When I set the write rule in the ACL rule of a model to not pass by everyone, why are the fields in the new form not editable? At this time, I have the create permission of the current model. But when I set the create permission of a field, the field...
Ahoy, we are one of the numerous tenants on an instance and our users are complaining that some lists take too long to open (30-60 sec per page load). Proper indices are already in place. The fact is that our affected tables inherit from task and the...
Hello, We are exploring the use of custom apps, i am following the tutorials on how to use UI Builder and i am wondering how we are supposed to move the modifications done on dev environement to test / prod. Normally this would be updat sets, when co...
Hi experts, @Ankur Bawiskar @Jaspal Singh @Maik Skoddow @Anil Lande @Sandeep Dutta I want to store the selected value in a catalog variable. how to do this??????????? means how to pass this value(it may be multiple value) in the client script. and t...
Hello folks! I would like to ask you for help with this - I need to create approval from members of Change Manager group when anybody creates a new Change with model "Normal large" and set Approval to "Requested". I found the script below and I am ab...
Hi All, Through rest message i am sending the payload like the below mentioned pic to the endpoint. Instead i need like once when the P1 incident got created the field value of ci, short description,,, should be sent to the endpoint dynamically. Can ...
Dear experts, Is there a cheat sheet or reference which lists ALL the commonly used global objects - like gs (Glide System), g_user, etc. and MAINLY where to use it? For example - this article in SNGuru tells about gs and g_user - likewise I need i...
Hello, I'm trying to use Mapping Assist in the Transform Map step to map source fields from an Excel file onto target fields in a target table called Authority Document in ServiceNow. This target table only has field names and no existing records. H...
How to hide a annotation through UI Policy. or Is there a field type only to display the label or text. so that I had set visibility through UI Policy
Dear all, I met a question about activities in universal_request.list and incident.list. In incident.list, I only have one comment: good The system shows this record is the primary ticket for UR0010033, then I click on it, and add some comments: Bu...
First day on the job working with Service Now so I am needing a tad extra guidance. I am in the Service Catalog learning my way around and creating some variables. In one of my questions, I am giving the user a multiple choice question they answer ...
Why I can't see the flow execution detail? what should I do? Thank you!
Hi, I've created 'Date' RTE Entity Operation on staging table in Robust Transformation. Its not converting the string date value from importset to target. In target I'm seeing empty value. Please help me here. Why date value to not populating in the...
I have a requirement that users can allow preferences for the support group they are required to get notified. OOB functionality is different where it allows notification from certain modules. So I have created a new field in related list of user pro...
Hello Guys, For the above approach we can use schedule job but my question, we want to check record by record suppose lets say we have 10 records which meets the condition( end date is exactly equal to 15 days from current date) then we must send 10 ...
