Hello,I need variables that are not mapped to be shown on the incident form.I have a record producer with two variables that are not mapped. These variables appear on the form, but for some reason, the data entered when submitting the record producer...
Hi Team,I have tried to create a new custom catalog similar to the Service Catalog and Technical Catalog with some categories and catalog items. But those catalog items are not showing in the Service Portal while the User is searching.Is it possible ...
Hi All, I have one requirement on Rejection Email, when Rejection is approved the mail is sent to the requestor, but now what i want to achieve is, On Rejection Form i need to set Preview Button(UI Action), and when Team lead click on that button, He...
I have a workflow where I create a comma separated list and assign a flow variable the list as it is a String as it is converted from an array.I have an action to trigger an event to send a notification, and I have Parm2 configured to populate the fl...
Hi, I am working on External Content connectors to enable AI search to crawl the content from SharePoint.How can I manage the permissions with the external documents on SharePoint. Does a one-time user mapping crawl for an external content connector ...
Hi Team , can anyone please help me on this requirment Refer attached this is a confusing interface for the user - Please add an Approve and Reject button where the tick . can anyone please provide steps to achieve this requirment please provide...
Hi, Is it possible to restrict Now Assist in Virtual Agent based on any of the following criteria.Roles,User criteria ?
Hi Experts, In service operation workspace incident form i want if i create new incident selecting business service field should be auto populate Assignment group . i checked in my instance Image 1(1322) : this functionality working fine Image 2: th...
Got a slightly odd problem that I'm not really sure how to investigate any further. We have a custom table structure that uses a lot of assessments to capture information from users across numerous parent/child records. In order to make it easier to ...
Hi All, How I could open Change with the same view which I set it in Change open window list?For example- per below screen shot, if I set "Service Operation Workspace" view in the list (snap 1) then suppose I am going to open any change request then ...
Hello All, we have multiple integrations , and whenever any integration failing ( we have a flow that will run every 10 minutes to test the connection ) a notification will trigger and someone will monitor it , then will work on it to fix sometimes w...
Is AI search Supported in Service operation workspace?
Hello community, I am building a form, and I need to make a field mandatory when another filed's attribute (active, class or any attribute of the field) have a certain value. How should I proceed without scripting please ? P.S. : It is not a condit...
ServiceNow Flow Designer is an intuitive tool that enables the automation of complex business processes, simplifying the creation and management of workflows. It provides a user-friendly interface that minimizes the need for coding, making it accessi...
As a Certified ServiceNow Instructor, I have created this article to assist aspirants, developers, and implementers alike. This guide aims to give you a comprehensive picture of the fundamentals of ServiceNow scripting. Whether you're a novice trying...
