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How do you get a large CSV file transformed to ServiceNow?

Is there an API?Is there a working Option over the MID Server?Update (Sorry, a lot of text was missing here)I need a Solution with an API Call and an NPA.I now that the JSON Limit for multiple Insert Import Set Api is 25MB maxAnd i can maybe use the ...

Meloper by Kilo Sage
  • 499 Views
  • 2 replies
  • 0 helpfuls

Resolved! Transform import in two different target table

Hi all,I’m looking to import data from an Excel file into ServiceNow using transform maps. The goal is to conditionally route records to different target tables based on the value of a specific column.For example, if a column in the Excel file contai...

Snowman15 by Giga Guru
  • 1762 Views
  • 12 replies
  • 4 helpfuls

Resolved! Modal in Service Portal to update a field

Hello everyone, hope you're all doing fine.We are in need of some help, as we are trying to create a widget that is a Modal that receives a string input and saves on the comments field, but we can't seem to make it work because when we send the input...

Resolved! Hiding Specific RITM Variables in the Approval Emai

Dear Community, I have built a catalog item with 18 variables. 9 of them are meant for some users, and the other 9 variables are for some different users. We design the workflow to obtain approvals in phases. The first 9 variables should be visible t...

Burhan Shah by Tera Contributor
  • 1351 Views
  • 10 replies
  • 2 helpfuls

Report on Database view table not showing data

Hi, I’m encountering an issue with a report that does not displays SLA-related fields (like SLA Definition Name and Business Elapsed Time).The report is built on a joined table (sn_hr_core_case and task_sla) that combines records and their associated...

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Notification Delegation

Hi @everyone,Currently, using out-of-the-box (OOB) features in ServiceNow, all notifications can be delegated to a user's delegate. However, based on our requirement, we only want to delegate specific notifications (around five or six) to the delegat...

KritiK by Tera Contributor
  • 1021 Views
  • 6 replies
  • 0 helpfuls

Resolved! Landing page based on role

Hi All,Based on my requirement ,I have created a new role "end_user" and it does not have have any "contained role " (which has end user access ) .If the user has 'end_user' role , after logging it has to redirect to the ess page instead it redirects...

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How to copy Fields from Change Request to Change Task?

Hi, We have configured change request workflows where after closing one change task second task gets created. I have applied business rule on change request table but it is only working on first change task. How to populate values on second change ta...

Supriya P by Tera Contributor
  • 1143 Views
  • 4 replies
  • 2 helpfuls