Version: NY Has anyone got the inbound email trigger for flow designer to work? What I want to do is catch an inbound email from a specific user. The user and e-mail address is known and is going to be the same every time. The flow skips the email a...
The below script is not working as expected. The variable longDateTime should print value as "December 31, 2019" but it is printing as "December 31, 2020". var current = new GlideRecord('proc_po'); current.addEncodedQuery('u_amat_poSTARTSWITH44004752...
When creating a new Sprint (for Agile 2.0 or SAFe), the Team (assignment_group) is read only. How am I supposed to set the Team/assignment group? I found this is new to Madrid or NewYork via dictionary overrides on rm_sprint and sn_safe_sprint assi...
Hi friends, I am trying to setup service portal announcement in two languages. When I create a new announcement, (service portal -> announcements ), I get only room for 1 paragraph. And I would like room for 2 paragraphs, 1 for french and the other...
Hello ,I am trying to upload an attachment to an ticket using below JAVA code. String postData = "{\"table_name\":\"u_portal\",\"table_sys_id\":\"091feee8ab18110c778\",\"uploadFile\":\"/ServiceNow_Rest/src/com/servicenow/integration/upload1.JPG\"}"; ...
I'm using the 'state' field on a custom table that extends 'task'. I've got a Business Rule that changes the 'active' field to 'false' when the state field is '12' (the value). However, as soon as this happens, the 'state' changes to '3' automaticall...
We are seeing a difference in search results behavior from our Service Portal homepage (/sp) between Knowledge Articles (KAs) created with the 'standard template' and Knowledge Articles (KAs) created with the other templates (Ex. 'FAQ'). The KAs crea...
Hello,We are setting up an SCCM configuration and we have pulled our data into Service-Now via the Mid server. We are in the process of testing the process and one of the issues we have is we would like to have is the mapping from SCCM to Service-Now...
Hey everyone. Still fairly a noob in ServiceNow. Just when I finally think I'm getting the hang of GlideAjax, I run into another problem! Basically, what I'm trying to do is get the in stock status for my catalog items. I now understand how I can get...
Hello, I have an OnLoad client script that uses a script include to check if a table has a record that meets specific conditions. if there is a record the client script should do nothing. if there is no record it should set the pay_period_status fiel...
How should I change color of the border of the current field from blue to yellow .Please let me know the navigation of how to change as well Thanks Meru
Hi All, Need your help on how to call the UI Macro in Server Side Scripting? - Thank you.
The following script returns the values I have put as comments. Can anyone help with the correct syntax to have getAggregate return 832 like getRowCount does? var gr = new GlideRecord('incident'); gr.addQuery('active', '=','true'); gr.addAggregate('C...
Hello, I have record producer with 2 variable sets. I need to decide whether to show the second variable set based on the value that is entered in the first variable set. I assume that a UI Policy or a client script should solve this issue, however, ...
Hello All,I want to ask whether is it possible Content within a knowledge articles being visible based on roles.For example one team would see one part of the knowledge article based on their role. I could not see that part of the article because I d...