Hello All,I have a "Label" type variable below which I have 3 checkboxes as shown belowAnd I am trying to control the visibilty via Catalog client script as shown below function onChange(control, oldValue, newValue, isLoading) { if (isLoading || new...
Hi What is CMDB table and how to upload data in cmdb table
The highlighted one is a reference field , how to compare and filter that? var module=new GlideRecord('sys_app_module');module.addQuery('active',true);module.addQuery('application','Configuration');module.addQuery('link_type','LIST');module.query();w...
Hi Team, I have dropdown field called device which has 2 options mobile and laptop. User can select any one of these option while submitting the request. I wish to fetch the value the user has selected in "reusable flow step" script. so i can include...
How to Integrate ServiceNow with SAP Solution Manager using Rest API. When alerts are created SAP Solution Manager, we want it to create incident in ServiceNow. Please help us with information or any document available. Also please share sample paylo...
How to display notification to educate the users in service portal for scoped application.
(function executeRule(current, previous /*null when async*/ ) { gs.print(current.variables.u_software_name); // this prints undefined. })(current, previous); I have catalog item which has a sub catalog task, the workflow of the catalog item add u...
Hi All,I have add one Widget called simple list in service portal in witch I have added my custom table. now I want to add filter condition like created by is dynamic. for that in custom table I have already added one condition like created by is jav...
Hi Team ,we are capture the changes in global update set ,now requirement changes and client asking us to capture in custom application scope So is it possible to move the global update set changes to custom scope automatically or we have to recaptu...
Hi,How to validate a field which should accept only numbers with separators or decimals.Eg: it should be like 0,00 or 0.00Can someone help in the validation regex for this requirement. Thanks in advance!
Hi, I have the field 'name' of type string in my catalog item. I need to write on change client script on this field.The user can type only these combination of characters: 1) small english letters2) numbers3) he can use only the special symbol '-' ...
I have an on Before insert BR on the incident table that suppose to populate the assignment group field. Even though Im getting the log 'TRUE', the assignment group is not populated and instead Im getting an empty value inside the assignment group fi...
Hello, This is quite confusing for me and would appreciate if anyone responds. Scenario is we have two support groups.1. Customer Support Group 2. Employee Support GroupChat will be routed based on the user who initiated a chat, right? Initially an i...
Hi All,I have a requirement when the catalog task state should be updated with the RITM state. Below is the scenario. One RITM has two parallel tasks. One task is pending customer action and another one is a work in progress. I need to update the RIT...
Hi,I have a requirement to create a UI action in problem table i.e., Cancel ButtonIf user Click on cancel button, then problem record should closed and problem task which is associated with current problem should closed. Cancel reason should updated ...
