I created an assignment group filter in a landing page in CSM/FSM workspace This filter is supposed to Filter the List report (Data Visualization) below. But its still not filtering? Am I missing anything? Assignment group filter condition configur...
Hi, am new to flow designer tool .As part of my req. i need to create a flow and which is incident metric table andall the opened tkts from JAN 01 2023 and if the ticket is coming from a different Assignment group - say Group1 , Group2 etc. i need t...
Hello,Wondering if anyone has any advice, things that can be tried. I've attempted (a number of times) to activate the integration hub spokes on a PDI. I've tried this on an existing PDI instance, released and tried a new instance, tried different ...
Hi Community, We want to restrict time card users to create/update project time card records if the resource plan has ended (regardless if the RP is in Allocated or Completed state). OOTB if the user uses Copy from Previous Time Sheet UI Action they ...
Hi All, I have a requirement to show a help desk phone number on the ServicePortal home page based on user location and for some users location and parent company. At present there is a static phone number in the widget and based on logged in user I ...
I want to add survey tab on Ritm related listWhen I open a ritm form and click on configure / related list , I can't see "survey" in the list displayed (available) Can someone help me to do that. Regards PS: I can see survey tab on user form.
Hi I have requirement. add image after record producer name in portal like below The below snap want add the image in the circle.
How do I configure the ‘My List’ reorder button in the list page CSM configurable workspace? I go to reorder the my list by clicking the ‘reorder’ button then drag and drop my list to my desired order and click the ‘save’ button. Then he order saves ...
My scenario is that I have an onChange client script that validates a field, and, if it fails validation, adds one or more error messages to the field. Note that I don't want to do the validation via onSubmit script, as it is more user-friendly to do...
Hello ServiceNow Experts, Need your help in customization of below Server-Script for the widget- 'TypeaHead Search', requirement is search bar only searches Record producers items nothing else. Pls help to resolve this to customize the below server s...
Has anyone used the Jira spoke Update Issue. The form input in the Flow designer needs to first require a Jira ticket number (required field). This makes sense but is most likely going to be stored on the Snow record (e.g. Correlation ID or similar)...
Hi Team,I have one requirement to add one field named "text" in attachment dialog box as in the image.I am able to do this in attachment_entry UI macro. But I am not able to do this in a new form. hat is in attachment UI Page. Please any one suggest ...
REST or SOAP, which is more efficient, why ?What are the limitations on using REST API ?
Hi all,I have created a notification where In Who Will Receive Tab I'm adding User/Groups in Field "Assignment Group". My question is, does the notification trigger to Assignment Group if that group does not have any Email ID? and all group members ...
