In Resource management workspace, we create resource cards by giving certain filter criteria.I do not want to display few options to select in the filters. For example, While creating a card with work type filter, I see options that show HR related i...
Hi Community,-> We have a knowledge related subflow where we are using the OOB 'Call a Workflow' flow logic.-> We are calling the 'Knowledge - Instant Publish' workflow in this flow logic.-> Passing the knowledge article object as an input parameter....
Is it possible to hide a variable like "Address" from a catalog item in ServiceNow once the request is fulfilled. Untill the RITM Is fulfilled variable should be visible, once it's fulfilled variable value or variable with value should be hide. Examp...
Hi Everyone, I just wanted to understand how e signature template is mapped to task.I can see we can give the task type as e signature an attach the e signature template but i the esignature templated we are not specifying any document template. How ...
Hi Everyone,We have a requirement where, when a RITM (Request Item) is submitted in ServiceNow, the computations will be done and some information will be sent via email and customized PDF attachment.The PDF should have a header and other details pop...
Hi All,Kindly let me know how to fix Idp redirection and redirection has to be done automatically .but here redirection not happing to Microsoft Login page. when I'm clicking in "X" mark, it is giving error message after Configuring at AzurePlease ...
HiHow can agents be redirected to the HR Agent Workspace landing page when they log in to the instance, so that the workspace is their first page? Also, how can they be redirected to "/now/hr/agent/home" when they click on Homepage at the top left co...
Hello Guys! Do you know if it is possible to use dotwalking and show columns from incident_sla table if report is created based on incident table. I need to be able to assign tickets to group and user to assigned to, thats why i need to use incident ...
Hi I am working for CSM/FSM Workspace on CasesMy requirements is to build a PA dashboard to show:Build a daily report that shows the number of emails processed by each agent (Assigned to). The report must support filtering by Internal Team vs Externa...
We are moving over to O365 and using the remote mailbox on an on premise exchange server. Up until now, we have been using orchestration on ServiceNow to build a new employees Active Directory account. But when we move to exchange, we need to create ...
Requirement :In Line of business field we have to Retire values (“Home”, “Personal Auto & Home”) and these values must remain visible and editable on existing records that already contain these values, but shall not be available as options for new r...
Hi,How can I raise a pop up with that has one field of type multi line string with name 'Reason for cancellation' and after the user submit it will go and update the wm_task of the current wm_order?
Hi, In risk event related list task- risk event task i 'am facing issue. "Security constraints prevent access to requested page". What is the reason for this ?
i have added deflection utility in a topic and can see topic going through the block but when i verified deflection metric table(ssa_deflection_metric) there are no entries in it ,anything my instance is missing? i tried in PDI it works fine
Hi Team,Can we restrict special characters (% $ @ ( ) & < > ' ") in the attachment type variable?@Ankur Bawiskar
