Hi, I need to setup password expiry notifications for users whose password are about to expire 10, 7, 4, 3 and 2 days before. So I have setup the event, and notification, but I need help with the script in the scheduled script execution. I have a fie...
I have a catalog item which doesn't need Request(sc_request) notifications.How can I exclude notifications for only 1 catalog item and include sc_request notifications for remaining catalog items?. I want to add conditions like Item is not XXX then...
HI All, I have a business rule capturing user logged in with some roles validation and captured in scratchpad value. and now I want to use that scratchpad in UI action - conditions section for displaying button on validation. How can I use g_scratchp...
Hello, I am trying to get parameter from the URL in UI pages. URL - https://xxxxxx.service-now.com/incident.do?sys_id=-1&sys_is_list=true&sys_is_related_list=true&sys_target=incident I have tried the below code <g:evaluate var="jvar_sys"> var sys...
I need to do multiple request/order of the same catalog form, using Add to Cart and I need to clear these two fields everytime I click on the add to cart button.Catalog Client Script doesn't work clearing/resetting/emptying the variables because it a...
Issue: requirement to change the quantity values in shopping cartDescription: Quantity in shopping cart of item based on variable Items selected for the the order guide This requirement would need a customization on "SC Order Guide" widget which co...
I am new to portal and angular, Can you please guide me here..What i want is when i put invalid incident number in the text field it should give error message Html <div class="form-group"><input class="btn btn-primary btn-block" ng-click="c.addItem()...
Ok Guys and Gals....I feel like I've exhausted all possible avenues of trying to find answers. I am attempting to import data from an external Oracle database. I have successfully built a Data Source and passed a SQL statement which works. This only...
Anyone know the reason why the SSL checkbox should disappear when using a midserver for LDAP? Ive seen the note ""Note: The SSL connection is not available with the MID Server."" on this page https://wiki.servicenow.com/index.php?title=LDAP_Integrati...
Hi, I have a UI page that "pops up" at the click of a button and asks the user some questions which are then used to populate fields on the form. This is part of some adaptations to the major incident management process that we want to put live. I ha...
We have a need to convert an existing User record to a Contact. We wrote a script that would identify these User records as they are created and it updates the class on the sys_user = 'customer_contact'. While the update works, the correspond...
We have a field that references the sc_cat_item table on our interaction form in Agent workspace. If you click the "i" icon it will open a sub tab to the portal view of that catalog item. Is it possible to pass the opened for to the requested for on ...
Hi Everyone, I want to extract the Month & Year from the date field 'opened_at' in the Task table into a custom string like u_month & u_year. Does someone knows how can I achieve this? Many Thanks!
Trying to create a catalog client script alert message that pulls information from populated fields as part of that alert message. Below are the field values in the record producer. Below is the script. The Alert fires, but doesn't pull the values ...
I need to be able to preview a record referenced by a Reference field, even when it is display only. So far, the Preview Record button is only available if the field is editable. How do I configure the reference field so the Preview Record button i...
