HI All - we have a workflow that utilizes the rollback utility to reopen a task based on an answer in another task. Recently we needed to add a few more tasks to the sequence, however, the requirement to reopen the task should ONLY impact the ONE tas...
Hello everyone, I'm getting SyntaxError: Unexpected end of JSON input on the below client script. I'm filtering the asset MRVS by multiple locations, and trying to a tell the user they can't add more than 50 records to the MRVS. The onScript works o...
I am stuck at a decimal field cosmetic where the 2 places need to present always, for example, if users enter 123.00, the .00 need to stay when the record is submitted.In ServiceNow, this is not a difficult thing to do if the field is set to Currency...
I am trying to fill out a variable within a variable through Cart API, however, this doesn't seem to work. Variable Set: vset_fieldsVariable Set Field # (a multi-line field): vset_fields_test What could be the issue there? var cart = new Cart(); var ...
Hello Team, I'm trying to upload data through excel file using record producer but it's not working with below script. It's redirecting to data source I can see that excel file not got loaded. var transformMapSysIDs = 'dda3bc40dbd69050e8848f104a9619...
Hi Community, I have developed an outbound integration in ServiceNow. For failed transactions, i have created a retry policy and a business rule to create an incident. However while parsing xml, it is giving null value. I want to parse the below para...
Hi All, I want to trigger sub-workflow using script. Example: I have Workflow A and Workflow B 1. Workflow A is currently running and there is one run script activity in the Workflow A 2. I want to trigger the Workflow B from the Workflow A run scr...
Hi All, I am trying to write a code in a script include to check whether user has a admin role or isMember of one of the admin Group. This is not working Below is the script I have written so far. /////////////////////////// to check if user has admi...
Hi All,Can we trigger event from script include as follows:gs.eventQueue("sla.user.triggerEmail",);Actually I have written one function in script include which contains gs.eventQueue(); , this function is called to trigger the event which results in ...
Hi All, Can any one confirm because I have some doubt on the below: Role are stored in : sys_user_role (table) User's role are stored in : sys_user_has_role (table)
I'm facing an scenario where an organization wants to use a REST web service living in Servicenow to create more than one asset in one call. Analyzing the capabilities of the REST API for import sets, I understand only import set record can be create...
Hello Im trying to create a mail script that I can use on the approval of a knowledge article that will contain the comments added to the approval record but it doesn't seem to work. this is what I am trying to grab This is my script: (function run...
Hello! I am trying to use a script include I've written to make an API call to populate a field during an import and I keep getting "Import set: ISETXXXXX transform stopped due to error: com.glide.rest.outbound.scriptable.ScriptableRESTResponse canno...
When the user searches in the typeahead search widget, only service catalog options appear, and no knowledge articles. If we press enter, and complete the search the knowledge articles DO appear on the search page. I'd like for them to also show o...
Hello, We are seeing an issue after we clone where some of the ATF test steps are not being preserved in our Test instance. In the screenshot below I have highlighted the field that is being wiped: After the clone this field is empty and is required...
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