Hi Team, We are using a list collector variable based on selection under this variable, new rows are being added to the MVRS. If I'm trying to remove a row by clicking on x, it will remove record from MVRS table but not from the reference. Please he...
Hello everyone! I am working on a script to pass information from a record producer into an incident form as work notes. I am using a switch to produce the results and have successfully employed it for a specific case (New Hire/Rehire) but the other ...
Hi Guys,How can I add new Reference column in Requested item table. The new column is related to the Change Request table, because in our set up the change request is located in related tab inRITM form. Is it possible to create this new column which ...
Excelファイルのassigned_toのnameの値をsys_idの値に変換したいんですが以下の流れで可能でしょうか。１、ServicenowAPIを使用してsys_userテーブルにアクセスする２、assigned_toの名前と一致するsys_userレコードを検索３、もしあればsys_userレコードからsys_idを取得４、Excelでassigned_toのnameの値に対して、sys_idを上書きする 文章でわかりづらいと思うので、簡単なチャートを作りました。画像を確認ください。 ...
When I logged into PDI, the username in the upper right corner was "unknown user".Loading would not finish.I want to log out and log in again, but can't because the user menu is not displayed.I would like to know how to solve this problem. Thank you.
We have inbound Client SSL Rest API enabled. The Client Certificate all set up and also linked to a specific user The API makes POST request to make an attachment to table Record via server side script Now from Postman I am making a POST request ...
Hi, I have cloned original outlook manifest present on 'sn_office_manifest' and made changes to the office controls related list, changed the name of the plugin. After activation downloaded the manifest and gave it to outlook admin. The changes are ...
I'm trying to set the default value of the department field on a scoped table and this doesn't seem to work since the scoped API is limited, is there a simpler way than a full GlideRecord query?
Is there a popular marketplace for widgets that can be expected to work with out-of-the-box instances? In example, I am looking to utilize a Service Portal widget that displays Projects similarly to the prebuilt My Requests widget: A basic list of k...
Hi, I have a business rule which runs on the task table when the particular task state based on the item is changed to closed complete. There is a field in that task 'current.request_item.configuration_item' which is referenced to computer system tab...
I want to edit the tooltip that shows on the image in the upper left corner of the employee service center portal. I found where to edit the menu options, but this would be the image that takes you back to the homepage (the ServiceNow logo on the fa...
Hello Community Members!I am trying to understand either using a calculated field or business rule as best practices for a use case of mine.I need to get “Application name" and "Owned by" based on the value from the “Configuration Item” field in the ...
Hello , i am in the process of completing service now training and im stuck at this one spot. its asking me to navigate to the main service now browser? what/where exactly is that? mine seems to not have that same information. ill post the training s...
Hi I am trying to add color to field decorator on agent workspace form. I was able to add icon based on condition but i cant change color of it using decorator class. Need help on how to do it. g_form.addDecoration('caller_id', 'icon-star', 'Mark as ...
Hi All, We have two links on the resolved incident notification to the user as below. Click here to reopen the incidentClick here to close the incident As soon as the user clicks on these links an email template will be opened and once user replies t...
