I have a list control for that I want to customize so if a specific sysparm(sysparm_nonew) appears in the url, I want to hide the new button.But I can't find how get get the sysparm_nonew from the url. I tried "gs.action.getGlideURI().getMap().get('s...
Hi Community, I have a field named as Limited Liability & it's referring to another table that is having order field.I want Limited liability field reference to show list in ascending order of 'order' field. Instead it's displaying on descending orde...
As per subject, I have a catalog form where one of the variable is named - Owner where it will return the name of the employee that owns the device, and this variable references the sys_user table. So let's say if i were to run a report based on the ...
I have a custom table and want to transpose it. The records are quantity for a given year. I have 10 years. I want to transpose this table. Is it possible to do it in servicenow? As a workaround I am doing this in powerbi, however it will be very hel...
We are looking into moving our schedules and shifts from PagerDuty to On-call Scheduling in ServiceNow.The out-of-the-box On-call Scheduling implementation covers two situations on triggering alerts: Situation 1: A new P1 case is open. Situa...
Hi everyone. I'd like to ask if is it possible to enable SLA logging? because what i can see in sytem logs are transaction , email logs and etc Thank you
I got an instance as a Service Now Developers but I cant find how to navigate to the Service Management page and I wanted to look at Service now as an admin user. Does anyone know what I have set up wrong?
I've 2 workspaces created using App Engine Studio. I want to link both of them to a Git Repo into 2 different folders. Can we do that?If Yes, How?Your response is much appreciated!!!
If I create a incident which assigned to a user(e.g David Loo),then it can be showed up on the time sheet portal automatically.But when I create a requested item which assigned to the user,it cannot showed up on the time sheet portal automatically.no...
I am attempting to update all user records to copy the current usernames (user_name) to a new blank field (u_old_user_id) in the same table (sys_user). The script below seems to work to update the records, however when run as a background script it ...
Foreword: This is a solution that worked for our company. It may not work in your environment. As always, develop and test before going live. Also, we link our approvals to our requested items, if your company uses a different method, adjustments wil...
Hello, Can anyone please guide me how to show Search option on Topic pages of Employee Center. I'm on Utah version & the Employee Center Version:30.0.2However, I'm unable to figure out how to show the Search option. Please help! Reference link - Feb...
Hi @Everyone I have an issue about Live Agent timeout.I followed the steps in the documentation about LA timeout to set timer for reminder timeout and cancel timeout. But when testing reminder - cancel timeout for LA chat, the behaviour runs unexpect...
Hi All, We are preparing for an upgrade and I have to clone Prod to Test. Unfortunately, the initial implementation is not documented well. Too many unknowns. What steps should I take to prevent integrations from breaking? I am trying to figure out ...
How can I take care of this requirement for a drop down? I have to create a dropdown menu with fixed choices, but the last choice has to be an other option. Other (allow to fill in if Other is selected) Text field is displayed to collect other from u...
