Hi. I probably changed something, not sure. Our Portal uses AI Search, but our development instance has a different view from the Production instance when we search for things. I was looking into the AI Search applications, and Faceted widget, I don'...
Hi Experts, we have requirement to set the default value to a select box and make it readonly when the check is unchecked.and when the check box is checked then the we need to diplay the list of choices to allow the user to select. I have create and ...
Hello,I'm trying to copy an ATF - Normal Type Change Request Workflow so that I can make changes to the ATF steps to fits our use cases. However, I'm running in to "Unexpected error" (See attached). Could some please provide suggestions on how to ...
Can Admin role allow to update data points/description/notes in a closed incident? is this possible?
Hello All,when a we changes the HR Case state to Closed complete the case record shows as complete and state changes back to work in progress.The state does not change to closed complete but 'Ready' when the we tries to close the case using the UI bu...
hi, I want to know if there's a specified column for Users to put their feedback in, after the ticket is closed/ resolved in the incident/request tables?if no such column is provided by default, we can create a 'text' column in the incident/request t...
Hi, I have a record producer (which triggers my workflow) with a "single line text-variable" called emailaddress. In my workflow, I want to send a notification to the value entered in the emailaddress-variable. Is this possible through the Notificat...
I m getting error while inserting the records from source table to target table. Some records went sucessfully to target table, but for few records i m getting this error "error during insert of "table name"".
Hello,I have one requirement on scripted REST API,I have one resolved incident here i need to Reopen that incident using scripted Rest API, so how can i achieve this can anyone give me the suggestion to get the solution Thanks
I have created a schedule trigger flow which will run and send email reminders based on the lookup done on approval table. Now in the approval table i have created 2 fields named number of reminders sent of type integer with default value of 0 and la...
There are some problem records whose slas are running since there are no stop conditions met. please help me with a script to glide those problem records and update their SLAs status to cancel.Thank You in advance pradeepksharma
Hi. I'm try to filter in the 'Time Worked' table as I have some 'empty' values. However when I try to exclude these it still leaves some in - see screenshot below - why is this?
I have a variable that is hidden on the RITM but is visible and mandatory on the SCTASK. The user selects yes or no and if the user selects yes the workflow should move on from the wait for condition. After doing some research I realized that the wor...
Hey I am working on making a notification being sent on a specific time.I have created a field "u_end_user_follow_up" which automatically populates the field with Date/Time 5 days after a task is set to "Pending". I was then looking at this https://w...
Hello, I am trying to make fields attestation and attestation group readable only when the state is attested. However, when I applied UI policy is not working. The only thing that seems to be working is the data policy(used as UI policy on clients). ...
