How do I configure the search component in the UI-Builder to show records from multiple lists based on some fields (e.g. short description) and to view the details of the records found? Can someone explain or is there a detailed description on how to...
I want to update any additional comments on the catalog task to its respective requested item and request for a particular Catalog item. Is it good practice? if yes, what is the best way to implement it?
Hi All,I am trying to attach report to notification by using syntax ${report:reportID:sysid of report}. File is getting attached in PDF format. But we need in excel format. Is there any way to do this?Thanks in Advance.
Hi all, I'm looking for a plan / solution that would allow my users to have the ability of submitting an access request for one or multiple users. I.E., I have five users that need access to the same application, instead of submitting five different...
Hello, running into a issue where im having trouble resetting the values in the workflow. for example, once the RITM is deep in the WF i send it back and goes back to the user it then goes back in the workflow and starts from the begining, right now ...
someone can explain to me the update record script? function handler({api, event, helpers, imports}) { api.data.update_record_1.execute({ table: "incident", recordId : api.context.props.sysId, templateFields: '', useSetDisplayValue: fals...
Hi, How can I find the widget that is getting used in service portal. I need to add another column (field) to this table but I cant find the widget that responsible for that.I attached a screenshot for clarification.
Hi Team, we are observing some issue with cart APIWe wanted to trigger a catalog item using the transform maps,i am using the currently CART api but here i am facing issues with getting response object and required field validations.. please suggest ...
Is there a way to update a record with button component? example:i have a table incident,when I click the button, the incident status must become 'closed'.How can i do it for a specific incident? having the sys id
I am curious if it is possible to add consent to the instance landing page. I have searched the community and can't find any reasonable solution. The solution would just be for when I enter the URL and press enter to go to the instance, the consent ...
I have a report "Ola breached ritms". This is order by "Has Breached" field.I need to change/rename "true" false" to -- > "Has Breached" and "Not Breached" column names. How do I achieve this?
Hi All, I am new to ServiceNow and completely new to JavaScript. I have been trying to work on running a JavaScript query adapting what I have found elsewhere which works fine. However, I am wanting to now add a sort by or sort by descending order fo...
Hi All, How to change Title and Color of Virtual Agent of Portal,
My Requirement is in SP portalsIn ServiceCatalog-->can you help me--> create a New Enhancemet.there I need to Add link , which should redirect to the KB Article,how to do this?
Hi All, Hope you are all doing Good.Previously my phone call in ServiceNow using Open Frame is working smoothly.After that is not working. I jut reconfigured again and check it phone call is not initiated. But it is working in the Twilio configuratio...
