I have enabled the universal request plugin to create universal tickets. And, i enabled another plugin ( Universal Request: Advanced Work Assignment ) which will install universal request application in instance. But, here the thing is the plugin is ...
Hi ServiceNow Community! So I’ve been looking for ways to append a banner across the screen for government networks that lists its classification (unclassified, secret, top secret, etc.) along with the colored bar that accompanies it. I’ve seen a lin...
Hi Team, I have a catalog item with Yes/No as one of the field type. For this field we have also enabled 'Include None' option. I want to set the default value to --None-- in this case. I have tried below options in Default value of the field - Nul...
I have a source table that has multiple columns with multiple comma separated value. Target table can only have 4 entry for each user. 1.First I need to determine how many of these 4 entry need to be created for single record in source table. 2. If a...
Hi all, I am unable to populate two fields on Location (cmn_location) table using a Data Source and a transform map. These fields on Location(Cmn_location) are Life Cycle StageLife Cycle Stage Status The transform is running perfectly fine for oth...
HI All, In my code I am receiving a JSON package and one of the values I receive is a date time in string format. Example: "PurchaseDateTime":"17\/08\/2022 16:50:00", I am trying to assign this to a DateTime Field and my end result is always 2022-08-...
Hi Team, Client placing the .CSV format file in our MID Server. We need to fetch that data into Servicenow. So, please guide me how to do Flat file integration. As per some references I've created the below steps for flat file integration. 1) Created...
Hello I am getting the following error when trying to upload an excel file: The field: List of file extensions (comma-separated) that can be attached to documents via the attachment dialog. Extensions should not include the dot (.) e.g. xls,xlsx,doc...
I want to store temporary data in a remote table, but i need to fill the table from widget scripting rather than from a scripted definition. I have a widget that makes a restmessage call to retrieve data. I can display the data on the screen, but I ...
In our ServiceNow instance, we have some records called 'Capability Provisioning' records, which extends from the 'u_cmdb_ci' table: I'm wanting to create a notification if either the 'Provider' or 'Recipient' fields on a record gets amended and sen...
I need to send a file to AWS S3 from ServiceNow on a weekly schedule. I am trying to use the "Upload ServiceNow Attachment To S3" action which is under the "Amazon S3" spoke. However, none of the buckets are showing. The credentials attached to the "...
Hello all, I'm trying to get this one working but without any luck. I want to change the choice options in the Subtype field based on what the requestor will choose in the Type field. I have created a catalog client script for this. It should be ...
Hi All, We have templates created for incident table and whenever we select template field values are getting overridden (like assignment group) by Onchange client script. We have assignment group values set on incident template but assignment group ...
How can I change the redirection page upon clicking back or update button? By default, the approver will be redirected to an Approval list filtered by current date. This list includes records that are assigned to other approvers. I wanted them to be...
When filtering Incidents in a report one can filter on Opened (date). Then there are options to filter "on Last Month" or "on Last 3 Months". However I want to filter for the "Last 2 months". How can I do that? Meaning, I am now in April, and I want ...
