Resolved! How to create group via script
When a catalog form is submitted, how can i create group with the name mentioned in "group name" field.
Forum Posts
Help in UI page, values to be passed in Processing script
I am new to UI page , Below code is working, But i want the data to be updated in Server side[ processing script ], PLease help me how to do so <td style="width:25%"> <g:form_label> Select CI: </g:form_label> </td> <td style="width:60%"> <g:ui_...
Resolved! Intercepting lists
Hi!, I have a requirement to intecept a list of records (custom table), essentially I need 2 modules: 'All records' and 'Open records'. But my records can be of different categories (almost 20) and I need to create an interceptor on these modules tha...
Modal Buttons
Hello, I've created a modal with some custom buttons. I want 2 of the buttons to redirect to other portal pages when clicked on. Modal currently looks like the below: buttons: [{ label: i18n.getMessage("Back to Item"), cancel: true ...
How to change the repository that a studio app is linked to?
I currently have a custom app linked to a github repo to back up the code. I want to change to repo that the app is linked to. When I go into studio and click source control and edit repository configuration, it doesn't allow me to change the URL to ...
Maintenance Window
Hi All,I would like to know what is the purpose of a Maintenance Window ?Today in SN if a Change Request is scheduled outside of a Maintenance Maintenance window it shows up as a conflict with Type of "Not in a Maintenance Window" I would like to sho...
Resolved! Revert UI Action to Out-of-the-box
There is an out-of-the-box UI Action (CSM) that a previous developer modified. Because it was customized, when CSM is updated, any OOB changes to the UI Action are ignored. I'd like to revert the UI Action back to the out-of-the-box version. My quest...
Resolved! How to check if user id is available in sys_user table via script
We have three fields in my catalog item . List of user(multiline text), user available, user not available. When end user enter bulk number of user_ids with coma separated (Eg: userid01,userid02,userid03,userid04,userid05,userid06,...) i should sep...
Hide Info Icons beside reference field.
Hello Experts, Using ACLs I have made few reference fields like opened by, caller, and affected user read-only for users who has specific role, And now I want to hide the "info" icon and "show related incidents" icon marked only for users with that ...
Need a way to apply direct filter to the related list
Hi, I need to apply a filter on related list and I've created the relation between the tables using 'Relationships' option in ServiceNow. Here is my use case what I'm looking to filter the records. step1: We have a column called TransdtThru, I need t...
Resolved! On click of URL (email id) redirect to the New email in the outlook app
Hi Community, Need to open Outlook with the email id (abc@eg.com) as shown in the screenshot. This requirement is on the wizard panel of the change management. Please let me know how is this possible.
Request for Service (RFS) Module in servicenow
Hi everyone, I am working on improving RFS Process and discovering if there are any ways on how to automate it in ServiceNow. Current set up: We have supplier that have their own platform for RFS which we are using, but this platform has very few ent...
Resolved! How can I generate a notification from a UI action button?
Hello, I am trying to set up a new UI Action called 'Send MTI Notification' on our incident form. When this button is clicked I want it to generate a pop-up window which contains the exact information that will go out in the email notification. Once ...
Service Portal Icons Layout
Hi Guys, Hope someone can help/direct me in a correct path. I have a service portal where i have a cloned icon widget which is supposed to be display if the user is part of a specific xyz AD group. Now what is happening is, when user who are not p...
How to redirect KB article from notification
HI, I am trying to redirect the KB article from notification. How can i do that? I tried multiple ways but it is not redirecting. Kindly help me please. Notification is on Table : Knowledge Feedback Article Number: ${article.number} // here it shou...
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