Hi guys,My objective is to add "Add me" icon (used with the field "watch_list") next to the field "Assigned To".I try to understand how the UI Macro "lightweight_glide_list" works but I'm not aware with Jelly script This UI Macro must include the "ca...
Hello Devs, I have been researching a means to remove/hide the "Create an Article" Button from user view. I have looked into UI macros, pages and views to find the <button> to no avail. I created a Can Contribute user criteria with the role set to "...
I have a somewhat complex workflow tied to a Service Portal request form that appears to be hanging inexplicably under certain situations. When completing the request from on the Service Portal, the user first selects the type of request (Add/Modify/...
Hi guys, I have a reference field on the Issue table to the Task table, and I want to change the display value there to short_description any idea why is this not working? It still shows the task number on the field.
in an UI action, I am trying to get User Object for the engineer selected by the user in the engineer field on the form. var engUserID = current.engineer.user_name; var thisUser = gs.getUser(); var engineerUser = thisUser.getUserByID(engUserID); But...
I'm trying to apply some dictionary attributes to each task table/form. When I look at the sys_scheme_attribute_m2m and sys_schema_attribute tables list I don't see the 'on_table' field populated. Is there a way to copy attributes across tables other...
Hey, SO strange. I need help here! I have a scoped variable set up as a lookup select box and link to a custom table that contains similar entries like sys_choice ... to be used for the lookup. I'm using a ref qual condition that works fine when choo...
Hi Community, I need to add a label or heading in Incident form which is similar to label type variable in catalog item. I just want to put some Check box fields under it, Can any one suggest how to do that? i dont want to use annotations. Please ...
I'm going through the pre-upgrade checklist and phase 3: 22-22 say "Verify that the Upgrade sys_trigger is set properly for upgrading" and "Verify that the Check upgrade script sys_trigger is set properly for upgrading." What exactly does this mean?...
Is there an option to enable search filter on a simple list widget If you notice the above screenshot ootb 'My requests' widget has(filter icon marked in red) what I exactly needed just to search the below requests with a keyword however this is not...
Hi, I have a service portal with only one page and one widget on that page. I want to make the page public, so users who are not logged in can view the widget. I have checked the public box, both on the widget and the page. I have also added the page...
Community, I need to update our assignment group reference qualifier for Change Management. Obvisouly I will need to do a dictionary override so that it is just for Change. Can I do this below javascript:new BackfillAssignmentGroup().BackfillAssignm...
I would like to use the PPM module with my DPI - but I don't see it listed anywhere. Is it available in PDI's
Hello, Over the course of several months many ITIL users have "followed" problems and requests using the connect chat to confer. After the ticket is closed or resolved you are still following the original ticket. Is there a place in ServiceNow where ...
So this is a new one for me....We are on London I did an Insert and Stay on one of our existing catalog items (which I have done 50+ times probably) and now I cannot update the Icon or Picture on the new item (the [Update] and [Delete] options do not...
