I've been wondering if there is a good way to concatenate two fields on a reference table to change the way that a reference is displayed. As an example, I am working on some changes in our Finance application and we have accounts that are being rena...
i was trying to copy the attachement from task to Ritm it was working fine for 1 task and for 2 nd task the system getting hanged
Current state: We have scheduled report that queries the business application table and returns the following fields Name, Business Critically, On Call Team, Vendor, and Phone. This report is then emailed to a user. This user then manipulates the fi...
Hello all,I have a RUN SCRIPT that creates multiple tasks based on a list collector but after it creates the tasks the workflow continues and closes the RITM. I need the RITM to stay open until all of the SCTASK have been closed.I have tried using th...
Hi All, I am having trouble redirecting to a Catalog Item (which is a Record Producer) from a Simple List Widget (or a Data Table from Instance Definition widget). The premise is that I have a carousel with an option on each slide, ‘Copy My Last Inci...
Hi, I want to select multiple records from a list view of table (just like a native view) in service portal and then pass the array of sys ids of the selected records to server side. Please let me know the code for client and server side scripts. Th...
Hello In a service catalog item, I would like to make a field mandatory (or not) depending on the requested for’s country. The problem of course is when displaying the formular of the item, we don’t know yet who is the requested for so I decided to m...
Hi All, I have a mandatory field on my form and when I try to create/update a record without filling the data for Mandatory field I am getting error message, which is good. But the issue over here is that the error message is displayed on the screen ...
Hi, So i've been trying to read up on how to do this but it seems my skills in finding the information i need is somewhat lacking. We have a number of groups that all share a common role. Let's call it "Service_desk". The users with the role Service...
Hi All, I want to clear browser cache in a widget? How can i use cache.do? Thank you KUMAR
Hi guys, when our users click 'Review' on the change request form what is the best way to check for any open change tasks at that time and if there are any, prevent the State from changing to 'Review' i.e. just cancel the UI action's 'actions'? Many ...
Hi All, I've noticed that there is an issue with the location maps where it will only show one location on each map. From what I can see the location pages are setup to glide record the relevant table and populate the locations based on the Latitud...
Hi Experts,as we not yet using event management - we at least want be notified if our MID Servers are down.I created a WF to create an incident in case status changes to 'Down' ... .Unfortunately the Wf only runs once. If the status is up again and s...
Hi gang, I've got a workflow I'm building for the AD Orchestration activity "Remove user from group", and I have a catalog item that has a list of applications as variables, all with their own checkbox...so the user can select multiple applications f...
hey all, struggling to find the right script logic to do the following: I've got a list collector type field on a form. I need to build a filter so that only active groups of a certain type, that a user ("requested_for" field) is NOT already a membe...