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Resolved! Want to display Stage field on My approval widget

Hi Friends,My requirement is to display Stage Field on My Approvals widget under Requester.So in above image we can see RITM number and who is requesting. Under requester field I want to display stage field. Please help me on that.Regards,Jitendra Si...

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jituksingh by Kilo Guru
  • 2912 Views
  • 3 replies
  • 4 helpfuls

Resolved! How to see the output of gs.debug() function

Hi ServiceNow Community Developers, If I am using the gs.debug() function in a scoped application where do I go to see the output that was printed out by the function? For instance, if I use gs.log() in a global application I normally navigate to "Sc...

Resolved! Service Portal Approver can see attachments

We have several requests where users must attach an excel or word document before submitting the item.   I tied to add the ticket attachment widget to the Approval form but it does not show any attachments.   I'm guessing this had to do with the appr...

brianlan25 by Kilo Patron
  • 4196 Views
  • 13 replies
  • 2 helpfuls

Resolved! Can we stop Data Sources from creating columns?

Is there a way to stop ServiceNow from automatically creating columns when someone clicks "Test Load 20 Records" or "Load All Records"?  Doesn't sound like a good idea, I know, but hear me out.  In non-production, this automatic creation is a huge be...

Travis28 by Tera Contributor
  • 3594 Views
  • 3 replies
  • 7 helpfuls

Resolved! How to check if user is logged in?

I'm working on a Slack integration where the person who submitted the request is notified when comments are added to a task. (Comments on the Task are "bubbled" up to the RITM and REQ) Since I don't want send a Slack notification for every comment ad...

Resolved! Service Portal Widget Mandatory Field

Morning all, hopefully just a nice simple one for all those experts out there. Being new to scripting I have no idea how to complete this. I have created a custom widget that shows a number of fields which logs a request on your service desk. However...

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Resolved! Outbound SOAP - Error Message :Unable to Load WSDL

Hi, I am trying to consume a SAP SOAP web service in Service Now via Outbound WSDL. When i tried to hit the endpoint in browser i can able to get the WSDL.   When i tried to download the WSDL in the SNOW i am getting an error : Unable to LOAD WSDL I ...

S_24 by Giga Contributor
  • 3771 Views
  • 9 replies
  • 2 helpfuls

Resolved! Unhandled exception in GlideAjax in Service Portal

I am trying to pass an array from a script include to an onChange catalog client script, but no matter what I do, I keep getting the "Unhandled exception in GlideAjax" in my console.  Here is my script include:  fetchRoomNumber: function() { var bu...

Farah5 by Tera Contributor
  • 4068 Views
  • 5 replies
  • 0 helpfuls

Discovery - network printers

Has anyone out there used ServiceNow's Discovery for discovering copiers/printers?  We have mostly Xerox printers but some HP's out there too.  I did a quick scan on the printer vlan they sit on.  For all of them I got "Active, couldn't classify".  N...

wbwb by Tera Expert
  • 4814 Views
  • 6 replies
  • 1 helpfuls

gs.executeNow returns null sys_id

I have a scoped application which has a Scheduled Script Execution (sysauto_script) and an Import Set (scheduled_import_set). The Scheduled Script Execution's script performs some logic then calls gs.executeNow() on the application's Import Set recor...

Chrisdev by Kilo Expert
  • 2467 Views
  • 5 replies
  • 2 helpfuls