Hi, I have a requirement to allow members of a specific group to edit fields on a closed record. By default fields are set to readonly on closed. I've tried doing the display BR + onLoad Client script & scripting a UI Policy & ACLs but nothing is w...
Hello Team, @Chuck Tomasi @Ankur Bawiskar We want to do a "GET" call from flow designer's REST to a 3rd party tool to extract data , process and then insert the same into servicenow. What's the best way to do this , either save the response as an ...
Hello, I am facing issue with 'CSM Configurable Workspace'. I need to setup 'Agent Assist' such as it should search for 'Catalog Items' but it is not able to search catalog items. However it is working in 'Agent Workspace' but not in 'CSM Configura...
Hello , Im getting [code] and [/code] while fetching latest worknotes alone through email scripts. (function runMailScript(current, template, email, email_action, event) { var fieldName = 'work_notes'; var rec = new GlideRecord('sys_journal...
Hi All Experts. I am trying to connect to Maria DB to insert rows by using mid-server. There are just import data examples using JDBC Connection from other databases. I am going to use flow designer, but I think that I need to set connection & Creden...
Good day team First off - I'm very new at Service Portal. We're very late adopters on this matter. I was hoping someone could direct me in creating widgets/pages(?) for icons on the landing page for Portal. Here is a mock-up of what I'm looking to do...
I need to set some values from the console in this process I have used something similar on the same form and works great: document.getElementById("s2id_sp_formfield_subcategory").value = "Car Hire"; The above was a text field. I have a reference var...
How to communicate within two widget, I have done some POC. Writing small example to understand the way of communication within two widget.If You hv found this helpful, guys please vote
Have a scoped app that I have a List View configured, the the list has the Requested by field with a link to the user record. They can click on that and go to that record. They don't have rights to modify, but just viewing the record could be bad. ...
What is requestorcontext and requestorid in setRequestorProfile(requestorcontext,requestorid) in RESTMessageV2 API? How to use it, can someone give an example?I have a situation where i have to dynamically change the end point and...
Hi All, We have an Escalate button on the "cert_task" table. It is using "GlideDialogWindow" and rendering the dialog containing the UI page. My requirement is to create a new field called "Escalated By" and populate it with the user name who pressed...
Hi team Using Scripted REST API Outbound integration is possible if possible please guide me Thanks and regards
Hi All, I want to auto populate requestor location details like city, street, country on the catalog form based on the requestor select in requestor field. There are three fields City, Country and Street on catalog form where i want to return these v...
We have a table (cmdb_ci_appl) where there is no Display value. we have a catalog item in which we have a reference field, on selecting the 1st field we need to populate the 3 other fields. How to set the app ID ( which is highlighted) upon selecti...
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