I just noticed that I checked out a workflow 3 months ago. The problem at that time had been solved by changing a Business Rule. The workflow wasn't at fault at that time. I don't remember what changes I have done to the workflow, so I don't want to ...
Hi guys, i have glide ajax script and it works fine, but I have a problem with reloading form from script include, or in ui action but after glide ajax finished, how is it possible?
How to enable Doer Checker process in Incident and Change. Doer/Checker: When this is enabled. Below fields should populate. Doer: Free Text Checker: Free Text Doer/Checker Comments: Ticket can be closed only when these 3 fields are filled out.
Hi Team, After update the record i want to give info message and i want to reload the page. Client script:- c.save = function() { c.data.action = "save"; c.server.update(); window.location.reload(); // c.location.href=c.data.link; }spUtil.recordWa...
Hi, I have two fields with same name (company) one is reference field another is string field.Based on some conditions i need to auto populate reference field value in string field. condition: 1. if company field(string) is empty: what i chosen in co...
I'm working on my portal currently and was wondering if there is a library of icons, font icons, and images available in the ServiceNow software that I can easily browse through. It'll help with the portal design buttons/links, etc..
Hi, I am writing a background script. From that script Can I create a new word document and that document should be attached to a record through background script.
Hello All, On survey form, we have a question which is a reference to the incident table. where we have to display incidents only requested for and opened by is logged in user. It is mentioned on ServiceNow docs page that for reference type ref quali...
Hi Community, i have a little UI-Action, wich exports my Cases and sets them from one state to another. As I am moving to Orlando, my UI-Action does not work anymore and I have no clue why. Can you please help out? The Error: The Code: function do...
Hi, I need to set up an interface between ARIS (Software AG) 10.1 and ServiceNow. This interface will send from the CMDB, the CI updated to ARIS (SaaS). Has anyone already set up this type of interface, otherwise how do I get started? Thank you in a...
How can we do a health check up of service now instances??
How to rollback the changes committed through 'Pull' Operation from the Parent Instance in the Team Dashboard. There is an option to revert changes for an individual object from selected version to current version. But I do not see any option to reve...
So, I have a UI Script that I'm pulling onto a form.When I pull in this UI Script, I can't do anything on the form at all.The console debug (log) area shows:Here is the UI Script code, and hopefully someone can see what's messing with ServiceNow's "f...
Hi good people I’m hoping one of you maybe able to help with this I need to force change a value of a before sending a payload Here is an example of the payload, var = body represents the below. The below string to find an update is "customfield_103...
I'd like to pass a sys_user GlideRecord object to "gs.getUser()". Is that possible? For example, in a script include: var u = new GlideRecord('sys_user'); u.get('92ece4dfdb3dd41084cc74b5ae9619d7'); if (u) { if (gs.getUser(u).isMember('Service Desk'...