, but they send the reports as attachments not in email body. Thank you very much.  

MR Carvalho by Tera Contributor
  • 1085 Views
  • 1 replies
  • 0 helpfuls

TABLE sys_dictionary: sysparm_query not working

Greetings I aim to dot walk internal_type.value with a specific type and return sysparam_fields table name and element. URL decoded:/api/now/table/sys_dictionary?sysparm_query=internal_type.value=boolean&sysparm_fields=name,element,internal_type&sysp...

Resolved! Performance Analytics - Indicator

Hi folks,I just created an indicator that counts the number of Windows servers, it uses the cmdb_ci_win_server table.  Its scheduled to run daily.  My question is...can this indicator return historical data, ie data for the previous 6 months prior to...

rjp by Tera Expert
  • 724 Views
  • 2 replies
  • 1 helpfuls