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Configuration item taking only one class

I created one new child class under hardware class called laptop and now when iam creating an incident and trying to select configuration it is only showing cis for newly created class not all cis i checked the dictionary against that field it is ref...

semallaskum by Tera Contributor
  • 448 Views
  • 1 replies
  • 0 helpfuls

How to delete large number of records from core_company table.

We are trying to cleanup duplicates from our core_company table. In order to do that we have to delete a large number of records. i.e 11,000, 80,000 etc.I've tried the following options but it takes a lot of time and all records are still not getting...

Community Alums by Community Alums  
  • 1093 Views
  • 5 replies
  • 0 helpfuls

Resolved! URL Type field is not clickable on Service Portal.

I've created a URL Type field on cmdb_ci table named "Modify Ownership".On Native UI it is clickable in the list view, and routes you to particular url once clicked. I've created a UI Page, where I am referencing cmdb_ci table using Data Table widget...

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Community Alums by Community Alums  
  • 1444 Views
  • 5 replies
  • 1 helpfuls

Resolved! Database views

Hi , Can anyone guide me on problem migration utility what its for and why its used ?? thankss

Resolved! Update set clarification

Hi All, If I want to check if some table gets captures in update set or not, how to check this?? (as its imp interview question) thanks 

Catalog variables visible in RITM why?

Hello everyone i have a problem i created a UI policy to handle te visibility of a catalog variable it works in catalog but not in the RITM and CSTASK i checked in the UI policy catalog, RITM and Task 

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MalikB by Tera Contributor
  • 1058 Views
  • 3 replies
  • 0 helpfuls

Resolved! Make field mandatory

Hi Whenever the below "Dispatch" field  is read only then the field named Part Information should be made mandatory.And Dispatch field gets to be readonly when the form is saved.So when the dispatch field is checked the part information should not be...

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Abdul by Tera Contributor
  • 1355 Views
  • 4 replies
  • 0 helpfuls

Background script debugging

How to enable the script execution history in scripts - background to print stuff like the sql statements from the execution? Or have I just dreamed that this functionality exists? e.g.var query = new GlideRecord('incident') query.query() would print...

lauri457 by Tera Sage
  • 1504 Views
  • 4 replies
  • 2 helpfuls

Resolved! need to change rich text label value on change of script

Hi There,i have a rich text field and it should populate only when variable erg is selected.also that rich text should have the selected erg value in it and then populate but its working. i have tried on change client scripts but the result is nill. ...

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