Hi All, Need your help in querying MRVS variable sets value with RITM Number. To get the parent variables values of a Catalog Item , we can query sc_item_option_mtom table. How to get the values of the MRVS of the same catalog Item . Kindly share you...
Hello! Currently a "Duration" variable type will display DDHHMMSS. I found a script to eliminate the days. In the attributes, it's max_unit=hours. Would it be at all possible to display ONLY hours and minutes and also eliminate the seconds on the e...
Hi, Is it possible to create a dynamic table and add new columns every-time based on dropdown selection initial table: ColAColBColCrow#1row#1row#1 Example: Dropdown has 2 choices: SelectionA and SelectionB When I select SelectionA from dropdown: It s...
‘Assign to Me’ button shows up on all New tickets right now. Clicking on it simply assigns the Incident to the current user irrespective of the Assignment group selected on the ticket We should either - i. Not show this button if the current user is ...
How to remove one create incident button in the agent workspace
I see people referencing wiki.servicenow.com as a place that holds a lot of information. When I try to go there, I am being blocked. I sent this to our security team and they said the site was deprecated and the new site was docs.servicenow.com. Is t...
I have found a few answers to similar questions in the past, but for the life of me I can't get this working and am hoping someone might be able to give me example code: Not sure if I should be using a client script or ui policy for it. The form is f...
I use the table API to create a new incident: https://dev77859.service-now.com/api/now/table/incident { "state": 1, "active": "true", "short_description": "Test incident", "description": "This is a test POST request to create a new i...
Hi, I am working on a script that is looking at the RITMs for Server Decommission forms we have completed, and extracting the server names. Some of the RITMs don't have the variable 'server_name' so the result is undefined, however, I don't know how ...
I have created new menu item in service portal.On click of that menu item, I want to open a new window with target URL instead of new tab.Please suggest.Regards,Sumit Jumale
Hi , below simple code I created but value var gr = new GlideRecord ('cmdb_ci_server'); gr.addQuery('sys_id' , 's132432432423nh23h3223'); gr.Query() if(gr.next()); //var msg = gr.getValue('used_for'); var msg = gr.used_for; gs.print(" Value of choi...
Really stuck on an issue and could value some help. I want the reference qualifier query for the company field to depend on whether pharmacy is checked below: Have created a reference qualifier as follows: Passing current into the script include. W...
How can I find the buggy endpoint with the following error log? There is no information about the code or the origin of the bug
Hi All, After raising the request I need to read the attached excel file through workflow ?and I need to set conditions for it. How can I achieve this any suggestions please..
Hello, I'm working on an onChange client script. I have a requirement to limit choices on a list type element based on another field called 'role'. function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValu...
