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Client scripts is NOT working custom workspace

Hi Team,I have one Onload and Onchange client scripts to update the related list filter conditions on a form.Both these onload and onchange are working in native view but NOT in custome workspace. Onload:function onLoad() {    //Type appropriate comm...

Retrieve MVRS values using OOB REST APIs

Hello,I have a requirement to retrieve MVRS table values using the REST API. I tried looking into the sc_multi_row_question_answer table but somehow I don't have access to view or query that table although I can see the list/table in the task and req...

karanpreet by Tera Guru
  • 948 Views
  • 4 replies
  • 0 helpfuls

Add date/time to record fields using playbooks

Hello, I'm  looking to add the current date time to a record when the playbook is triggered but can't see a way to add it. What I'm looking for is to add a timestamp or epoch date to a field/tag when an alert maintenance changes from true to false. I...

karanpreet by Tera Guru
  • 414 Views
  • 1 replies
  • 0 helpfuls

Restrict Problem management module with out using ACL

restrict Problem management module with out using ACL 1. Only problem manager and incident manager can view/edit problem module.2.ITI fulfiller can only view/edit problem tasks that are specifically assigned to them. How to achieve this? 

Mounika30 by Kilo Sage
  • 781 Views
  • 4 replies
  • 1 helpfuls

Default view in list view

Hi All,   There are two users A who has not modified their list layout on request table. B has modified their list layout on request table. Now if I want to update the default view of the list layout on request table. What i noticed was for user A , ...

Anubhav24 by Mega Sage
  • 1720 Views
  • 4 replies
  • 1 helpfuls

Policy exception workflow

Hi All, In oob workflow for policy exception life cycle, whenever the validto date is passed the state is automatically changing from approved to closed and substate to expired. Whenever the validto is passed we want the state to be in approved state...

Resolved! Catalog Items, variables

Hi everyone,I have a table that includes several fields, such as Number and Vehicle Model. I'm trying to use two variables in a catalog item, both referencing this table.The first variable is Number, which works fine. The second is for Vehicle Model ...