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Flow Designer - REST API - Data Structure

Hello Community, I'm working in Flow Designer. My trigger is REST API - Asynchronous. I have built a test data structure for the body of the API call just to ensure it works as I expect it to. However, after building the example data structure, I can...

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Ken Pruitt by Tera Contributor
  • 1980 Views
  • 2 replies
  • 0 helpfuls

Resolved! Expired Voucher to take certification

My voucher has expired. I could not use it due to Covid. Is there any way to renew the same? or any other way to get the voucher. I'd like to take ServiceNow certified System Administrator certification. Kindly help.  My client demands to complete th...

Karthick PS by Tera Contributor
  • 2663 Views
  • 18 replies
  • 4 helpfuls

Resolved! UI Macro to show Active Incidents and requests

Hi,I would like to create a UI Macro that will display active incidents and requests for the caller. I was able to find the below on the ServiceNow website, but this only displays the Active Incidents for the user.<?xml version="1.0" encoding="utf-8"...

josephd01 by Mega Guru
  • 3529 Views
  • 7 replies
  • 3 helpfuls

Resolved! Hide field in table list filter

Hello, I would like to hide a specific filed in list table filter for a role.   Any idea how to do that ? Many thanks Regards,

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BenG by Tera Guru
  • 869 Views
  • 2 replies
  • 0 helpfuls

Need to identify which all fields got updated post transform

Hello All, We are receiving a weekly report for all active users records from AD Team. I am trying to import that sheet in SNOW via Import Set and perform the mapping of the fields making User ID unique or coalesce and performing the transform for al...

SNOW46 by Tera Contributor
  • 633 Views
  • 6 replies
  • 0 helpfuls

Create Incident if inactive User tries to login

Hi experts We have enabled the "Auto Provisioning User" for our Azure Identity Provider which automatically creates users when they log in for the first time. Now we want to set "Locked Out" to "True" for users who have not logged in for 3 months. Af...

Dominik9 by Tera Guru
  • 968 Views
  • 6 replies
  • 3 helpfuls

Resolved! How to define and call a shared client-side function

I have a 3 fields on a table's form needing to run a snippet of code when the field's value changes. The snippet obtains the necessary information from the form, and executes a GlideAjax call. Is there any way to define this snippet of code as a clie...

Template on SC_TASK table

Hello All, I am pretty new. Do you know if there is any option to set up template on sc_task table? Most of our catalog items have templates in the workflow activities. However I am not able to see these templates in report from sc_task table. It wou...

Veronica10 by Tera Contributor
  • 824 Views
  • 3 replies
  • 1 helpfuls

Resolved! Using icons

Hi, Where can I find or use this icons in my UI page fields? https://hi.service-now.com/styles/heisenberg/styleguide/docs/guidelines_-_icons.html Need below three images. Lock, Addme and Search

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Khanna Ji by Tera Guru
  • 1864 Views
  • 5 replies
  • 2 helpfuls

Resolved! How do I access the ID from Metric instance table?

Hi all, How do I access the ID data from the metric_instance table, it being a document type field? I want to run a freeform /BG script on the metric_instance table, but for my query I need to access the value of 'active' and 'closed_at' on the ID re...