Our team created a user group called HR Specialists that have the following roles: sn_hr_core.user_admin_litesn_hr_core.basicapprover_usersn_hr_sp.hrsp_employeesn_hr_core.hrsm_employee We also have a Business rule that triggers AFTER insert on the HR...
Hi All! We're using the Vulnerability Response and Vulnerability Response with Tenable Integration applications. I was asked to create a new CI Lookup rule, and I've done so, and it passes all testing. I have now been asked to re-apply the CI Looku...
Hi all, I found many topics about this problem here in the community, but none helps me. I have to create an integration and the GET, DELETE and POST method works, but when I use the PUT method to edit some users, I get an error. I got to execute ...
Hi, I am trying to set up a notification to go out Mon-Friday which will let the requester know that their RITM is still pending approval. I have the recipient set in the notification. It will trigger when an event is fired. Here are the conditions a...
Is there a way to separate templates by Domain? I know I can limit visibility by groups but I was wondering if they could be domain separated. I have a client domain where my users working and logging into that domain can see other template...
Hi All, we have a setup where a Scheduled Job will be triggering a couple thousand of synchronous payloads once per month. Those payloads are sent to an external system using Subflow/Integration Hub REST step. They go via a middleware into the target...
Hello! I am exploring the use of Archiving to disable Reports and eventually delete from the system after a period of time. However, the Reports table is not in the list of options. Is this correct or does it appear as another name in the list. Pleas...
Hi All, We have configured like when any additional comments added to the case it will sent mails to users in watch list. If any work notes added to the case it will sent mails to users in the work notes list. So in the notification selected "include...
Hi,I am trying to auto populate assignment group on incident form when particular service is selected on incident form.However I am not sure what would be the best approach to do this? Would it be onLoad Client Script or a display BR?Currently I am t...
Note: This was tested in both Rome and Tokyo, and I experienced the exact same behavior in both. In building our Catalog Items, we want to add an additional Display field to show in the Reference/List Collector drop-down (for User table variables), a...
Hello, Im trying to configure a Connection & Credential Alias for use within a Flow IntegrationHub REST Step. What I would like to do is to configure the Connection Alias with both a Development/ Test Endpoint & Credentials, as well as, the Productio...
I've been creating a UI policy that makes certain fields on a form mandatory: When the question 'Does the EUDA use variable rates & factors? test' is 'Yes', I need the four fields below that question to be made mandatory. However, I can't get them t...
Hi, I've created a custom button by replacing Update and Delete buttons through UI action. Now I wanted to hide the bottom button in the form. Could anyone please help me out here. Top button Bottom button Thanks
Hi,In email notification email is coming but not able to see it in Activity log. Please help.
I've been trying to test a REST action and I'm fighting with a query parameter. When I run the call via curl I add 'return_records=true' after the path so that it returns some actual values and that works fine. In ServiceNow I'm adding that as a quer...