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Missing documentation on sn_uc.UserCriteriaLoader API?

Hi,  I came across sn_uc.UserCriteriaLoader API from this 2018 London release documentation (attached here, notice Page 102) However, when I look at online document https://developer.servicenow.com/dev.do#!/reference/api/tokyo/server?navFilter=sn_uc ...

Joe Pruitt by Tera Contributor
  • 2371 Views
  • 1 replies
  • 1 helpfuls

Resolved! Reference Qualifier on Dictionary override

I needed to add a reference qualifier to list only assignment type groups for assignment group on a Change record. In the dictionary override for Change Request, I found that type=assignment didn't work, but rather typeLIKE046c900adb136b0072b380ba68...

Hide Display Field in List Collector

We have a Custom table that is being used in various Catalog Items, mostly in List Collector fields.  On one of our Catalog Items, they wish to show some other field other than the designated Table "Display" field.  I know how to use the Variable Att...

jmiskey by Kilo Sage
  • 2061 Views
  • 5 replies
  • 0 helpfuls

Resolved! passing parameters in a email script

Hello, I am able to pass a single parameter to the email from a script include doing the following:: var event_data = {};event_data.to = to;event_data.cc = cc;event_data.additional_emails = additional_emails;event_data.comment = comment; // param: na...

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juan casas by Mega Expert
  • 2798 Views
  • 1 replies
  • 1 helpfuls

Resolved! Portal config problem

I'm trying to change background image using my branding editor. But widget didn't showing, and alert.  how do i fix it?

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Jaeik Lee by Mega Sage
  • 959 Views
  • 1 replies
  • 0 helpfuls

Update Sets or Branches?

I have a general question about the process for creating applications in ServiceNow.  I am new to the software development field (been in IT for years) and struggle with best practices in terms of issues, changes/modifications, installation.  For the...

Resolved! Script so that Problem cannot be closed with Open Tasks

Hi guys,Im trying to write a Client Script so that if a Problem has any open Tasks, a pop up appears saying 'You cannot close a Problem with open Tasks', please close out the corresponding tasks first'.Below is the onSubmit Client Script I wrote on t...

germc by Giga Expert
  • 4833 Views
  • 27 replies
  • 5 helpfuls

Catalog Variables in Email Subject Line

So, to start, I have a notification on the sc_task table set to run whenever a Task is opened assigned to a specific assignment group. They want a few of the variables that I have set in the catalog item to   be present in the SUBJECT LINE.How do I g...

Resolved! OAuth without explicit user interaction

My team has integrated ServiceNow with Salesforce API using an Authorization Code OAuth application registry; however, this requires explicit user interaction to generate the initial refresh token. Specifically, Salesforce prompts for user credential...

david631 by Giga Expert
  • 1562 Views
  • 1 replies
  • 0 helpfuls

Angular 2

Correct me if I'm wrong, but doesn't Helsinki currently run on Angular 1.5?I've spent the past 3 months training in Angular2I certainly hope that future releases of ServiceNow will migrate over to the Angular2 framework!Any of you SN employees have i...

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xiaix by Tera Guru
  • 14856 Views
  • 27 replies
  • 17 helpfuls

Resolved! Plugin not available in PDI to install

Hi, Good Day! I need help in installing a plugin "Servicenow for Microsoft teams" in my PDI, which is currently not available in the plugins list, and I can't proceed with the "Request plugin" it needs Now support ID which I'm not having for my PDI. ...

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sharuq by Tera Contributor
  • 2763 Views
  • 5 replies
  • 0 helpfuls