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Resolved! Cost Centre Table Query.

In the Cost Centre Table there is Manager field, where some managers are Inactive.Need to Prupose a solutionwhenever an user record becomes inactive,identify and report all the areas where it is still used (cost center manager, other approval groups,...

Multiple reports in Single email?

I have Created 3 reports.(Report A,ReportB,reportC).  and i have Written 3 different email script ( script a,b,c)to show the Result in the Table method . How can i send these 3 different reports in the single email? can you suggest me with your ideas...

instance by Tera Contributor
  • 1643 Views
  • 15 replies
  • 4 helpfuls

Record Producer to set value in table

I am trying to set a value in the destination table of where a record producer is sent. I tried within the script part of the record producer and also catalog client script but neither seem to work. I am not sure which option is better. I have tried ...

Elizabeth26 by Tera Contributor
  • 2200 Views
  • 17 replies
  • 0 helpfuls

Resolved! Populate usernames in to a list collector

I have an onSubmit client script with which I'm trying to pull the list of usernames from a cost center entered by the user, and populate those names in to a list collector. The script kind of works. However in the ITIL view I'm only getting 1 entry ...

UI Action - How to show translated names for this action

Hello everybody, I use a UI action and I would like to specify the displayed name of this action depending on the language of the user("the name of the button"). For example: "Close Incident" in English"Schließe Incident" in German"Fermer l'incident"...

Resolved! Record Producer - If Country = .... Cities are... (UI Policy)

Hello,I need a suggestion of how to do the following:I imported a database of Countries and Cities.  I need to create a Catalog Item (record producer... already created). I have 2 tables where the data is stored (Country_Cities)The table is something...

AngelP83 by Giga Guru
  • 873 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to Toggle Form Tab to Active but Not Hide

Hi How do you toggle the tab to active but not hide based on the dropdown selection? if the Status =  planning then toggle the tab to Planning tab but do not hide the other tabs.  Client Script codefunction onChange(control, oldValue, newValue, isLoa...

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Spaceballs by Kilo Sage
  • 1378 Views
  • 4 replies
  • 4 helpfuls

How to import time cards to time_card and time_sheet tables

Hi All, We have a requirement where one group of users will not be entering timecards via Time sheet portal. Instead they are asking us for a template where they can fill their time and send. These records state can be submitted/Approved. 1. Some rec...

Talya by Tera Contributor
  • 1359 Views
  • 8 replies
  • 0 helpfuls

How is expense line record created in servicenow?

Hi Community,On project form when we create resource plan and time sheet is filled by the resource, a expense line record is created.I had found one BR: Create Expense Line, which is not the same because the short description set by this BR is differ...

Drishti by Tera Guru
  • 1806 Views
  • 4 replies
  • 1 helpfuls

Resolved! Update Historical List Data in a Background Script

I normally update historical data in background scripts when necessary.However, this one is not working as I'd like. I have an old field which was a list field. I have multiple random combinations of values.I want to move the data into a new table an...

Elizabeth26 by Tera Contributor
  • 1782 Views
  • 12 replies
  • 1 helpfuls