Resolved! Uninstall MID server
Hi all, I have installed service now MID server. Now I want to uninstall it. "UninstallMID-NT.bat" in bin folder has been run and it just uninstall the installed instance of MID server. How to uninstall this service?
Forum Posts
Resolved! formatting additional comments in notifications same as in request
when additional comments are added with spaces, example additionalcomments1 additionalcomments2 additiinalcomments3 in the notifications when these are displayed it is coming in the format Additional Comments: additionalcomments1 additionalcomments2 ...
Resolved! Inbound Email Actions without a watermark update an incident.
Hello All, We are working with another company to monitor our servers and share incident information via email. They have their own issue tracking system. I have an inbound script that will create an incident by parsing the subject line and email bo...
cab workbench - inviting attendees
I have install CAB workbench - set up meetings but cannot understand 2 things : - 1. The iCalendar invite - I cannot see where I can view this - some of the invitees seem to get an Email - but not all. Can anyone explain this? 2. In individual meetin...
Resolved! Database Encryption Support
How to use Database Encryption within serviceNow?
Resolved! Unable to resolve target record, coalesce values not present
I'm working with a friend and we are trying to learn rest by dong an incident integration between our personal dev instances. In my dev instance I have created staging table by going into System Web Services > Inbound > Create new. When I created i...
Resolved! Inbound mail script to check for attachments
Hi , Can someone please help me to fix the below inbound mail script code. Below code is written to verify whether the inbound email has attachments or not.If there are attachments then we have to setValue on a task and trigger an event. If not we ha...
Resolved! current.canWrite() function checks table level acls only or both table and field level acls?
current.canWrite() function checks table level acls only or both table and field level acls?
Resolved! How do I hide attachments at the top of a form?
We have a form that users will likely add several (up to 10) attachments. I've added the Attachments related list to the form and don't want to also clutter the form with multiple attachments. I'm NOT talking about the attachment paperclip icon, but ...
How to assign users in Approval-User activity through script
In my workflow, I need to assign to approvers based on user region. I tried implementing this through a script in 'Additional approvers script'. But the workflow Approval-User activity being skipped when I try to assign approvers to answer array as s...
ATF: Set field values using a Server side script to a catalog item.
I am trying to set field to a catalog item using a server side script. Catalog name: Onboarding. i am trying to set the fields "Type of facility access" and "Type of it cluster" which is dependent on the "on boarding location". PS: I am new to scrip...
Resolved! How do I call a global "This application scope only" script include from my scoped app
I realize that because script include SLACalculatorNG is in the global app, and its Accessible from value is "This application scope only", when I try to call it from a business rule created within my scoped app via the following script lines:var sla...
Resolved! UI Policy on Widget in Service Portal
I have imported a custom table and widget to use appointment scheduling. It has the ability to show Description field that will be placed on the catalog task once submitted. How do i get the description field to be mandatory on the widget within Serv...
Resolved! Try/Catch in SciptInclude/ClientScript
Hi, I was wondering what best practice for try/catch is. I use a try/catch block in my Script Include wrapped around a REST message call. I parse the REST call return for the REST Message Body and REST Message Status. If the status is not a successfu...
Resolved! Require template to gather CMDB Data from the Client
Hi, I need sample template to gather CMDB data from client, presentation deck, any document related to setup CMDB from Scratch would be help. thanks Mahesh