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Reference field in UI Builder

Just getting started with playing with UI builder and I'm looking to replicate some functionality I have built in the backend using a UI page. Basically the page will contain two fields, a reference field for selecting a record from a table (the tabl...

Aidan by Tera Guru
  • 3202 Views
  • 3 replies
  • 9 helpfuls

Resolved! Script include not working on public form

Hi all, I have a script include that is being called from a client script that logs a message so that we know when a public user that is not logged in accesses a form. It logs the message fine when I am logged in however when in an incognito window i...

Resolved! Setting and Reusing Variables During Import Transform

During an import, how do I set a variable once and reference it during other transform map stages? We have an import that 5 different scripts:     3 Transform Scripts: onStart (1), onBefore(2), & onAfter (5)     1 Field Maps script (3) to identify th...

MGanon by Tera Guru
  • 5123 Views
  • 4 replies
  • 21 helpfuls

Smiley Face Survey on email

Hello All, We have created the Smiley based survey on email. Issue/challenge we are facing are: Names are not coming properly under the smiley in outlook 2016. The same can be viewed perfectly when I check from the tool (preview notification) from SN...

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Ibaa_Shoheb by Tera Contributor
  • 8084 Views
  • 12 replies
  • 1 helpfuls

Translation of Choice Field Problem

Good morning community, I am working on translating our Service Portal and pages to Spanish. I have found documents and it has been going pretty smoothly, but I am running into a problem translating a custom choice list off the incident table. I see ...

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jlaps by Kilo Sage
  • 4470 Views
  • 10 replies
  • 0 helpfuls

How to create a REST API to download attachment?

Hi All, We have one requirement where we need to create a Rest API which will be used by other external system in order to download the attachment. I am confused between Scripted Rest API, Rest Message and Rest API explorer as I am new to this. Pleas...

Subhashree3 by Giga Contributor
  • 9155 Views
  • 8 replies
  • 5 helpfuls

Resolved! Copying previous MRVS values into new add entry

  In short, I am attempting to copy the values of the previous Multi-Row Variable Set entry (if any have been made on the form yet) into the fields of new entries.   Basically, I want to use the previous entry values from the MRVS table to populate t...

Rob Weiss by Kilo Expert
  • 6974 Views
  • 10 replies
  • 5 helpfuls

GlideAggregate for detecting duplicate records

I am trying to detect duplicates across multiple columns using GlideAggregate, but cannot seem to figure it out.   Is it even possible?   Is there a better way?   Here is a snippet for getting unique records when determining uniqueness from single co...

tonypod by Kilo Explorer
  • 28210 Views
  • 15 replies
  • 12 helpfuls

Drop down box with a default value: - None -

Hello, here is another question, which some of our developers have faced. I just need to double check.  When creating a drop-down (HTML Select box) menu, the default value "- None -" appears on top of the box.  I am told this is a Service Now default...

amir_a1 by Kilo Contributor
  • 6363 Views
  • 8 replies
  • 0 helpfuls