I am trying to add group on email notification using email script. but it is not sending notification to group members.Please refer the code and suggest me : (function runMailScript(current, template, email, email_action, event) {var ritm = new Glide...
Hello Community members,I want to create a BR (client callable) for a custom dynamic filter option 'Not one of my Group', which displays only those records of which loggedin user is NOT a member of.For this I tried below useful article (refer URL- @h...
Hi All,Need a list of specific record - in cmdb_ci_server table - we have some number of servers & under those server records we have a tab of Application Services at the bottom which has no records.So need to get a list of those servers which has n...
Hi All, I have a requirement where I need to delete the inactive users from assignment groups. Also After deltion I need tocheck if the user is still present in grp member table then give error else it will give the records in excel sheet .For this I...
Hi,I am new to this SNOW.I am looking for help in REST API solution where I can fetch all the change requests of assignment groups which are aged ( crossed the schedule date) and still not closed in servicenow and in the output response I can get th...
Hi all,I am creating a catalog flow in flow designer and I need to configure the ability to set the "assigned to" field as "mandatory" for a catalog task I created, and then auto assign this person to following tasks that will be created after too. ...
Is there a way to required a true/false field to be true in order to close a record?
1. We have a requirement of navigating from portal to Agent workspace upon clicking of a widget. A parameter 'Region' has to be passed to the URL of the agent workspace dynamically. Based on that, the lists in AW should load dynamically (their query ...
Hai All,I have the business requirement that, when the user clicked on the chat bot virtual agent,i want to populate the welcome message as (Hallo {user name}) ,and open tickets as well. please suggest me how can I Change it .Please help Me on this.e...
I'm Populating MRVS value if the MRVS value is empty it shows : There is a JavaScript error in your browser consoleIn Console : Unhandled exception in GlideAjax How can we fix this error?The client script I have written is below-function onChange(con...
Team, I am in need for UI Page development for button tag.I had requirement for UI Page display where need buttons to execute the Script include.It would be very helpful how to call script include by passing parameters in button tag
Dear Community Members, Can anyone please check what's wrong here, during testing on reports not getting desired results to provide group names as filter condition (here dispalys- 'All>Assignment group is (empty)'- Screenshot attached) & their associ...
Hi, I have created a new table new_line_of_business which contains a reference column lob_name to another table (cmdb_line_of_business) which has names field. Now, in a catalog item, I have a variable 'lob' where I am referencing the new_line_of_busi...
In virtual agent, the case creation on HR services should change based on the logged in user's home country,is that possible? how? Example: So if user is from India the HR service should be General Inquiry or if user from US the HR service should be ...
I have created 52 Variables on a Record Producer and 31 UI policies. I wanted to reduce space between a Rich text label variable and Multi line text. There are many variables with UI policy conditions between those two. I tried setdisplay() and setvi...
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