I'm trying to figure out what table contains the list of all applications that have been installed and are active? I'd like to be able to select from there the list of available applications when asking a new service-now customer what applications th...
Hello Guys, We have a portal and some external users (customers) have access to it. We provide reports, Case details and more options there. The major issue is that whenever they receive an email with an update or want to go into the portal by clicki...
Solved - Had to create the credentials in the global domain. I need to create an inbound email action to process emails coming from OneView so that the incidents can be made based on the field mappings However when I try sending through Email - the ...
Is there a list of existing events that come with ServiceNow documented anywhere? I am trying to see if there is an existing event for when emails are received in ServiceNow. Versus creating a new event. Thanks.
Hello , I have a staging table "x_caci_cisco_dna_cisco_dna_inventory_det" which is part of the scoped application Cisco DNA available on App store .On this staging table there is a field called "u_device_details" which stores the JASON data coming fr...
Hello All,I am trying to write a On Change script to validate if Date entered manually in a Date field is in Good Format or not. If it is not in 'YYYY-MM-DD' Format, field should auto clear. Can anyone suggest me any script for achieving this. Thanks...
I have created an action to fetch the current incident's assignment group member. Later I am using this in a flow with "For Each item in" > "Add member to chat"...(SN - MS Teams integration)While executing the flow, able to fetch the email IDs via fi...
Hi All,As per the client requirement i have created a new widget in service portal. Once we go into the specific widget it is displaying the records as below. We need to remove the All catalogs from the breadcrumbs. We have used the same breadcrumbs...
Hi, I am trying to make a reference field dependent on another reference field (which is already dependent on a lookup select which is referring to my custom table). Both the reference field is referring to the same custom table. Below Field 2 is dep...
I have a UI action button that opens a GlideDialogWindow popup. content of this popup comes from a UI page. The UI page has 2 fields and values of these are sent to a Script include through GlideAjax when user clicks on submit button in popup. The sc...
g_form.getOption('state','2').text is not returning value in workspace client script. This same line of code works fine in native UI What is wrong here. The client script type is set to All and also tried unchecking global option and adding view as w...
Hello,As explained in the documentation, it is possible to change the "From" address used by a particular Email Notification from the default one:http://wiki.service-now.com/index.php?title=Scripting_for_Email_Notifications#Overriding_Email_FieldsThi...
Can there be any possibility that any of the custom role would get linked with a ServiceNow Subscription?Or they will be charged if they grant the edit/write/create access but will never be linked to any Subscription?Thanks.
Hi Everyone, Can anyone help me on this problem i.e., for some of the users if they change Assignment Group or Assign to values or any field values after saving the form it is showing as [Object Object] instead of attributes under the Activity Tab. I...
how to get the last six month incident record without encoded query??
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