Is there any way to redirect users from content management site to portal. We have legacy site and now we moved to portal, but some of the user have bookmarked the site and are accessing the same. We cannot disable site due to business need.Is their...
Hi, This question is in another forum.Thanks!
Hello,I've come across an issue where an incident that is generated from a specific email address, it will create two incidents (different numbers) with the same short description. I did create an inbound action to be auto-categorized whenever an inc...
Hello ServiceNow community, I have a visualization using a database view in the Platform Analytics Workspace. I want to configure default columns on the database view so that when a user clicks on the visualization it opens predefined columns. Is it ...
We have a list field on our Account table called 'Incident Contact'. Multiple users/contacts from the Account can be added to this field. So, some Accounts can have one contact and some Accounts can have multiple contacts in this field. These contact...
Hello. I am very new to using ServiceNow and we are looking for a way to create a new incident with some prefilled information located in the Summary and description fields.I have the starting url that needs to be added to:https://xxxx.service-now....
Hello there!I am working with CSM, and I activate the UI action in the workspace for "Escalate a case".I need that when this happens, the case will change to priority "2".(I have 3 case types for which cases can be created, that's why the tables are ...
I'm trying to create a Service Portal for my app with my custom tables. I was able to get the form to load; however, the "sign-up" link UI Action is not working on click in the Service Portal. On Click, I receive a notification "Record Updated". The ...
I'm trying to build a List Collector activity so we can get some useful information out of them as arrays. What I have built works fine if I dump an actual String into it (via Testing), but if I try to feed it a List Collector data pill from a record...
Hello,Could someone please help on setting List Collector Default Value based on other text field?When form load, we need the populate the List Collector with the value in Current Manger field. Here is my currently configure, but this did not work. ...
Hello guys, I have a list type field in the department table that points to the user table. This list field can store more than one user sys id. I need to check through a gr if any of that sys id is from the current user. Thanks in advance.
Hi Guys, Looks like I am missing something. I have a simple subflow that I am calling from a script include and it's not working. Client Script:function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { r...
I am trying to figure out how to populate a related list at the same time I insert two CIs via the IRE API. In my case, I am trying to list installed software (software) in the out-of-box "Software Installed" related list of a Windows Server (cmdb_ci...
Hi all,when i am opening portal as an admin i can view the submit feedback button that should show a customised survey.but when i click on the submit feedback button its showing the error.Error--->"You are either not authorized or record is not valid...
I have created New Change Models for a different group mimicking the Regular Change Models like Normal,Standard,Emergency etc with some modifications. I have a requirement where I need to display the Newly Created Change Model Cards to be available ...
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