Hi all, I have been creating a catalog item. Based on the Requester, a few fields (phone,title,department,email) should autopopulate. But one of the variable 'Department' is not displaying the name, instead sys ID is populated on the portal. Any guid...
I have tried this functionality in a widget. HTML Template: <div> Click on Button: <button ng-click="fun()"> Click on me </button></div> Client script: function($scope) { var c = this; $scope.fun=function() { alert("hello worl...
Hi AllI am try to call a script include from flow design.I am quite new in this front,can some please help? Also,I am seeing the code snippet(from more action) is disabled.Can someone please tell what I am missing out? Thanks in advance.
Hi everyone, When I update a record from Inbound action, I see 'updated by Guest' in activity stream. I would like to see 'system'. How can I do that? Thanks in advance. Denis.
Hello Experts,We have a scoped application and there is a Fix script to handle few of the pre requirement scenarios which are required for the scoped app to perform smoothly. But unfortunately the Fix Script is getting executed only once during the i...
We've been working with our ServiceNow group to get some emails automated. We noticed that they sometimes won't be sent out due to a person having notifications turned off. I mentioned to our ServiceNow group to force the notification or make them ma...
Hi guys, I have my own 'my_table' extended from Document. I wanna add Additional comments field (Journal Input type) with the Post feature-button, like in other native sn tables. it seems that i cannot fully extend this feature from native tables, so...
I've been looking through the WIKI/community and it seems like there is a bug with reference qualifiers on Lookup Select box variables. Does anyone know if there is a work around besides making the field a reference variable?I have 3 variables on a f...
I have a very simple background script I'm wanting to execute. It's straight from the documentation from ServiceNow on how to use the DecisionTableAPI. The problem that I'm having is that the response provides content that is showing an empty record ...
Hi all, I have a requirement where I have to populate a choice field based on another field choice value. How can I achieve this?
I have been looking into metrics and haven't had any results but what I want to accomplish is essentially check to see how long a ticket has been open and based on that send a notification and change the status if it is older than x days. I was told ...
Hi, I am working on an integration for Monthly data trends. Against an API request to get the Server Uptime value, I am getting result in minutes (80564.478 mins) My requirement is to push this value in minutes after converting it into days:hours:min...
Hi, I have created a report to fetch the details of each assignment group time taken to resolve the particular incident and report created on incident_metric table. 1. The resolve time field should be captured by excluding the “On Hold” status. 2. I...
HI,on a non task-extended table I'm using a workflow to generate approvals ... . I was expecting to be able to see the outstanding approvals on the related list to the record, but cannot add it (approvers not there to add).Could someone please advise...
