Hi, I have a Choice column in one table and want to use its choice list for options in another table. When the column type in the first table is Choice, then I see the Choice List Specification tab in the second table and can access the choices by s...
Hi all, I've created a database view and im seeing some strange behaviour maybe someone here knows whats going on. The database view is actually working fine but its not showing data in two fields that do have data on the acutal record. The view cons...
OOTB notification works for 30 days. We tried to create a new email script to show content for articles eaxpiring in next 60 days. However the OOTB script include that triggers event considers authers/kb owners/kb manager etc, of articles expiring in...
Hi all, If you accidently deleted Customer Updates that were captured in your update set, is there anyway to recovering them? Or locate them to know exactly what was deleted? Thanks, Jonathan
Hello, My name is Gabriel and on my organization I work for the Service Desk. We already have the 3 strike rule automation enabled for incidents and we want to know if there is a way to enable or if there's a feature that can send a push notification...
I am working on a ServiceNow catalog item where I need to display a dropdown field with multi-column values (e.g., Name, Role, Location) I don't want to use a reference field.I don’t have the values stored in any table, nor do I want to create a new ...
Hello -- this is meant to be a solution for anyone who runs into the same issue I just figured out. Hope this helps someone down the line! Scenario: I have a record producer that creates a HR Case. The record producer has a Yes/No variable to indicat...
Hi everyone,Is it possible to create survey notification for both sc_task and Incident in one survey. When I am trying to create for both, in trigger conditions I am giving table as task but its is not working for both, and how to send notification i...
Hello Community, I am looking for you help to avoid the duplicates in the cmn_locations table. As all of you know Name, Street, City, State, Zip and Country are the key fields in the Location table but we are seeing some duplicates there. Suppose on...
Hello, I have a requirement to add an Edit button in Affected CIs related list on a change task on CSM workspace and to have the same functionality like the backend Edit button. Currently we have a custom Edit button on change task that applies a fil...
Hi, I wonder if anyone could share sn_search.ScriptableSearchAPI description (methods, parameters). It is used in Chats Quick Action "Search KB" in Agent Workspace. Nothing found in Community / Developer Portal / hi KB.Thanks in advance.
Is there a way on the 'Ask for Approval' action in Flow Designer, if 'Anyone Rejects' it ends the workflow. I only see the 'Anyone Approves' action. I have requirement where if anyone approves or rejects to either move on the next step or end the wor...
Where can I change or add choice items for Default values in the Platform Analytics Dashboard?The current choice options are as shown in the image below, but I would like to add "Last 7 days" as a choice item. However, I don’t know which table to con...
We have a requirement where we have multiple stafes user has to enter details and recommendation was to have playbook. There are 2 personals and submitter and agent . Submitter should be able to trigger playbook diretly from portal with out submitt...
Hi, I have put this code in the action assignment's client script - function onClick() { const projectSysId = g_form.getUniqueValue(); const timestamp = Date.now(); // same as new Date().getTime() // Construct the proper Financials workspac...