Would actually address this question to those with experience in scripting/programming.There are cases when you want to skip to next looping iteration using continue; syntax in programming.What jelly script syntax do you use to do such approach?Examp...
Disclaimer . . . I am NOT a developer but need to perform some developer type tasks that I have no idea how to accomplish. I am currently configuring the Service Catalog for our Data Governance Office. I need to create a few business rules, but a...
To update incidents on reply emails, if the inc# or watermark is found on the email servicenow automatically updates the corresponding incident.But we have a third party email sender, and requiring to update the incident. The email has a unique ident...
This is happening in Catalog Items and in Reports. It is also happening in Dev, Test, and Prod which makes me believe it's something I did...but, I have no idea how.When I click on the magnifying glass to choose a cost center, I see the list of cost ...
I have a UI Macro called user_info that stores a bunch of g:evaluate scripts so that I can easily pull data from various tables:<g:evaluate var="jvar_dob">var hr = new GlideRecord('hr_profile'); hr.get('user', gs.getUserID()); hr.date_of_birth.ge...
I am using the following Business Rule Restrict Form Views by Role - ServiceNow Wiki to restrict users without the ITIL role, to globally be restricted to only views that are "ess".The issue is that it is not working...Looking through the script, the...
I have a form with a mix of fields, some are long strings on multiple rows. But some are short integers and strings (that come from references) that won't be more than 10 characters. Is there a way I can customize the lengths of the fields? All the f...
Hi,I have a requirement where i have to parse a huge amount of records from excel (approx 50,000). I have loaded the records in the staging table and created a transform map. I just want to know will there be any performance implications on the insta...
votefavoriteHello guys,I'm using xml web service for service-now to query on the incident records. I'm using java and apache Httpscomponents to make calls. Since I am having a large number of records, I want to filter those records based on the sys_u...
In job sheduler i have the following script. I'm querying users from custom table and checking whether they requested item with sys_id =d167ddab5109060018a2e46a281a7158, and if they do, then i want to get value they choose in one of the item variable...
I have a service Request that I would like to have auto-assigned based on a value from one of the variables. The variable is a reference field called "it_team" and it references the sys_user_group table. can I do this via the workflow, or do I have t...
Hi,I have written a client script.I want to add youtube link in the short description and add a <name> in it. So, when i click on hyperlink it will rediredt to youtube and when i click on <name> it will get redirect to my user account.SHort descripti...
What exactly does this error indicate? Unable to format -undefined-undefined using format string yyyy-MM-dd for field u_term_date
I am receiving "javax.net.ssl.SSLException: java.lang.RuntimeException: java.security.NoSuchAlgorithmException: EC AlgorithmParameters not available" error when connecting to an outbound soap service in Geneva. My test application worked fine last we...
Hi,Can anyone offer a description of the relationship(s) between the tables I have listed?sc_taskitem_option_newsc_item_optionMy goal is to dig out the data presented in a Catalog Task which is the last STAGE of a SHIPPING REQUEST. This task (as we...