How to remove a choice from Multiple choice field in a catalog item?
I am using this script - its working for selectbox but not for Multiple choice field.g_form.removeOption('model', 'red'); How do I resolve this?
Forum Posts
sso source fields , multi - provider changes
is sso source field on user table , should be one of the key fields that needs to be populated , because as per the servicenow okta sso setup steps , its not required. So is this field only used in case there are two sso sources or providers or multi...
Resolved! split a string with multiple values
Hi, i need to add a field map to map organizations from an external system.the information that is coming in from the external system is like this " organization/EU/organizationname" i need to map the organizationname part to an existing field in SN....
Resolved! Can you build your own mobile app on the app store
Hi all,Was wondering if it was possible to build your own custom mobile app for the App Store. The App in question is the Now Mobile Agent. Thanks in advance! Amanda
UI Builder not Saving
Hello all,I am facing an issue with UI builder where a teammate and I cannot seem to save or delete UI page variants. Our current workaround is to create duplicate pages for each edit we make, but this is getting bloated quite quickly. Is there a way...
Resolved! How to manage Application Service usage time
Records are managed by Application Service.I would like to add a field to manage the time the Application Service is available.For example, "24 hours a day, 7 days a week" or "7:00-22:00 on weekdays".Is there a way to properly manage this type of inf...
Flow error in UAT instance - Scope does not have write access to table sys_user
Hi Everyone,Need help with the following:We have flow that POST data from SN to an application , and the application will return an employeeid that will be stored in SN sys_user table field u_abc. The flow works good on DEV instance where it sends th...
How to make choice option visible but not available for selection
How to make the choice option visible but not available for selection ( need to show some choice values that were earlier in use in old records but are now no longer required, we need to show it just for the old records and not for users to select it...
when related incident are closed the problem should close automatically.
->when related incidents are closed the problem should close automatically. Even one incident is open the problem should not close it should show a pop-up message like please close the incident.->This is the code I'm using but it's not working I thin...
what are the disadvantage of using Async Business rule
what are the disadvantage of using Async Business rule
Resolved! Email script - show label variable
We have email scripts to print the variables from requested items. Below is one example. I was asked to update it to include checkboxes from the form and I have that working, but the label variables above the checkboxes are not showing in the emails....
Resolved! based on list collector variable value to send approval
Hi Guys, I have a variable(Approvers) with list collector type with user table when ever user select multiple users in Approvers variable we need to send approval for those users we need to send approval for selected users kindly suggest any way to ...
Resolved! How can I exclude the group manager from getting the notification?
I have an email notification on the sc_task table. In the 'who will receive' I put 'Assignment group'. How can I make sure that only the group members will get the notification without the group manager ?
Resolved! Stakeholders
Hello Team, I have received below task , please advise on following. 1. New button of stakeholder related list on demand form should be visible to Demand Manager only2. When the demand state moves to Screening a notification should get sent to stak...
Resolved! Manipulating Data on Transform or Load
Hi All, I currently have a manual process that exists outside of ServiceNow. Data is extraced from a thrid party it is manipulated using excel macros into an acceptable format and then imported into ServiceNow using import sets.I have been asked to i...
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