Hi - I am trying to restrict records based on model category and location. Here is the encoded query that works in filter query but when I try to apply this in Business Rule before query it doesn't work. It returns all records. This has to do someth...
Hi All,We have resources working in different regions (6 regions).Working hours are different for each region. Holiday calendar is different for each region. Holiday calendar is different for each state within a region as well.We need to calculate th...
What are new features of dashboards in servicenow
Hi I am looking for some guidance on how to automatically close case tasks once parent case is closed.
I have created a database view and i need this database view to be shown in the widgets of the SP portals. On creating a Script include in the widget editor the database view is not seen in the sp portals. Script include: (function() {data.problem=[]...
I tried using asterisk (*) and dollar sign ($) but no go. That is, no results found. Is this possible or do I need to check with my system admin to get the rights? Thanks.
Hi All,We are trying to import new project records into pm_project table. We have created project template excel with required fields and added project records.This is insert scenario, not update. So Number field is empty and there is no coalesce fie...
There is a limit of 20 request items per sequential fulfillment order guide. Is there a way to increase that limit or a workaround to use more than 20 request items? I have added two additional activities that do not function properly. Those two are ...
I've created a custom data lookup table, Account Record Completer, by extending dl_matcher. As memory serves, a pop-up told me that I should create this new table in a scoped application, so I did create the new table in the Customer Service Applic...
Hi!I have a form where user has to input a date of birth and then a onChange client script populates an age field.The thing is for user to be able to submit the form but not been able to see the list of records I configured an ACL with the condition ...
Hello, I am having trouble setting up the logic for the Assignment Group in the Project Task form. I have created a custom field called 'PPM Group Type' with two options:(PPM Agile Group) and (PPM Work Center).I want the 'Assignment Group' to show al...
I am trying to figure out if there is a way to determine who removed a role from someone else. Does any one know a way to do this in Tokyo?
Hi Team, I have configured email notification on my instance. Below configurations are already done in the system:1. Notification2. Subscription3. Notification enabled4. Notification device5. Provider activation I can see in email logs that mail is b...
Hi Folks,Urgent help required.I need to built a query which will fetch the records from a table which were created in last 30 seconds. Currently I'm able to fetch the records of last 1 minute. Here is the code :var query = "sys_created_onONLast minut...
I have created a custom table but mistakenly forgot to extend a table.How can we extend a table to another table which is already created? Is is good practice to make such changes? Thanks...
