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Resolved! Date comparison is not working as expected

I would LOVE a second set of eyes on my code. I am trying to write an onSubmit client script that compares my due_date field to yesterday (24 hours ago). I have converted both to milliseconds, and the values appear to be correct. Then if due_date < y...

Digit by Kilo Guru
  • 1544 Views
  • 7 replies
  • 2 helpfuls

Resolved! Center Header in UI Builder

Hello! I'm working on a portal using UI Builder in San Diego on my PDI. Similar to NowSupport, the Developer Site, and others I'd like to center the header and add margin so it isn't at the far ends of the screen. I've tried to do this using the Them...

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Retrieve choice label not the value

I have a glide record where I am pulling the short description, update on and stage fields. The stage field I am having a problem with, it is giving me the value, but I really need to human readable label. What is the best way to accomplish this? Thi...

codedude by Mega Expert
  • 15450 Views
  • 12 replies
  • 5 helpfuls

Resolved! Assistance with sn-record-picker default-query

Hi, Having an issue with the default-query in an sn-record-picker. It seems to properly accept the Active state and the Caller, but it will not filter by the Assignment Group.   default-query="active=true^assignment_group=c25fbdd8478855d07b1dc4e2846d...

How to hide a activity stream(filter) in portal?

Hi Team, I wanted to hide the activity stream filter on portal. I have used it for query. If the status is not in query then the activity stream should be disabled. Anyone know how to do that? Thanks & Regards, Yesh

Yesh by Tera Contributor
  • 883 Views
  • 1 replies
  • 0 helpfuls

Resolved! Error sending email with Flow Designer

Hello,I configured using Flow Designer to send an email when a task is closed.The mail is sent well with my admin profile but there is an error with an itil profile "AccessControlException:Access denied to create new email" I can't find the role I ne...

Brigitte V by Tera Contributor
  • 1447 Views
  • 3 replies
  • 0 helpfuls

Resolved! Get reference field values on ui page

I have a ui page and when I try to get the values of input it says "Cannot read properties of null (reading 'value')".   My HTML code is:   <html>    <body>        <form>    <g:ui_reference name="Table" id="table" table="sys_db_object"    completer="...

Resolved! GlideSchedule date/time not getting set to local time

We have a requirement to let the CAB manager reject a blackout schedule.  To do that I wrote a business rule that will change the start date/time and end date/time on the schedule entry to the current date/time.  The date/time data types on the sched...

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gjz1 by Giga Expert
  • 3071 Views
  • 5 replies
  • 2 helpfuls

Expected Object but received empty String in Json Response

Hi All , I am currently working on an integration software and trying to fetch ServiceNow incidents using rest api ; /api/now/v1/table/incident . There is a field in the JSON response which looks like following : "u_owner_mi": { "link": "https://yyyy...

Avinash30 by Kilo Explorer
  • 3021 Views
  • 3 replies
  • 0 helpfuls

Resolved! How can we submit a catalog form using Virtual Agent?

Hi Expert I want to submit a catalog form using virtual Agent where I am adding or removing a user from Group. Earlier I was successful in doing so but after that I made changes where I create a select Box variable--> Select your Operation with two c...

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Resolved! create incident without any role

Which role is required to create a incident from self- service.Whenever i opening a ticket --its saying not authorized.the user is just created with no role assigned to it.Could any one guide me on that.When click on New -- it gaves Not authorized.

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SudhirOjha by Mega Guru
  • 5997 Views
  • 22 replies
  • 3 helpfuls

Scheduled Job remains in 'Ready' state only

Hello Everyone , I have created one On-Demand scheduled job . The goal is to fetch data from ultipro and update HR profiles. But issue is when I click on Execute Now button , the job is not running. I have check state of schduled job , It shows its s...

stormy 12 by Tera Contributor
  • 1246 Views
  • 3 replies
  • 0 helpfuls