Hi All, I have one requirement Group 1 having users(User 1 & User 2) and Group 2 having users(User 3 & User 4) Group 1 users will see their incidents only and not see other incidents(Group 2) How can we restrict incidents access or view by using Sup...
Hello Friends, In the ITBM module, we have a demand task form. I am going to create the work order under the demand task. I need to populate the demand task form short description field value to the short description in the work order form. In the wo...
Hello, I just recieved a task in regards to changing ownership of a group in orchistration. i cant find any documentation online about it. Any help would be amazing
Hi All, We configured a new custom url for our SErvice now, but during the process we didnt find a path to put our certificate for the https url. We create a url like xxxx.ourdomain.com.br, but Service now used a let´s encrypt certificate. We n...
I have a basic UI page that is just a sandbox to prove a concept I want to do. Basically, the UI Page is invoked through a UI Action (from cmdb_ci_computer) by way of a GlideModal. The UI Page queries the cmdb_ci_computer table and shows a list 5 oth...
I have created a UI action Locked. I want when user click on it , it should be grayed out . Screenshot attached (UI Action encircled in red) :-Thanks,Saurabh
Hi All, I have a requirement to include hyperlink in check box variable. But by default we does not have any "Annotation" tab in check box variable. How do we achieve this by any chance. Please help me to get a solution on the same. In the highlighte...
I've been asked by management to "hide" one of the Assignment Group choices for anyone except users with a specified role. Basically, preventing incidents from being assigned to the highest escalation group prior to being vetted by others. I took a ...
I see from this link, https://community.servicenow.com/thread/236445?q=How%20to%20revert%20workflowthat one can revert to a prior workflow with this code:For deactivating the current.var getInc = new GlideRecord('wf_workflow_version');if(getInc.get('...
HI There! I need to create a List UI action button for doing the below activity. 1. I should be able to compare all the selected records for thier delivery location, if the selected records have same location, then i should display error message. 2. ...
I would like to display total amount on top of the Bar Chart Report as below. Could someone tell me how to achieve this, please? Best Regards, Aki
I need to check in a script whether user X has permissions to read records in a table. My initial idea was to impersonate that user from a script level, and use the GlideRecordSecure / .canRead() method on the GlideRecord, but I am not able to impers...
Team ... Need your assistance here I am testing a UI Action Button but would like it to only appear for the Emergency change type. In the UI action, there is a Condition box. What is the condition script code I need to type in for the button to...
Hi All,I am using script include in report for some complex query. To make this dynamic i am taking some values from sys_properties table using gs.getProperty() method. But when i use it in script include it is not working. same script is working whe...
Greetings!My colleague and I came recently to an interesting discussion: What happens if you set an actual field of a table to inactive [sys_dictionary.active = false]?Looking up on existing discussions, I could only find the following thread: What i...
