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Resolved! Adding in work_notes

Hi all, I have a requirement where if I add worknotes on change form if anyone adds or removes incidents from incidents caused by change related tab on change record. Like if I add/remove incident worknotes - XXXX incident added/removed. Thanks

Aditya2 by Kilo Expert
  • 5112 Views
  • 3 replies
  • 1 helpfuls

I want to use gs.beginningOfToday() for a specific timezone.

I want to use gs.beginningOfToday() for a specific timezone.I want to use javascript:gs.beginningOfToday()@javascript:gs.endOfToday() in a script to get the records created today.As far as I know, the timezone for javascript:gs.beginningOfToday()@jav...

KS18 by Giga Guru
  • 2743 Views
  • 9 replies
  • 0 helpfuls

Resolved! Import data using a JSON (file) Data Source over HTTPS

Hello all! I'm building a (simple) application using AWS Lambda to collect various data items destined for ServiceNow. To simplify the flow I want ServiceNow to issue a simple HTTPS request (kind of a Webhook) to trigger the Lambda Function. It  will...

Yonz by Giga Contributor
  • 4337 Views
  • 2 replies
  • 2 helpfuls

Resolved! Rest Message Error "No response for ECC message request with sysid=ebca256887f1cd90f3a064283cbb35b0 after waiting for 60 seconds in ECC Queue"

I am getting Error "No response for ECC message request with sysid=ebca256887f1cd90f3a064283cbb35b0 after waiting for 60 seconds in ECC Queue" while testing Rest Message  I set Properties  glide.http.outbound.max_timeout --- 120 glide.http.outbound.m...

Resolved! Service Portal - Redirection

Hi Community, I just want to ask if anyone has done similar requirement to mine. What I need to do is about the redirection on Service Portal. We have multiple Service Portals setup in our instance and the default is set to HR. Based on the snow docu...

Ramel by Mega Guru
  • 2584 Views
  • 4 replies
  • 2 helpfuls

Resolved! Email notification when record updated is not getting triggered

Hi experts, I've run into a weird problem. I've a notification setup as follows: When to run:   Who will receive:   What will it contain:     Then I use a background script to update the record's substatus (which is happening as I check it in the ...

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Nisar2 by Mega Guru
  • 6327 Views
  • 12 replies
  • 3 helpfuls

How to use HTML sanitizer white list

I want to whitelist the Notes protocol in html sanitizer.I'm trying to implement it by referring to the following document, but I don't know how to do it.I have edited Script Include as follows. And I have entered the following in the HTML field I ad...

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miyu by Tera Guru
  • 2559 Views
  • 2 replies
  • 1 helpfuls

Resolved! Flow Execution Settings - Different log levels

With Rome ServiceNow has defaulted Flow logging to "off" and we're finding this to be a challenge when troubleshooting processes. I was about to enable flow logging for a specific flow through Process Automation/ Flow Designer/ Settings, however I wa...

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MarkD by Tera Expert
  • 5545 Views
  • 1 replies
  • 2 helpfuls

Resolved! Issue with UI action with mandatory fields

Hi All, I am new to scripting and trying to get my head around with UI action script and making fields mandatory. I have built the script based on https://servicenowguru.com/system-ui/ui-actions-system-ui/client-server-code-ui-action/ . The script is...

psyherin by Kilo Sage
  • 5855 Views
  • 7 replies
  • 9 helpfuls