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Resolved! Building a query issue on a fix script

Hi, I am struggling to build the query for a Fix Script in which I should only update records where a specific string field does hold data. Requirement: need to add whatever is in description field from risk table into a work_note. The trouble is tha...

PaulaaO by Mega Sage
  • 1688 Views
  • 4 replies
  • 0 helpfuls

Resolved! Who actually approved a request?

Users that approve requests can have delegates approve requests for them. As far as I know, when a delegate approves the request, the approval record shows the approver user's name, not the delegated user's name whom actually approved it.I need to cr...

Glen3 by Giga Contributor
  • 2679 Views
  • 5 replies
  • 1 helpfuls

Adding an image to a form

Good Morning,I have a situation calling for a user to select from one of two images on a form. So far what i have is a check box for each and i have been trying to append an image to that check box element so that there will be a graphical representa...

eutslerb by Kilo Contributor
  • 8006 Views
  • 4 replies
  • 6 helpfuls

Resolved! Active workflow - colors on activities

When looking at an active context for a workflow, what does the brown color indicate on an activity?We have a problem with one of our scripts in a workflow that has stoped working and it's marked with this brown color, does this mean the script isn't...

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palmen by Tera Guru
  • 4837 Views
  • 10 replies
  • 3 helpfuls

How to use reference qualifier in Select Box?

I have a variable that displays time zone for the user to select but I want only the choices whose language is English (en) to be displayed.  How can I achieve that?  My variable page does not have the reference qualifier option. How to filter choic...

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RFJ1 by Tera Contributor
  • 2309 Views
  • 6 replies
  • 1 helpfuls

Resolved! Client Scripts: onLoad vs. onChange

Currently I am new to ServiceNow and I trying to understand from a conceptual level on the significance and purpose behind various scripting. Apart from the usual text book definition of onLoad and onChange scripts, how would we different the signifi...

Need help to created dynamic URL in UI action

Hi Everyone, I am creating an URL in a server side UI action and it is working as expected I just need to provide a hyper link on ("click here ") so that when user click then only it should take to the record , as of now record is getting created and...

sunil7 by Giga Expert
  • 696 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to add "Next" and "Previous" buttons to widgets

Hi, I have a data table widget. Currently, only 5 records are displayed, but I want to display 5 or more records. In addition, I want to switch the page with the button of "Next" and "Previous" and see the record. What should I do?   Regards,

Mi1 by Tera Contributor
  • 1114 Views
  • 2 replies
  • 0 helpfuls

Resolved! Redirect via Scripted REST API

Hi everyone, So, the problem at hand is the following: I need to change the current page or URL via ServiceNow scripted rest API so as the user is doing his work I can use something to call ServiceNow Scripted REST API and inside the API code I need ...

AdolfoMoreno by Tera Contributor
  • 2291 Views
  • 7 replies
  • 0 helpfuls

Need a Quick Help , I ran a Background script and due to some code issues , 10000+ records are getting inserted into a table , can i know how can i stop records getting inserted . i have also deleted the script execution history and in active tra

Need a Quick Help , I ran a Background script and due to some code issues , 10000+ records are getting inserted into a table , can i know how can i stop records getting inserted .    i have also deleted the script execution history and in active tran...

NA13 by Tera Contributor
  • 1787 Views
  • 2 replies
  • 1 helpfuls