I'm a bit baffled as to where the code-behind is for the attachment ui page when initiated.I found the Script Include, "AttachmentAjax", that handles the actual updating and processing of an attachment. I've scoured through and tested each function...
Hello All,In the list of Incident or problem we have 'Assign tag'.when we click on New tag in viewable by i can see Me,Groups and Users and Everyone(Permission as Admin and tags_admin).But whereas if i impersonate with ITIL user and do the same 'Ever...
Folks - I just started getting my hands dirty with Scripted Portal, so this may be a very basic question.I'm trying to write a Scripted List to fetch some values. Below is a sample Scripted Listvar a = {}; $sp.getRecordValues(a, st, 'cat_it...
KB article attachments not visible in NOW mobile i can only view Article Text not able to view the attachment ... Just FYI I already make active of Display attachments in KB article .But still not displayig...
I am trying to integrate ServiceNow with Box. I am able to upload a simple text file to Box via POST, but now I am trying to upload a PDF or a word document (binary files). As far as I am aware, ServiceNow does not support binary data and encodes fil...
Hi All, Does anybody know how to change the URL link for View Cart button? If you look at below screenshot, see the status below its, redirecting me to sc_cart but I want to redirecting to a custom page which I built. Any idea where this setting/code...
Hi All, Is there a way where I can clone the complete OOTB Service Portal page from Developer instance and move it to my client environment? The client has modified OOTB pages/widgets and wants one for Portal with OOTB capabilities. Instead of buildi...
Hi, I have a requirement to add Assignment group field whenever I click on create incident option from form context menu. IT displays a UI page. I am able to show the field but could not get the options like we get for assignment group field in nor...
Hi, I'm trying to pass a value from a Client Script to a UI Page, which I then want to use in the HTML. It's an onChange client script. Here's what I currently have.Client Script: function onChange(control, oldValue, newValue, isLoading, isTemplate) ...
We are creating a Service Catalog that has some questions that are dependent upon the answer to the previous question. For example, we have the following tables in a custom application:Site: key field is Site LocationService: key field is Service N...
I am using restMessage to fetch image and attach it to records image type field in scoped app. At start i just used rest saveResponseBodyAsAttachment method but that doesn't let me insert the attachment with just 'image' as it's name in case that ins...
Basically, I am wanting to be able to copy all of the field attributes from one record into a new record, yet substitute just a few.Rather than specifically call out every field such as the following: current.assigned_to = producer.assigned_to; I wo...
Hi All, I have a requirement to ignore the change tasks created out of workflow(Assessment, Build, Test, Implementation, and Post Implementation Test Results) but copy over the manually created tasks to the new change when 'Copy change' UI action i...
Hi all,we implemented View rule with script (we are running Helsinki) for sc_req_item table.But we realized, the view rule is working only on "default" view. So in case sc_req_item table is using view "mobile", the View rule does not apply.It does no...
I am using a scripted REST API. From another system, is it possible to send some data in the form of JSON data? How would I go about doing that with a curl command? I can pass the query parameter within the URL, but that's not what I need. I would li...