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Resolved! OAuth Email Account - Authorize Email Account Access failed

Hi experts We are currently trying to set up OAuth for the email account. We have done all the steps as described here (Configure SMTP and IMAP email accounts with Microsoft Office365 using OAuth2). Unfortunately, we are not getting anywhere with the...

Dominik9 by Tera Guru
  • 3859 Views
  • 2 replies
  • 1 helpfuls

Difference between client script and business rule

Hi,What is the difference between client script and business rule apart from the one that client script runs on the form and business rules on the database. Suppose I have a business rule which prints a message when one field in the form is empty and...

Portal: how to overwrite Theme CSS?

I'm having this in my theme CSS for different portal pages: div.page, section.page {  height: calc(100% - $footer-height) !important;}  the pages have 3 containers. Some are using a footer, some not. For the pages with footers, it's working good. But...

Resolved! client script to check 30 days from current date

I have a Select box field "Typeofinterface_interface"  were we have 2 choices :"New" & "replacement" for that  and a  Date Field :" lis_golive_date ." When user select New in the choice , if the user enter  date, Date cannot be less than 90 days from...

RudhraKAM by Tera Guru
  • 4721 Views
  • 7 replies
  • 0 helpfuls

Resolved! Tenable connector s.o for assets

Morning all I have just configured the tenable connector app and tenable for assets. wondering if anyone has had any user experience with the app as the documentation is alittle wooly and not very helpful. Successfully configured the app and have con...

CandyDee by Kilo Sage
  • 1552 Views
  • 8 replies
  • 2 helpfuls

Reports exported to Excel must show Hrs/Min/Seconds (S)

I have a issue when reports exported to Excel with date/time fieldsthis is a report when i export to excel i received:you can see the difference of date/time fields in both images Question is how to be able to export the file to excel format and have...

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doanh by Kilo Contributor
  • 7424 Views
  • 9 replies
  • 5 helpfuls

Resolved! Help with OnLoad Client Script with Currency Field

Hello -  I am working on an OnLoad client script that checks a currency field, and if it is the default of '0.00' I want to set the background color of the field on the form to red.  I have checked around community and found some examples and based o...

jlaue by Mega Sage
  • 1965 Views
  • 7 replies
  • 6 helpfuls

Resolved! How to add clickable URLs in comments

Hello , We have this comments field which is of Journal input type on form, with this field we communicate with end users, Currently this field is not useful to send clickable links, just the text could be sent but sometimes we would need to send the...

Spandana P by Tera Contributor
  • 6205 Views
  • 8 replies
  • 5 helpfuls

Resolved! Trying to rename the order now to submit

Hi,    I am trying to rename the order Now to SUbmit for particular catalog item in scoped application and global app (kingston) I tried in many ways in catalog client scriprs but it hasn't worked. can anyone plz suggest on this 1. var orderHeader = ...

chsandi by Kilo Contributor
  • 2838 Views
  • 4 replies
  • 9 helpfuls

Resolved! bringing images from 3rd party applns

Hello,   I am bringing 3rd party applications images to ServiceNow. THis is the code I used. I can see attachments in the table (that extends import set row).However when i try to open, it is showing the file extension is not supported to open the fi...

My Approval Tickets

As an approver, I would like to see all of the tickets that I have waiting for my approval and all of the past tickets that I have approved so that I can refer back to them when needed. Add history of tickets to the My approvals section of the portal...

srinivas G by Tera Contributor
  • 1135 Views
  • 5 replies
  • 0 helpfuls

Resolved! Disable interceptor for Change Requests.

I have a request to disable the interceptor for creating change requests.   We edited the Change|Create New option in the Change module and set the Link Type-Arguments to change_request.do?sys_id=-1.  That worked and clicking on that menu option just...

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