How can I set a custom main header in ServiceNow for a notification that would be spent for a specific task creation? I saw some solutions for a business rule to attach a custom header, but I wasn't sure if this would result in the header being appli...
All the approvals in Serivcenow should trigger and notify users in MS Teams via now Virtual agent. Note: Not to a channel but via Now virtual agent, we already activated Now virtual agent in our instance. Please share any documentation, on how to i...
Can you guide on how to join tables using database view in servicenow ? We are trying to join tables as below into one database view , can we create two joins and then add into one - how ?: 1. asmt_assessment_instance2. asmt_metric_result3. task4. s...
Hello community, I need to create an autoincrement field in Asset table. I created new record in Numbers table [sys_number] and Before Insert Business Rule with only one line (I have more complex logic for numbering, but for this example it doesn't ...
I have a very simple widget and I can't get it to display properly. I know I'm missing something basic, but I don't know what it is. HTML <div> {{::data.text}} </div> Server (function() { var tocArt = new GlideRecord('kb_knowledge'); var returnValu...
Hi, We are trying to develop a custom component and followed the documentation to get the custom component development started. As of now the components is very simple and just displays a welcome message no additional component used on top of what t...
Example: In virtual live agent, if 5 users are in queue in Live Agent Chat queue then I want display message as followsUser1 : You are next in queueUser 2: You are 2nd in queueUser 3: You are 3rd in queueUser 4: You are 4th in queueUser 5: You are 5t...
I have a business rule on a table that runs what we can Service Requests. The rule is working, but it's canceling all of the running flows (Not the desired results). I want it only to cancel the context of the changed record. The business rule is s...
for catalog item, we have a variable called "do you need data migration" (yes/no) values, whenever user select Yes, want to display pop up message like ( Please use this link for one drive setup "www.google.com" ) so when he click the link the page...
HI Team, I want to check the condition in onbefore script of a scoped app with conditions, if the source field does not contain "vplex" field or the source field is empty we have to ignore the record. the code is working for first condition but it is...
Hello team I have a catalog item with a multi row variable set (mrvs called contact). I need to populate 10 record from contact (customer_contact) table.I want to populate this MRVS onLoad. I have built the following script include to get the data:...
how to show name of user
Hi, I am trying to prevent from specific users to see articles in KB by using their exclude and include Account. The goal is to let them see only articles that their account is empty, or the user's exclude account is not in the article's account. Wha...
I have two variables 'Model' with more than 50 choice list values, and another values as 'Spare Part' with more than 200 choice list values need to make Spare Part field dependent on the value selected in Model Field. I know a way of doing this by c...
Hi Team, In flow designer, while adding stages, I added 3 stages by mistake. Whenever I try to add a stage, I see two every time. How can I delete these? Also, how can I set the stage as waiting for approval from the flow designer to the RITM shown o...
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