Have you ever got a requirement to customize the Post Incident Review Report before downloading it in Major Incident Management? I got it. Here we go !!!!Usually when we are dealing with a major incident, we end up creating many Incident Tasks. Also,...
Can't login to my developer instance. I only have 1 admin account. Please help.
Hi All, I have a requirement, I have created 3 new system properties and stored sys_id's of catalog item in each. I am trying to call the property from script include it is not working. Here my script. Can any one help on this.var getcyberapproval ...
Hello All,I have a dropdown field which is select box in catalog form. When user enters a new value in Text field that value has to be added as new dropdown option in dropdown field. How to achieve this further? Ex: Locations is a select box field w...
Dear Community,we have a requirement that our hardware managers want to be able to print an inventory label directly from an asset.For this purpose Brother p-touch devices are used. For such an integration Brother provides a so called b-PAC SDK. We u...
I have requierement to pull data from Flexera to ServiceNowFor this requirement, do we need to install flexera plugin from store or we can expose our rest API to flexera team.Please share your ideas, if you have any docs or supporting article then sh...
Hi servicenow community, I have the following scenario:List collector 1:variable name: u_product_model_familiesreferences to table: u_product_model_family List Collector 2:variable name: u_product_model_subfamiliesreferences to table: u_product_model...
Hi all,How to make the fields to print in new line when we use email script.template.print("<br />") is not working.
Hello,I have a portal, where there is a page containing a widget which shows the list view of all the records in that custom table (List view widget SN).I want to update the field values of any column in any record without opening the record, i.e., d...
Hi,I want to add access control to a specific catalog item, so that once the requestor raises a request that request/ritm/sctask are only visible to the requestor who raised the request, the specific group who are assigned to fulfill the task, and th...
What is the difference between ITSM module and ITBM module in servicenow?
Hi Folks! I have a record producer that creates an incident. There is a field on the incident called Application affected that should show a list of Application Services (reference to cmdb_ci_service_auto table). Is it ok to create an ACL and open ...
Hello, I'm currently having an issue with GlideModal and GlideDialogWindow. Neither seems to be working. I need to do an UI Action that opens a modal with a UI page in scoped application with a custom table. The problem is neither seems to work or op...
I have a record producer that once submitted needs to create some tasks/forms (depending on some variables) to be assigned to another user. Example: Requester submits the record producer, if a variable is true a task will be created and assigned to t...
