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Missing target fields in Transform Map

Hello,  I'm trying to use Mapping Assist in the Transform Map step to map source fields from an Excel file onto target fields in a target table called Authority Document in ServiceNow. This target table only has field names and no existing records. H...

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Anh H_ by Kilo Contributor
  • 2098 Views
  • 2 replies
  • 1 helpfuls

Group notification settings

I have a requirement that users can allow preferences for the support group they are required to get notified. OOB functionality is different where it allows notification from certain modules. So I have created a new field in related list of user pro...

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lakshmi75 by Tera Contributor
  • 1932 Views
  • 1 replies
  • 0 helpfuls

Resolved! Check record by record if end date is (exactly equal to15 days from now) and send notification ( if 15 records met the condition then 15 notification to be sent)

Hello Guys, For the above approach we can use schedule job but my question, we want to check record by record suppose lets say we have 10 records which meets the condition( end date is exactly equal to 15 days from current date) then we must send 10 ...

Tags - appears as a field but is not defined on the table

Tags is a column that we can add on pretty much all ServiceNow tables. But few may be surprised to find it like me that it is not a field defined on the table where it is added in the list view. I would like to know, if not defined as a column on a t...

Resolved! To sort choice list in order

Hi, I'm trying to sort a choice list which is reference type. So, I entered the numbers in the order column I wanted to sort it. But it is sorted alphabetically. How can I sort them in order I want instead of the alphabet?

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Jieun Jeong by Giga Contributor
  • 2405 Views
  • 1 replies
  • 3 helpfuls

Onload Client Script

function onLoad() {   var sections = g_form.getSections();if (category== 'SERVER') {sections[1].style.display = 'block';                       sections[2].style.display = 'block';} else {sections[3].style.display = 'none';                       secti...

vipultiwar01 by Kilo Contributor
  • 17265 Views
  • 5 replies
  • 1 helpfuls

UI Policy - get the reference field value (not working)

Hi All, I need help to get the reference field "model category" value on to alm_hardware table. I created a UI policy script but it is working partially because it's hiding the tabs(form section) based on role and not on type of records.I would like ...

MR1 by Tera Contributor
  • 2065 Views
  • 6 replies
  • 1 helpfuls

Resolved! Removing duplicate objects from a JSON aray

Hi, I have the following JSON Array, which consists of objects and I want to remove the duplicate objects from the array. I have tried a couple of code snippets from the internet but most weren't compatible in our SN instance. I have the following JS...

Neha Pendem by ServiceNow Employee
  • 12439 Views
  • 8 replies
  • 7 helpfuls