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Resolved! Redirection to SSo for Public pages on portal

Hi,The sc_cat_item page is set to public but it still redirecting to SSO for not logged in user. Expected : I am opening a public catalog item it should open with out SSO and for non-public catalog it should redirect. How to configure this? 

Rosy14 by Tera Guru
  • 305 Views
  • 2 replies
  • 0 helpfuls

Data import issue

Hello , I am trying to import Records in cmdb_ci_computer table ( fresh new records)  using "Load Data" functionality. But i am able to import is successfully. Then i run transform and it is also shows successful. But when i check record it never get...

nareshTT by Tera Contributor
  • 435 Views
  • 4 replies
  • 0 helpfuls

Resolved! Add widget to automated tasks

hi all, i have created a variable set that contains a custom variable, that shows a widget with an icon and some text. now i would like to add this variable set to the forms of all automated catalogue items. what would be the easiest way to achieve t...

Events not triggering within a business rule

I've created the below business rule where I'm trying to generate two events. I'm wanting it to trigger when records within the 'x_lbg_group_recert_grp_recertification' get created on the current date: My two events are: The records are being created...

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Resolved! Querying a CMDB sub table

Help! There must be an easier way than this...I need to query the CI field on the change request form to check if the CI is flagged as business critical. I thought this would be so easy, but the "business_criticality" field isn't in the parent CMDB_C...

Resolved! Filter reference field in a variable set

I have a variable set that is used in multiple catalog items.  I'd like to use the variable set on a catalog item to maintain our standards but I'm unsure how to filter that field for only this form. It's a location table where I'm searching for a sp...

Glenn H by Tera Guru
  • 1221 Views
  • 5 replies
  • 2 helpfuls

SPM user role

Hi, Core ITSM role is ITIL.Please let me know the roles that will be assigned to user if user is SPM(Strategic Portfolio Management) user. Thanks.

GaneshErike by Tera Contributor
  • 291 Views
  • 2 replies
  • 0 helpfuls

Resolved! Change Approvals

Hi, I have found a query/issue in Change Approval where as  An approval is triggered to a XYZ group & we impersonate User A profile from XYZ group to reject it for the first time.Later on, the same User A profile when we click on "Request Approval" U...