I need a good way to generate a list of users who fall into a particular user criteria. I know you can see the reverse of this, like see the different user criteria a user, or group, or location belongs to. Can anyone think of a good way to do this?
Can someone please let me know how can we show Requests, RITM and SCTASKs associated to a particular cataalog item to a particular group. We have written the below code in Business rule(run before query) but it is only hiding the list of RITM numbers...
I'm struggeling with some RegEx to filter out values from a text-file. RegEx is used in a custom pattern I've created, but I can't get it to match in the pattern. I've tried it on RegEx101 but I can't get it to match in the pattern.. Anyone here that...
Hello all, I want to create before update BR on incident when a new comment is added checks if user belongs to the Assignment group, if yes then set the field value. I come up with the below script but its not working. Any help? Thank you Condition...
Hi there, I'm trying to test ServiceNow Remote Instance Spoke in a PDI but can't find a way to install or activate the plugin. I'm following this guide here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0951925 And trying t...
Hi guys and girls .. I have a workflow, that requests approval, and then creates a catalog task if approval is granted. But i have been asked to include more functionality .. Basically, if the first approver approves, but then decides that this also ...
Hello all, I wanted to remove the image paste entry shown in activity , so i try to use the configure available fields, as below. But i have error not able to save after deselect the "attachment" , Please share how to resolve this, Thank you. But i...
Hi All, I had a requirement where , if the priority if the incident changes to p1 or p2 , then the incident should automatically proposed as Major incident . The functionality is working fine, but not working when assigned_to field is populated.Not...
Hi, I created 2 custom tables (u_sint_requests & u_sint_impact_analysis). There is a list field (u_Impacted_functions) in the u_sint_requests table that references the departments table (cmn_deparment). In the u_sint_impact_analysis table, there is a...
Hi Community, I want to edit the Service Catalog categories. Basically, I want to modify the way it looks and add different section/category there. I wish to add one more section here, but when I add it it's only visible to me and not other users. ...
Our team created a user group called HR Specialists that have the following roles: sn_hr_core.user_admin_litesn_hr_core.basicapprover_usersn_hr_sp.hrsp_employeesn_hr_core.hrsm_employee We also have a Business rule that triggers AFTER insert on the HR...
Hi All! We're using the Vulnerability Response and Vulnerability Response with Tenable Integration applications. I was asked to create a new CI Lookup rule, and I've done so, and it passes all testing. I have now been asked to re-apply the CI Looku...
Hi all, I found many topics about this problem here in the community, but none helps me. I have to create an integration and the GET, DELETE and POST method works, but when I use the PUT method to edit some users, I get an error. I got to execute ...
how can we configure 1st 2 variables of the single row variable set to be displayed side by side and remaining one below another for example : variables inside single row variable set : 1 2 3 4 5
Hi I am wanting to know how I can update a field on an existing target record when the record does not exist in the data source? How can this be achieved in transform script? Something like my pseudo code below: if (record doesn't exist in source && ...
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