Hello, I would like to add some kind of icon next to the question/label of a variable in a catalog item. I saw addDecoration is the method for this, however I have a doubt it is working in catalog items. So my question is: can we use addDecoration in...
I am having issues with a knowledge workflow. The approval is getting auto cancelled and I need to find out why. Is it possible to view a workflow in progress similar to ability available in a requested item? Would anyone know what would cause a kn...
Hi All, I am working on a widget for the service portal. I have server-side code with a REST message that I want to execute with ng-click. But my requirement is that server-side scripts should only run when some action is performed on the client side...
Hi everyone, I am working on some integrations with ServiceNow. I have a requirement in which I need to check if there is an update set uploaded in the ServiceNow instance. I want to know if a Rest API is available to fetch details of already uploade...
I'm trying to add an cc email script on my notification where I have to add the assigned to of the task of the ritm but it doesn't work. Can you tell me what's wrong in my script. Thank you so much. Appreciate you helping me.
Someone has made some changes to my workflow i can see who is that person but still i want to know in which workflow activity he has made the changes , how can i get this.
I have the requirements when a change is made to the ticket. (Comment or work note) this should be sent from SNOW to an external system. Either via webhook or to a defined REST entpoint in JSON format. How do I do this?
When I create a "Container End" variable, the variable is auto named to something like "formatter9", etc.Is there a way to create a meaningful variable name rather than end up with an auto named variable of type Container End? -G
Hello Guys. I want to use sn-record-picker to filter the value of state but the display field show all the record of state and it's repeating the value. I want only to display this 4 "Requested, Awaiting Approval, Closed Complete, Approved " Please ...
Hey there, I recently was being asked by a client how to setup OAuth2 authentication for ServiceNow web services integrations. After searching online, I couldn't find anything that's straightforward to explain the configuration/test process. So after...
Is there a way to have a pop-up message appear after a record producer has been submitted. I am currently using the 'gs.include("FormInfoHeader");' to show a message at the top of the redirect page, but feel this could easily be overlooked. Ideally...
Hi All,Is there a way to get the incident number in record producer during submission.I need to display a message(alert or addinfomessage) with Incident number to end users when incident is created from record producer.Thanks,Maddy
Hi All, When i am running the Rest API its getting below error, but its working fine in the Postman. Please help me how to avoid this error Error: - org.apache.commons.httpclient.ConnectTimeoutException: The host did not accept the connection within ...
Dear, In a business script I need to check the Status of conference call in table conference_call.This status will be updated automaticaly by Notify.As I am not receiving an event when status gets updated, I need to make a kind of pulling on the tab...
Where can I find all the valid query parameters and how can i use their ? For example: sysparm_query, sysparm_limit,sysparm_display_value
