Hello Friends, Please help me to understand the approval process, When Service Request will be raised by a user attached workflow will add approvals to service catalog. From approval templates, I can see that Hyperlinks will come. But not able to und...
Once status of the Parent Task is done then one child task should get created. When status of child task is done then another child task should get created and it will go on and 6 different child tasks will be created and completed.
Hi, I have created an application in App engine Studio. I am not able to click the submit button as it is disabled.I published the app. I want to access the application from All menu as a module. What should I do? What is remaining for me? Thanks
Hi Everyone, We are trying to restrict users from retake survey using this business rule. But the business rule is not working as expected. Could anyone help me understand what might have caused the issue. The screenshot of the issue is attached. FYI...
Hi Community I hope you can help me with some ideas to solve this issue: We have this scenario: We are creating a record using an Inbound Email flowWe add the recipients in the inbound email to the record's watch listWe send a notification after we c...
I have a customize tab/section with fields in my Problem form and I want to put this in my Problem task for visibility. Is there a way to implement this? I would really appreciate help/assistance on this.
I have a deck of about 1,000 Q&As and flashcards to study for the CSA certification exam. The questions have come from: Official ServiceNow SourcesBooks ($)Udemy ($)Quizlet But as is often the case there is some bad or outdated information, in this c...
Hello All, Currently i am working on San Diego and freshly requested my instance , issue that i am facing is while creating a new incident Activity stream is present PFA .While once the incident is submitted activity stream disappears !! PFAHow can i...
I am trying to change the display for Currency field ( drop down value list) set as default display in servicenow.I want to change it from Currency Symbol (for e.g. $ ) to ISO Currency Code ( for e.g. USD ), as we use multiple countries currency and ...
I'm trying to link to another page ("Create Service Request"), in the current window, and pass the one required parameter ("deviceSysid"). I've not been able to discover the syntax for this. Do I pass an array, or a String, or an object? This page, w...
Hello all, I am seeing an odd issue today which I have never seen. 1. Created a story 2. Created a defect under the story Now, the story's short_description changed with the defect's short_description value. I did check the business rules or scripts,...
So I have created a data table widget using filter attribute in ng-repeat directive but the filtering is not working as expected. Im attaching a picture to explain the issue clearly. As you can see in this table there are different fields above diff...
Hey guys, I want to fetch the sysparm_collectionID from the URL which i am getting on client side and sending to script include , I dont know how to get that on script include please help Below is the URL i am getting on SI ( I need the sysid stored...
Hi All, We are calling table API from external source to Case(sn_customerservice_case), it is working as expected we are able to post text to worknotes field , but when ever we fill the consumer field on the form and calling the same API the it's not...
Hi We have change management approval and assignment groups. These groups are for change module ONLY. For example, Epic- Reporting & Analytics Approver. User should not be able to pick ANY change groups for Incidents How can I prevent users from pick...
