Hi All, Based on 1 option selection two will get visible on the form whenever on 2 option selection the value entered into the two fields need to clear out. do we need to create a new ui policy or any other way to achieve this. Need suggestions.
Hello, I am wanting to create a dashboard widget to show the number of deleted records from a certain table. Normally I would create a report from the filtered list view of a table. In this case I have filtered the "Audit Deleted Records" table to sh...
Hi All, I have a requirement wherein I have to add the list of data based on the same Source id in the Task Description field. But that should be in tabular format.Below data, we will get it from the Product table.(Please Note- Data will be Dynamic ...
Two issues: I am using the JIRA spoke to Get Issues from a JIRA instance. When testing the action, SN connects and returns issues with the JQL parameters I've passed in, but seems to completely ignore "fields". The documentation says it should be a ...
In the AWA configuration settings for a queue there is a field "Default Work Item Size". Work Item Size is defined as "Amount of an agent's capacity used when this task is assigned to the agent" Question - does ServiceNow calculate the work item si...
How to query task table from Incident table and update the value using business rule?
Hi everyone, I have created a URL field and when I post the folder link to the url field and when I click on it. It dont open the folder like when I enter the path with file:/// in the google chrome url. For example: C:/Users/xyz/OneDrive%20-%20xyz/...
Hello teamI have two tables. sys_ux_list_menu_config_listsys_ux_list.do These two tables are only accessible to create new with Admin. I don't want to give admin role to the developer who is working with these tables and I am not able to understand w...
I have a scoped application and there are few scripts with code duplication, UI scripts is one of the options i see to resue the code but it is not allowed in scoped applications. is it possible to use UI scripts in scoped applications or is there a ...
I need to workout how to get the value of a variable into the to field of a notification. Eg: I have a text field called "u_email_address" and I need to make whatever is typed in there to be added to the "Who will receive" section of the notification...
Hi Expert, Could you please share what is the different between these two tables in SAM (cmdb_sam_sw_usage and samp_sw_usage). 1. samp_sw_usage => I hope this table is for software usage records which is created from SCCM or Tanium. We will use this...
I have a variable on my record producer that I want to default to the current logged in user's name. I have it set up to default, but I can't get it to show in the case description after submission. Is there a way to do this?
on onsubmit client script i'm using g_form.save() to save the form changes in portal form widget.But it is not working since the save button is not visible on the form. Reason on using Onsubmit client script:-I need to display alerts on the portal w...
I'm building a custom application for tracking different phone extension-related items. I've set up multiple different views for the different "classes" of extensions we have. I can manually change to the created views, and everything looks great. I'...
Hi All,I want to add a multiple choice field to a record producer which allows the user to select more than one option from the list.I've added the multiple choice field type to the record producer, but this only seems to allow one option from the li...
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