When incident is closed, what makes all the fields read-only in system? It's not the UI Policy - https://dev20819.service-now.com/nav_to.do?uri=sys_ui_policy.do?sys_id=66f94c730a0a0b0900aaaf5b88527230 because when I deactivate it, it still has the fo...
I need change field type Date/time to only Date type.I decided to create new help_field and copy all dates there. And now i am wondering, why i still can't change the type, when all records doesn't contain any value there in origin field.This approac...
Hi, I'm trying to hide the created and created by fields on newly creating record in custom scope table. It is not working.But when i applied setVisible, those fields are hidden but space is creating on the form. Is this scope issue ? g_form.setDispl...
Hi All, I am trying to add a default filter to the related list of entitlements on the Contract form. I have added the filter and set it as a default filter using the Set Default Filter option. The default filter is set in native UI But this filter i...
Hello, we have a few incidents assigned to a specific group (lets call it "MyGroup"). This group contains members X, Y and Z. However those members are not able to view the incidents when they are searching for incidents the belong to this group. Any...
Hi TeamI want to set logged in users to Available - after 10minuteswith the reference of last login after 10minutes I want to set the status into Available in AWA (Advanced work Assignment).Can any one guide me script @Maik Skoddowplease helpThanks.
Hi Team, I want to restrict the user with in the "manager group" which contains the roles "sn_wsd_manger" and "sn_wsd_rsv_case_reader" to create the new "workplace service" but they can should able to create the new "workplace service item" which ...
Hi everyone, Can I please get some help with a client script that will change the value of the "short description" to the request_name variable on the portal? I attached a couple screenshots to display what I 'm trying to acheive. (Order guide has th...
Hi All:When I open the Service Portal Page I'm getting the following Error Message:org.mozilla.javascript.EvaluatorException: GlideRecord.setTableName - empty table name (; line 58)Script source code logged to consoleFailing widget: 'Header Menu' (5e...
How to set default attachment to survey
Hi All, I have this requirement where I have to send excel file from one instance to another , how to send it using rest api.(We dont want to use attachment api) Thank you in advance.
hi all When I select the UI form button fore cancel change, a reason field displays where I can enter reason for cancelling the change, I did like to auto populate this reason to the close note so I dont have to re-enter in upon canceling Thanks in...
Hi Team, We have a requirement --User create the RITM (First RITM)- with 3 Tasks. -->10 variables (out of 10 , only 8 variable values user could fill by the user and other 2 will be available in the system once this First RITM get close...
i just want to get the current year in front end .using this ${gs.nowDateTime();} im able to get the date and year .but i just want to get the year. do u have syntax which can help me get this. Thanks
Hello, It's Kentaro. We are creating a form with Record Producer. There are two columns below.[1] Reference column of sys_user[2] Reference column of alm_hardware I want to display assets in [2] only for assets that are registered as Assigned to by t...
