Hi all, I'm using a simple list w menu widget to display the logged in user's active incidents. The list displays perfectly and I've set the limit to 5. After 5, it displays View All. When I click View All, it is navigating to another page then displ...
Hi, We have created the new table in the application scope with interaction table extends. Here, we would like to add and display that table in the agent workspace view. How can we display? Please review the following screenshot. We have to add the...
Hi, I have a requirement where i have to append the dollar symbol on a decimal field. I cannot use a currency field due to certain restrictions. The dollar should be ever present on the field, ie on load and even when the value is entered in the fiel...
Using the report widget and adding a list report I get "List chart is not supported in Service Portal widgets. Please use Simple List widget instead" I'm looking at the Simple List Widget and I don't want it to look like this: I want it to look like...
Hi. I would like to hide a section if the user has a specific role. I currently have a onLoad client script that checks for If (g_user.hasRole('x_475000_help_desk.end_user')) { ' Code to hide section } The hasRole() works only if I pass in the full r...
I have scripted REST API for outbound calls , but don't know how to schedule it thru Scheduled Jobs ?
Hi Team, I need to migrate date from third party tool of client to ServiceNow alongwith attachments. Can you guide me how can i integrate and get the attachments? I also read about box integration: https://docs.servicenow.com/bundle/orlando-serviceno...
Hi All, I have a need to hide a UI Action on a form if the user is coming form the Service Portal. Easy enough to do I thought, I would add a new parameter to my link that indicates "portal=true" I pull the value out of the URL and if it's true, I...
HI ,Is there a way I can use system properties for links in Notification body. We do not want to use the hard coded links as these might change time to time.Please let me know if it can be done.I have notifications with email scripts which is display...
In my approval workflow I need to check to see if the approval has already approved (they may have been a part of a group that has approved in an earlier step). Seems like this would be pretty straight forward but I can't get it to work. Created an ...
Hi, We are designing a solution where category and subcategory should be autopopulate in Incident record producer on basis of short description. I have created a client script and it can be done by hard coding keyword and then setting category and s...
Hi There, Can any one help on how to move the workflow from one instance(a) to other instance(b)? Note: I dont want to move the workflow by updateset and I know as per best practice we should move via updateset but I want solution via xml only. I hav...
Hello all, We are implementing an integration using REST Api ,and in that we are having the same end point but different Authentication Keys for different region,so how can we set them dynamically so that it load all the data from 2 regions. Currentl...
Hi A client has an interesting requirement where I need to extract data from PDF files attached in the inbound email. I looked through the community, but i didn't stumble upon any related post. We do have GeneratePDF util, but that will help to gener...
Good afternoon SNow community! I am pretty new to SNow and Very new to Domain Separation. I have described my issue below. I hope one of the experts can help me out. Domain Separation is Not working quite as I think it should based on all of the Doma...