I need to verified that a particular user has or does not have access to our service now instance. Do you know how can I verify that? The user is defined in the sys_user table but not sure that tells me that he has access to the instance. Also, try t...
Hi, I like to add a filter on my cmdb_ci.list to exclude all CI's ending on 'mw'. I can use the filter operator 'ends with' but not 'does not ends with'. Does someone knows how I can exclude all CI's end with 'mw' from my list? Many thanks in adva...
Hello all, I've created a REST message and the test works perfectly when testing from the HTTP methods area. I then click the "Preview script usage" and copy the script to the clipboard. I paste this script in to a Custom Action in Flow Designer an...
Is it possible to have a single variable set that goes from 2 columns to 1 column and back to 2 columns? Similar to this: I've tried it a number of ways using containers, but they just don't seem to want to play ball?Or do I just have to have 3 seper...
Dear Team The ACL of the knowledge table allows the itil role to create.I want to set groups (user criteria) for CanRead and CanContributable knowledge bases and only show knowledge bases and knowledge articles to users who meet the criteria.The know...
When I try to select stories form rm_story table in slushbucket - it is showing short description and not the number. And the display is true for Number field on the rm_story table. Please sugget how to show number insead of Short description.
I have the OOTB 'incident assigned to group' notification which works fine. Another notification is set to notify the assignment group when a specific type of ticket is reopened (i.e. 'Assignment_Group' changes from <groupname>). This results in two ...
I created one fix script(global scope) to update resolve time(field type - integer) field in the Universal request.The update function is not working and it's happening only for the Universal request same functionality is used for the general request...
Hi All, At the bottom of the record in a custom table, Approvers tab - right click on any approver (record) shows Approve option even if the person is not approver, but when open the approval record Approve does not show up (which is correct).I want ...
Hello All, Good Day! Through HTTP request, I am trying to fetch all incidents and SCTasks created in the last 90 days from today. Below is the URL:URL : https://<<instancename>>.service-now.com/api/now/table/incident?sysparam_query%3Dsys_created_onON...
Hi, How to get Row count in the below code, It is not taking the addquery of result score = 'NOT MET'. var myUniqueRecords = []; var gaDupCheck1 = new GlideAggregate('x_amspi_smdrs_app_ola_score');gaDupCheck1.addQuery('sys_created_onONThis month@jav...
Hi, not sure how to word this but I am creating a widget and I want a button to call a specific server side function and not run the entire server script. Not sure if I can call that directly from the client script or if I need to pass a variable ove...
Hi All,I have created sp_instance_table record for "data table with filter widget" and have given the table as change request but the filter is not enable on the page. How can we do that?Thanks,Jaydee
I have created one system property integer type and putting one value in it, but its value keep getting null again and again but itself, checked the history and found by system its happening, please suggest how can i stop this to be null.
How to Auto populate Assignment group when we select category and Sub-Category in catalog. I tried with catalog client script and script include but not populating. function onChange(control, oldValue, newValue, isLoading) {if (isLoading || newValue ...
