From a list view, I am attempting to edit the roles for several published KB articles, but receive an error that it is not editable from a list. I went to UI Properties and user_roles is not listed as an element type that cannot be edited. Any thou...
I want to display a line of text in the report if the report contains incidents that matches some condition. For eg: A report on an incident table that shows some incidents that meets a certain criteria needs to display a text on the top inside the ...
When I run the following code in my Client Script on the Service Portal. The console reports: $scope is not defined. Does anyone have knowledge on this? (function($location) { /* widget controller */ var c = this; function checkLocation() { var lo...
Hello, I created code that inserts a new record in a custom class. This class is a child class of cmdb_ci. The code looks like this: new_si_support_record = new GlideRecord('support_ci'); new_si_support_record.newRecord(); new_s...
Hi all, I have created a service catalog with set of questions and checkbox,In that I created a variable with 3 choices (splited in two columns) of check boxes. I used container start,Label and container split but still I'm not meeting my requirement...
Hi, I have an issue with a scripted rest api which uses GlideappVariablePoolQuestionset to return all variable data. The purpose of this rest api is to allow external users to call this api (passing in sctask number via query params) which will ret...
Hi Team, We have a requirement to set a reference field on load. We have done it through sys id using set value, but our client has suggested to use it via GlideAjax instead of hardcoded "sys_id". Hence, I have written a on load client script and scr...
Hi Team, There is an string field "X", I need to restrict the updation of negative values from table list view. I have "ONSUBMIT" client script which is restricting from form level and same restriction is not applying for list view. How can I achieve...
Hi All, While the change request form is loading and when i click on the Close button.Close code, close notes are not mandatory and the change request is getting closed.Suggestions please!!
We are considering a method to roll back when an error occurs in the process of inserting the contents of the CSV file into the table one record at a time with the ServiceNow script. Is it possible to implement rollback processing in a ServiceNow sc...
Which one execute first: > Before update Business Rule >Wait for condition activity in workflow What I found in web is "wait for condition" activity will evaluate every time when current record is updated. I think workflow activity will be evaluated ...
Can I integrate third party chatbot into servicenow chat window?
Hi I'm looking to update the short description of a catalog item so that it contains a variable from the catalog item. The ultimate goal is to display a variable when the item is added to the cart. I'm trying to use an onSubmit Catalog Client script,...
Hi folks, I tried using DOM manipulation to hide "Remove all" and "Remove Row" from MRVS, but unfortunately, it didn't worked out. Went through few codes across community but no luck. Here's my code: For "Remove all" function onLoad() { //Type approp...
I have to restrict the number of rows to 5 but i am not be able to restrict or disable the add button. Could you please share some thoughts or suggestions ?
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