We had a request to resolve an issue with a search that is tied to a Service Portal widget we created. The widget has a Search bar that is using angular js. It searches through the items on the page you're on. The gr query and pagination is happening...
I have need of a new UI action button located on the request item form (or task form, I don't really care which it's on) that creates a new task and copies all variable data from the RITM or another TASK and assigns it to a different group. I've got...
Good afternoon, I have a new table that I've built, Knowledge Tasks. This is an extension of the task table, and I have UI actions that create new knowledge tasks from incident, problem, etc. What I would like to do now is copy work notes and comment...
Hi I would like to change the css of the list component in UI builder.List View should be something like this@Brad Tilton :::Pls help! Thanks in advance
I've requirement to add users to group using catalog item in service catalog. I'm new to this please help me.
Hi,I need a document to be attached automatically to my change and problem request when user creates new change and problem tickets , so that user can download and fill the details in change and problem tickets. thanks
how can duplicate one catalog item
Hi All, In Virtual Agent Live Chat (in AWA) if end user initiate a chat for the first time and all agents in particular queue are available, so to whom the chat will be routed first. It will be in a sorting order by name of agents or is there anythin...
Hi All,I have a requirement where two variables in RITM and SCTASK should be editable only for the users who are part of specific group and should be editable by admin as well. Please help here.Thanks!
Hello, I have a Ui action button, when pressed it should take the date-time value from the clocked_in field and subtract the date-time value of the clocked_out field on my form. Then It should take the result, turn it into a string and then store it ...
I am having a schedule job which will run daily at 12am IST. When i manually use Execute Now, it was working as expected but not working at scheduled time mentioned I have kept Run as Global scheduler( time zone for Global scheduler is GMT so i conve...
i have created this flow that will assign the request to the request_for location service desk. if the requestor is from Toronto then it will assign it to the AV TOR group if from MOntreal then AV MTL group and so on.the issue i am facing, if the use...
UI Type= All. Below script works fine in servicenow(Kingston) but it's not working on portal. Field message does display on portal for a split second though . Any suggestions guys Thanks function onLoad() { var WTest = g_form.getValue('u_w_status');...
I am using the OOB Asset Loaner catalog item. There is a reference qualifier that is based on the asset function type of loaner, which is this: I am using the OOB Asset Loaner catalog item. There is a reference qualifier that is based on the asset fu...
I have created a custom table that extends 'cmdb_ci' table.After that i created a field in the cmdb_ci table. This field is not available for the custom table that i created in step 1.How to make it available to all the tables which are extending cmd...
