Hi All, There is a requirement that when we select a perticular assignment group the group manager name should populate in manager field. I have created a manager field. Please suggest me how to autopopulate the name when group is selected. Regards, ...
Hi Guys, I have a requirement where once user clicks on the attachment(most probably PDF) instead of download ,it should open in a pop up or in the other tab(especially for PDF) docs, tried many ways but not able to overcome this native feature of ...
Hi All, Today i tried to enable document viewer in my personal instance . But its not working. I have followed all the steps provided in the below mentioned document. https://docs.servicenow.com/bundle/istanbul-platform-administration/page/use/usin...
Hello, I am trying to dig down to understand the exact mechanics behind the project status color coding. I am aware of what green, yellow and red mean and I am familiar with what should be make them show what they show, but I am trying to figure out ...
I was applying an update set from another instance to my dev instance. Prior to the update I delete my app on dev instance. The update stops with an error 'Version loading was stopped by DictionaryUpdateLoader for sys_dictionary_x_test_table_descript...
Can anyone share what level of integration and capabilities have you done with regards to integrating Service-now with RingCentral products like RingCentral Phone and RingCentral InContact?
I have created a metric which store duration how much time a assignment group is taking. but this metic should end when ticket is closedcalculation should complete and metric should provide duration when ticket is closed or inactive
Hi, What is the functionality of "GlideEvaluator.evaluateString" ?? And how can I use it in script instead of eval()?? Thanks, Rohit
Hi All I am trying to print a variable (Short Description) which is part of variable set in a catalog item. But i am not able to print the value under short description variable of the variable set by the notification email script in notifications....
Hello - So i have an ACL which contains a script. See below. However, in this script, is there also a code that i can use to clear the cache for this user? and not everyone (system wide)? answer = isGroupMember();function isGroupMember() {if (!gs....
I am using return confirm("Are you sure...."); I want to specify Yes and No buttons instead of OK and Cancel. I am wondering if there is a simple way to do this within the scope of standard service-now tools. I cannot seem to find one.This is pretty ...
Hi guys I have an SP modal widget which contain textarea element, in this field the user should have the ability to break-line by press enter key, but in this case the modal is closing. I see that if I use f12 with debugger is behave OK, also if I ad...
I have to develop an Scripted REST API which should accept Request and Response in XML format. Please help me. Thanks in advance.
Hi All, When i try to create a ACL in our dev instance automatically the snc_internal role is getting added, I want to remove that role, can anyone suggest how to remove that? I wanted to create a ACL to restrict When the ticket is assigned to major ...
Hi All, I have created a notofication to trigger when an incident is reassigned to another team , it will trigger notification to the previous assignment group. But now we have a requirement when the state of that incident changes to resolved/closed/...
